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“Employee saved me $7000!” 4 of 5 stars
Review of Red Roof Inn Milwaukee Airport

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Red Roof Inn Milwaukee Airport
2.0 of 5 Hotel   |   6360 South 13th Street, Exit-319, Oak Creek, WI 53154   |  
Hotel amenities
Ranked #5 of 8 Hotels in Oak Creek
tri-hrd
1 review
“Employee saved me $7000!”
4 of 5 stars Reviewed September 28, 2013

In town for the USA Triathlon National Championship, I checked out of the hotel and left a irreplaceable bike part in my room. Without it, my $7000 bicycle- which is not made anymore- would have been useless. The front desk person had the housekeeper go to my room and look for it, but to no avail. Sensing my huge disappointment, she (the front desk staff person) went to my room, got on her hands and knees, and found my bike part hidden under my bed. If it were not for her kindness- and professionalism- my $7000 bike would have been history! I will be indebted to her forever!!!

The hotel was terrific, and a great value for the money! The location was perfect- close to everything- and our rooms were more than satisfactory. The ONLY thing missing was a microwave and mini-refrigerator... other than that the rooms were a true value for the little money we spent (may I suggest Priceline.com).

I would definitely stay there again and recommend the red Roof Inn Oak Creek without any hesitation or reservation.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Candiceviola, Manager at Red Roof Inn Milwaukee Airport, responded to this review, October 2, 2013
Dear Tri-hrd
I appreciate your comments regarding your recent stay at the Milwaukee Airport Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels.

I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, I hope your next visit will be as pleasant as the previous one.

Sincerely,

Candice Bergemann
Assistant General Manager
Red Roof Inn - Milwaukee Airport
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81 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Portuguese first
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English first
Norwood, Pennsylvania
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
Reviews in 38 cities Reviews in 38 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed September 14, 2013 via mobile

My husband and I stayed at this location two nights while on vacation. Wanted to be close to airport and this place is. Room was clean comfortable and quiet. No complaints. Young woman at counter at check in was friendly and efficient. Served coffee in lobby. For the price it was a great deal and had everything we needed.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Candiceviola, Manager at Red Roof Inn Milwaukee Airport, responded to this review, September 26, 2013
Dear Nofusspot,
Thank you for sharing your experience on your stay at The Red Roof Inn. We enjoy knowing that our Staff is doing an excellent job. We are happy you enjoyed your stay and hope to see you here again if your traveling needs ever bring you in the area.
Best Wishes,
Candice Bergemann
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Grafton
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 22, 2013

Quiet and comfortable. Laundromat is 2 minutes away, Walmart 10 minutes. Plenty of restaurants, fast food, etc within 10 minutes of motel. Easy access to I-94. Excellent value for the price. I would stay here again if my travels brought me to the area.

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Candiceviola, Manager at Red Roof Inn Milwaukee Airport, responded to this review, September 26, 2013
Dear Brendan B,
Thank you for choosing The Red Roof Inn for your travel needs. We are glad that you enjoyed your recent stay. Customer satisfaction is our number one priority and we hope to see you again for your traveling needs if you are ever in the area.
Best Wishes,
Candice Bergemann
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Oswego, Illinois
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 8, 2013

Got a great deal. The room was clean and quiet. Service was professional and friendly. No frills which is fine because of the price but the bed was very uncomfortable. We were not in a remodeled room so I can't comment on the newer King suites but ours was horrible. bring extra pillows and towels if you like better quality. A good cheap place to stay.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Candiceviola, Manager at Red Roof Inn Milwaukee Airport, responded to this review, September 26, 2013
Dear Jokay1025,
Thank you for taking the time to share your experience at The Red Roof Inn. We value your comments and concerns. We are currently upgrading the bedding and amenities of our hotel and hope that you will stay with again in the near future.
Best Wishes,
Candice Bergemann
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Wisconsin
Top Contributor
180 reviews 180 reviews
39 hotel reviews
Reviews in 72 cities Reviews in 72 cities
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed June 17, 2013 via mobile

This was my first Red Roof stay - not too bad overall. Clean & basic rooms with a safe. No coffee maker or shampoo, but the bed was comfortable, the AC worked great & was quiet...and the shower had awesome water pressure! I won a Priceline bid at $33 and was happy with my stay here. All rooms have outdoor entrances only.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Candiceviola, Manager at Red Roof Inn Milwaukee Airport, responded to this review, September 26, 2013
Dear GBCheesehead,
Thank you for taking the time to share your experience at The Red Roof Inn. We would like to thank you for being a valued guest and are glad we have made your stay an enjoyable one. Unfortunately our standard rooms do not have coffee makers, but we do have rooms available if you do stay in the future that offer more of the amenities that you were looking for. Our King Superior Rooms do offer a refrigerator along with coffee maker. We do also offer a 24 hour coffee bar in our lobby area. We hope you choose the Red Roof Inn again if ever traveling in the area.

Best Wishes,
Candice B
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leepoffaith
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed May 10, 2013

I booked this hotel for 2 nights through the Priceline bidding program. I received an extremely low rate and overall I was very happy with the hotel. For a 2 star hotel I felt there were a few areas that could be improved (which is why I only rated it 4), but overall I would stay there again especially if the rate is right.

The Good: Clean, remodeled rooms and bathrooms, lots of free parking, front desk staff was very polite, everything in the room was operational, wifi signal was strong and we did not hear any of the other rooms (we did hear a few people walk by the room at one time). Also, there were plenty of free plugs in the room which is a huge plus for us since we have phones and laptops to plug in.

Area for Improvement: 1. No continental breakfast - Most 2 star hotels offer some type of breakfast even if it's only doughnuts and muffins. There was absolutely nothing offered except coffee in the front office. 2. The TV reception was relatively poor. This isn't a huge deal, but almost all the channels had the interference lines running through them. This could be because the TV was an older tube TV and maybe it's at the end of it's life? My experience has been that a lot of the 2 star hotels that have recently been remodeled (Like this one) normally have LCD TV's with HD channels.

If these 2 areas could be improved I would rate this hotel a solid 4.5-5 stars. Even with those small areas to be improved, it's still a great deal and I'd be extremely hard pressed to find a hotel for the same price that is as clean and comfortable as this one was.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Candiceviola, Manager at Red Roof Inn Milwaukee Airport, responded to this review, September 26, 2013
Dear Leapoffaith,
Thank you for taking the time to share your experience at The Red Roof Inn. We would like to thank you for being a valued guest and are glad we have made your stay an enjoyable one. We always encourage feedback on things that can be improved on. At this time we are currently updating our Guest rooms to include flat screen TV's in the near future for a clearer screen picture. We hope you choose the Red Roof Inn again if ever traveling in the area.

Best Wishes,
Candice Bergemann
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Saratoga Springs
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 3, 2012

I always feel welcomed when checking in at a RED ROOF and this stay was no exception. John, the manager, was on the desk when I checked in at midnight. The hotel is very clean and their standards are consistantly above some of the other comparably priced hotels nearby. I forgot my shower/make-up bag when I checked out and when I called to inquire about it later in the day, I was impressed that the manager said it had been turned in by housekeeping and he would mail it to my house at no charge! I wouldn't hesitate to stay here again when in the area! They also accept "Hotel.com" reduced rate coupons either from the books (at rest areas, etc.) or you can show them the coupon from the app on your smart phone!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRI031, General Manager at Red Roof Inn Milwaukee Airport, responded to this review, January 7, 2013
Well thank you so very much for your kind words and praise!! The entire team here at the Milwaukee Airport Red Roof Inn works hard to keep improving our services and the property, and we take pride in providing the best customer service around! I look forward to seeing you again real soon! Take care. ~ John
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Additional Information about Red Roof Inn Milwaukee Airport

Address: 6360 South 13th Street, Exit-319, Oak Creek, WI 53154
Location: United States > Wisconsin > Oak Creek
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #5 of 8 Hotels in Oak Creek
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Milwaukee Airport 2*
Number of rooms: 108
Reservation Options:
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Also Known As:
Red Roof Inn Oak Creek
Oak Creek Red Roof Inn

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