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“so-so” 3 of 5 stars
Review of Comfort Suites Milwaukee Airport

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Comfort Suites Milwaukee Airport
3.0 of 5 Hotel   |   6362 S 13th St, Oak Creek, WI 53154   |  
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Ranked #1 of 8 Hotels in Oak Creek
Appleton, Wisconsin
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“so-so”
3 of 5 stars Reviewed March 14, 2013

We arrived on a sat and did a reverse fly and park, so we sat in the lobby and had time to have a drink. The bar, Duffys Pub was serving sandwiches but no beer. What the ! When we returned to milwaukee we called the shuttle, it arrived and was filled quickly. Twenty min later it came back and was filled in seconds. WE sat aprox 1 hour waiting. The morale of the story is they share a shuttle between 4-5 hotels and sometimes you wait. Also, next mourning I was stuck inthe lot, no one was available from the hotel to help. The rooms are very average if the price is right it is alright.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tdamato, General Manager at Comfort Suites Milwaukee Airport, responded to this review, March 21, 2013
Mark -

Thank you for your posting to Trip Advisor. Boy - what a winter it has been the last few weeks with snows almost every Tuesday and of course right in the middle of peak vacation and park here fly there season. With the hotel renovations that are wrapping up in April, the containers for this project have taken up valuable parking spaces this year. Our Duffy's Pub hosts our happy hour from 5:30-7:30 pm Mon-Sat. - of course, it is closed on Sunday and holidays.
But, our guests usually gather for a free tap beer, wine or soda before going out to dinner.
We serve dry snacks on the week ends and pizza Mon-Thur at 7:30pm as an appetizer.
Thank you for your feedback on our return shuttle service, we are reviewing our procedures based upon your review, and better communication to our future guests that we do operate a shared shuttle between the four properties Wisco Hotel Group ownes in the Milwaukee Airport market. I will share your comments with our staff and thank you for your time
and look forward to the opportunity to host your stay again soon.
Safe travels...Teresa
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232 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • German first
  • Any
English first
Gonic, NH
Top Contributor
84 reviews 84 reviews
59 hotel reviews
Reviews in 62 cities Reviews in 62 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 14, 2013

This location apparently does a stay and fly package, because almost all the parking spaces anywhere near the entrance to the hotel is in use by cars that have been parked with snow from more then one night around them. The spaces that are available are past the conference center in the far rear of the property and even those were hard to come by.
The check-in with Bill and check-out with another Bill in the morning were both smooth and quick. The breakfast was good with lots of room for sitting and access to the meal.
I was given an upgraded room and had a view of the pool, I did not know about the pool until I entered the room and it smelled like chemicals. There were signs about it being an air quality room, meaning no smoking, but if you have any type of chemical sensitivity then you should request an exterior room. The windows do not open, but the pool smell permeates the room. All the interior rooms overlook an enclosed pool, spa and children's area.
The room was generally neat and clean and the bed was firm. The desk work area was limited by a large decorative lamp that took about 20% of the desk space. Additionally it was the only light on or near the desk and had about a 40 watt bulb in it. The internet had an extremely strong signal from about 6 sources, but it would not stay connected long enough to finish an e-mail. It kept resetting every time you were trying to get work done. If you are trying to upload anything beyond a basic e-mail, then use your own air card or portable wi-fi.
There was a two hour evening social with 2 drinks per room or guest and some snacks. People from the adjacent Marriott-family hotel next door also come over. I did not attend because I had work to complete.
I would return to this location. I would request an exterior room, I would bring my own computer air card and unload any bags at the door before I headed to the east 40 to find a parking space.

Room Tip: If you have any sensitivity to pool chemicals request an exterior view room. The pool is on the fir...
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  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tdamato, General Manager at Comfort Suites Milwaukee Airport, responded to this review, March 21, 2013
Michaelin, NH -

As you probably seen during your visit, we are renovating the hotel. We should be done in April sometime. Part of the renovation is increasing the quality of our HSIA, so you would not have to bring an aircard with you. As well as a different desk lamp, I agree the books are rather intrusive. Our hotel is non-smoking - a state law was passed in 2008 I think for all public places.

Part of the parking issue you faced was our numerous snowfalls and renovation containers taking up valuable parking. It was a perfect storm - if you will makeing parking a bit of a challenge the past few weeks.

I will certainly mention your praises to our staff - both Bill's! I am glad you enjoyed our bountiful breakfast in Dufyy's.

Thank you,

Tersea
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Madison,Wisconsin, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 11, 2013

We stayed here during the holiday season. Our stay was very enjoyable. The hotel was clean and the beds & room was comfortable. The check in and check out was quick and efficient. The staff were helpful and pleasant. Good location near airport. We used the airport shuttle and didn't have to worry about parking at the airport. The shuttle service was prompt. Happy hour and breakfast were a great bonus. Easy to find location and being near airport makes it an ideal place to stay if you are going to fly out or have business in the area. Staff were friendly and helpful. Enjoyed the pool and hot tub area. It was very relaxing. I even got some excercise. Breakfast was awsome. Loved the selection of food we could choose from. Restaurant was just next door, could enjoy a pleasant dinner and didn't have to drive anywhere. I would come back for a stay another time and would recommend it to my friends and family.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tdamato, General Manager at Comfort Suites Milwaukee Airport, responded to this review, March 14, 2013
Glad you enjoyed our hotel! Hope to see you for your next trip.
Teresa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wisconsin
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
Reviews in 23 cities Reviews in 23 cities
188 helpful votes 188 helpful votes
5 of 5 stars Reviewed February 26, 2013

No matter how long or how short your stay is, this hotel is awesome. So clean and comfortable. The staff is so helpful and efficient. Loved the suite we stayed in. Liked having the two televisions. Our room was right across from Door 2 leading to outside and though people went in and out, we could not hear them. We were able to get a good night's sleep We were there on a Park and Fly package. Our wake up call was on time. the shuttle driver was on time taking us to the airport. Upon returning to the International terminal, I called and the driver said 7 minutes. I don't think it even took him that long. Pulled up at the back of our vehicle and unloaded our luggage. Service was awesome. Have already spread the word on how great this was.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tdamato, General Manager at Comfort Suites Milwaukee Airport, responded to this review, March 14, 2013
Thank you for staying with us. I hope you enjoyed your trip and look forward to seeing you again!
Teresa
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Michigan
Top Contributor
55 reviews 55 reviews
24 hotel reviews
Reviews in 30 cities Reviews in 30 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 9, 2013

We stayed here twice on November when we flew out to Florida and later to Utah. A great location near the airport and is very comfortable and peaceful as well.

The shuttle service to and from the Milwaukee Airport is fantastic and very prompt.

We loved using the Park-n-Fly program at the CS as well.

The pool and hot tub area were great and very relaxing to use after a long drive or returning from a flight.

We also enjoyed the nightly "Happy Hour" at the bar there as well and then for dinner we walked next door to the Branded Steer for a nice steak dinner.

Nothing but, good to say about this CS and its staff who were all very pleasant!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tdamato, General Manager at Comfort Suites Milwaukee Airport, responded to this review, January 10, 2013
Chuck -

Thanks for staying with us! Come see us again soon!

Teresa
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Beaver Dam, Wisconsin
Top Contributor
53 reviews 53 reviews
21 hotel reviews
Reviews in 27 cities Reviews in 27 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 1, 2013

The motel has been renovated in the recent past so it was in good condition. Room was comfortable with no outside noise issues. Manager reception and breakfast were very good. Price and convenience of airport parking and shuttle were AWESOME. Shuttle to airport was very prompt and drivers were very helpful and friendly. Pool area doesn't seem to get much use and the water quality appears to suffer because of it. My kids only swam for a few minutes before getting out and asking to leave. I will stay here again next time I fly from Milwaukee.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tdamato, General Manager at Comfort Suites Milwaukee Airport, responded to this review, January 10, 2013
I am glad you had a great experience at our hotel! Yes, we have renovated and continue to update the property. Hope you had a great trip and hope to see you soon!
Happy 2013 - Teresa - GM
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Republic, Michigan, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 28, 2012

The staff goes above and beyond to be accommodating and the building is beautifully maintained.The pool area allows your younger children to play in the kiddie pool while the older ones are able to swim and have fun.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tdamato, General Manager at Comfort Suites Milwaukee Airport, responded to this review, December 30, 2012
Thank you for your kind words about our hotel! I am glad your family enjoyed...hope to see you soon! Happy New Year!

Teresa - GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Milwaukee Airport

Address: 6362 S 13th St, Oak Creek, WI 53154
Phone Number:
Location: United States > Wisconsin > Oak Creek
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 8 Hotels in Oak Creek
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Suites Milwaukee Airport 3*
Number of rooms: 138
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Also Known As:
Comfort Suites Milwaukee Airport Hotel Oak Creek
Milwaukee Airport Comfort Suites
Comfort Suites Oak Creek
Oak Creek Comfort Suites

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