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Candlewood Suites Milwaukee Airport-Oak Creek: Traveler Reviews

2.0 of 5
6440 South 13th Street, Oak Creek, WI 53154
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Candlewood Suites Milwaukee Airport-Oak Creek
Ranked #7 of 8 hotels in Oak Creek
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21 reviews from our community

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Traveler rating
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Date Rating
Calumet City, Illinois
1 review
1 helpful vote 1 helpful vote
“Adios!”
2 of 5 stars Reviewed May 31, 2012

Have you ever had ants crawling all over your hotel bed? I have, at the Candlewood Suites.
Have you ever had cookie/bread crumbs on the floor of a hotel hallway for a week, clearly visable to everyone who passes excluding hotel staff (I assume this is the case as the crumbs layed there for a week). I have, at the Candlewood Suites. Have you ever walked into a hotel room only to find that the room contains opened food items on the counter and in the fridge left there by prior guest? I have, at the Candlewood Suites. Have you ever had to request a different room due to a bad smell lingering in the room you were assigned. I have, at the Candlewood Suites.
As a direct billed guest who's employer has spent thousands of dollars over the last 14-15 months on my stay, one would assume that the Hotel's management and staff would make sure they would do everything possible to make my stay pleasant. That did'nt seem to be the case with Candlewood. The last straw was when they screwed up my bill, AGAIN!
I will never be going back to the Candlewood unless I absolutely have to......and I don't see that happening any time soon. By the way, if you do decide to go to the Candlewood Suites and can get the 3rd shift desk attendance to smile, congrats.......he does not seem to care.....sad.

Room Tip: Stay away from hotel alltogether!
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  • Stayed May 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask mmarin72 about Candlewood Suites Milwaukee Airport-Oak Creek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monica H, General Manager at Candlewood Suites Milwaukee Airport-Oak Creek, responded to this review
June 2, 2012
We are very sorry to hear of the several disappointments you had as a frequent guest of ours! I can assure you we will be working to correct all...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Road Warrior
Top Contributor
108 reviews 108 reviews
108 hotel reviews
Reviews in 89 cities Reviews in 89 cities
67 helpful votes 67 helpful votes
“Another great stay”
5 of 5 stars Reviewed April 22, 2012

This is my second stay and second review of this hotel. Work sends me to Milwaukee for about a week every year and my stay at the Candlewood last year went so well I decided to return. I'm happy to report this stay went equally as well if not BETTER.

The only real problem I had last year was that the road outside the hotel was under construction so it was really difficult to get in and out of the hotel parking lot as traffic was constantly backed up. Thankfully that road construction is complete and getting to and from the hotel is a breeze now. I wont go into all the other road construction projects going on around the Milwaukee area though, that's another story...lol. I think they need to give Milwaukee the motto "City of Endless Road Construction."

This time around again my room was clean, comfortable and quiet. The hotel seemed like it was full to capacity yet I really never heard much noise or disturbance at all from the other guests. Everything in the room worked as it should,beds were comfortable, the employees were friendly, basically I experienced no problems at all. Well I wont say no problems, occasionally the wireless Internet could be a tad temperamental but for the most part it worked well and was reasonably quick.

Only facilities I used this time was the FREE onsite laundry room, the machines were clean and worked well, they were actually very fast, I think it only took an hour to wash and dry a large load of laundry...quick and painless...can't say the same for other Candlewoods I've stayed at.

Overall I had another great stay. Best part I stayed here a week using Priority Club points, this is currently a PointsBreak hotel (only 5K points per night) what a deal..!!!! 35k Points for a weeks stay is an absolute steal.

Be back again next year...!!

  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
See 2 more reviews by AlCzervik1 for Oak Creek
Ask AlCzervik1 about Candlewood Suites Milwaukee Airport-Oak Creek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monica H, General Manager at Candlewood Suites Milwaukee Airport-Oak Creek, responded to this review
April 24, 2012
We are glad that returned to our property again this year and found that the road construction was less daunting now that it's completed!

We are always happy to hear you made good use of the free on-site laundry facilities and we are working to improve the internet service. Actually, fiber was just brought into the building to help with the speed and consistency.

Thanks for being a Priority Club Member and choosing the Candlewood Suites - Milwaukee Airport!
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Janesville
Top Contributor
54 reviews 54 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
“Very comfortable stay”
5 of 5 stars Reviewed April 12, 2012

Just stayed one night before our flight the next morning. Was a very nice, quiet place & loved the kitchen area complete with microwave popcorn (nice touch!).
Bed was comfy.
Great room for a great price.
Definately will stay again.

  • Stayed April 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Roxane E about Candlewood Suites Milwaukee Airport-Oak Creek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monica H, General Manager at Candlewood Suites Milwaukee Airport-Oak Creek, responded to this review
April 24, 2012
We are glad you enjoyed the spacious room, complete with popcorn, and will be returning. Look forward to seeing you in the future!
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Lexington, Kentucky
1 review
2 helpful votes 2 helpful votes
“Disapointing”
2 of 5 stars Reviewed September 29, 2011

I stayed here on a business trip a couple weeks ago. I was very disapointed by this proporty.
It is quite ovbious the guest is not imporatant here. When I cam in to check in, the clerk was hiding behind a desk eating food. I waited ten minutes before she came out to check me in. Very unprofessional attitude and uncaring. The room was very average and seemed to have not been dusted in weeks. The bed had a tear in it and the sheets were stained as well. I called sown to the front desk and no one answered. The next day I came back to the room and it was not cleaned. Just one problem after another. Don't waste your time or keep your expectations low.

Room Tip: Ask to see the room first.
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  • Stayed September 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
Ask Donald E about Candlewood Suites Milwaukee Airport-Oak Creek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pkarbeah, General Manager at Candlewood Suites Milwaukee Airport-Oak Creek, responded to this review
November 9, 2011
Thank you for taking the time to write about your recent stay at the Candlewood Suites Milwaukee-Airport. I am sorry you did not have a good...
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Saint Paul, Minnesota
1 review
2 helpful votes 2 helpful votes
“Very below Average”
2 of 5 stars Reviewed September 7, 2011

My girlfriend and I stayed here for two nights over the holiday weekend. It was difficult to get in and out due to major construction. Once we got into the lobby there was no one there to great us or check us in. After saying hello foe five minutes, a clerk finally showed up and got us set up. The room was ok but very dusty and the kitxhen had a bad odor to it like fish. This proporty has long tern tennants and it has a kitchen. We thought by staying here we woukl save money and cook ourselves. The stuff they give you for cooking was al beat up and usless. Just a horrible experence and would never stay at a Candlewood again.

Room Tip: Bad Bad Bad
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  • Stayed September 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
Ask Peter B about Candlewood Suites Milwaukee Airport-Oak Creek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pkarbeah, General Manager at Candlewood Suites Milwaukee Airport-Oak Creek, responded to this review
September 9, 2011
Thank you for taking the time to write about your recent exprience at the Candlewood Suites Milwaukee-Airport. I am sorry that you had a bad experience at our property, and I appreciate you bringing these problems to my attention. I will make sure that they are taken care of and hope that you can give us another chance in the future.

Thanks
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Additional Information about Candlewood Suites Milwaukee Airport-Oak Creek

Also Known As:
Candlewood Suites Milwaukee Airport-Oak Creek Hotel
Candlewood Suites Milwaukee Airport-Oak Creek Hotel Oak Creek
Address: 6440 South 13th Street, Oak Creek, WI 53154
Phone Number:
Region: United States > Wisconsin > Oak Creek
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Kitchenette Pets Allowed Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #7 of 8 hotels in Oak Creek
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Extended-stay travelers, we know what you need. Candlewood Suites Milwaukee Airport is designed from the ground up just for you! At Candlewood Suites, we understand that extended-stay travelers play by different rules and need a hotel that understands your unique needs. Just minutes away from Milwaukee General Mitchell Airport MKE and the Oak Creek Power Plant, Candlewood Suites gives you the amenities that make you feel at home. Fully equipped suites, room to spread out, space to work and a place to relax. Plus there's great shopping, dining, and exciting entertainment at Southridge Mall and Potawotomi Bingo and Casino, both just a short drive away. Whether you are coming to Milwaukee for business or fun, your room at the Candlewood Suites Milwaukee Airport is your personal retreat. When it is time to get connected we know what you need, free high-speed Internet and free long distance, premium cable and HBO. And when you need to burn some energy, the fully equipped fitness center will help melt the stress away. When you come to Milwaukee, Wisconsin we know exactly what you need, Candlewood Suites Milwaukee Airport is your best stay for a week, month or even a year. ... more   less 
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