My husband and I recently spent a night at this hotel. It was conveniently located and could have been such a nice place to stay, but it wasn't. Our room was large, nicely decorated, had a small kitchen and a sitting area. There was also a large bathroom. The problem we encountered was the person who was supposed to clean our room didn't finish the job. The carpeting had not been vacuumed and there were remnants of the previous tennant all over the floor. The refrigerator still had someone else's food in it. There were dirty glasses in the cupboard. There was only one towel in the bathroom and no amenities like shampoo, conditioner, soap, and lotion and the waste basket had been emptied, but the plastic bag for the waste basket was lying on the floor. The bed was made, but there were hairs on all four pillows that did not belong to us. We had arrived at the hotel late (after midnight) and I had to knock on the door for several minutes before someone came to let us in. When we went up to our room, I noticed the lack of towels, amenities, and the food in the refrigerator right away, so I called the person at the desk. He came up with towels, amenities, and removed the food, but was very unfriendly--I couldn't tell if he was upset with me because I had called or if he was upset with housekeeping for doing such a poor job. I didn't call him back when we noticed the crumbs on the carpet or the hairs on our pillow, though I should have, but by that time we were exhausted. When we checked out in the morning I gave the man at the desk my comment to him. He just took it and didn't ask how our stay was. The sad thing is, is that our stay could have been so nice had our room been cleaned properly and if the people at the front desk would have been friendly, but as it was, our stay was not at all comfortable.
- Official Description (provided by the hotel):
- Staybridge Suites Milwaukee West Oconomowoc (At Pabst Farms) where each suite is designed so travelers feel more comfortable than ever. The studio, one-bedroom and two-bedroom/two-bathroom units feature fully-equipped kitchenettes complete with all the cooking supplies you will need, along with separate living and work areas, a spacious living area offering comfortable furniture, and television. Your in-room work area is well lit with an expansive desk and ergonomically designed seating, free wireless and wired high-speed Internet Access, two phones with direct dial phone number and personalized voice mail and ample closet space. Public space include a library with full business center, complimentary guest laundry, fitness center and outdoor courtyard with a putting green. We also offer a complimentary full breakfast buffet and mid-week evening Sundowner Receptions. Offering the convenience of a home away from home our guest can enjoy our Just Like Home theatre room to catch a game or watch a movie. Nearby Businesses: Aurora Medical Center, Roger s Memorial Hospital, Oconomowoc Hospital, WI Harley Davidson, Silgan Containers Corporation, Target Distribution, Roundy s Distribution, St John s NW Military Academy, GE Healthcare. Nearby Attractions: Miller Park, Harley Davidson Museum, Milwaukee Zoo, Pabst Mansion, Glacial Drumlin Trail, State Fair Park, Olympia Ski Hill, Village Square Shopping Center at Pabst Farms. ... more less
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- Also Known As:
- Staybridge Suites Milwaukee West Oconomowoc Hotel Oconomowoc