We’ve had good luck with Comfort Inn’s in other cities. Not this one. People occupying the room before us had smoked. Frankly, the room stunk. Although the employee at the front desk apologized she said there was no other room we could move to. A cleaning lady agreed our room was unsatisfactory and said the manager would at least compensate us because our room was so rank. However, our written request to the manager was ignored.

Dear reader - Just passing you the results of my stay (and technically my last stay 2 weeks ago. I stayed one night two weeks ago. When i got up in the morning, the shower was luke warm. Ive stayed here several ties before and never had this problem. It has been a good place for the money... dirt cheap! Upon my departure, i let the staff know about the warm shower. I figured it as just bad timimg (then again, NO chain hotel should EVER run out of hot water).

I returned two days ago. When I got up yesterday, I was greeted by a COLD shower. Not hot. Not warm. Cold. I contacted the front desk and the very nice maintenance man came up to make sure I was using the controls correctly. He apologized for the situation. I thought about bagging up and going to a different hotel, but he called before I left to say it had been fixed so I stayed...

I got up this morning to the finf the same tepid showed of two weeks ago. I'm not sue if the management has them turning down the water heaters, but this is unacceptable and I can't consider going back on the risk of warm/cold showers. Very unfortunate .

please note that i think this is the first overall one star i have given to date for a hotel or restaurant. I'm not the type that either loves or hates in reviews. The staff as nice. Rooms are clean. Breakfast is nice. It's dirt free and dirt cheap... BUT THE SHOWERS ARE COLD.

If you find this review helps you, please come back and say so. Thank you.

This is your normal Comfort Inn. It has great prices and doesn't charge for pets.

Pros:
- Clean
- Safe
- Nice breakfast
- Good value
- No pet fee

Cons:
- Rooms could use some updating and minor repairs

Non-smoking hotel. First room we were given stunk and definitely had had smokers in it previously. Desk worker was accommodating and offered a different room. Turns out it was an upgrade. The new room had several long dark hairs in the bathroom and on the bathroom counter. My husband and I both have very short hair so the hair was not ours. After I whacked my ankle on something hard while walking around the bed, upon lifting up the bed skirt, we discovered the mattress set was off the bed frame by at least six inches. We put the mattress set back on the frame. The mattress was absolutely horrible - WAY too soft. We think it was soft as in "needs to be replaced" soft. We tossed and turned all night and were incredibly stiff and sore the next morning. It took at least a week to get the kinks out after sleeping on that mattress.

Bathroom lighting was poor. I don't remember the ratio now but there were three of one kind of bulb and one of another. Fluorescent:regular.

Upon check in we did ask for recommendations as to a restaurant and were given a local map with restaurants on it. It is a pet friendly hotel so we were not surprised when we heard dogs barking down the hall. We were surprised when we heard a smoke detector go off in a room a couple doors down from us.

We did stay there last year and all was well then. It does have a convenient location to the freeway. We did not eat the continental breakfast.

Next time we go to that area (we have a child in college there so there will be a next time), we would rather spend the extra money and stay closer to campus than spend a week getting the kinks out after a night of tossing and turning.

A letter to the hotel has elicited no response and our comments on the follow up survey after our stay have also not been replied to.