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“Beautiful facility and friendly personable staff!” 5 of 5 stars
Review of BEST WESTERN PREMIER Bridgewood Resort Hotel

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BEST WESTERN PREMIER Bridgewood Resort Hotel
3.0 of 5 Hotel   |   1000 Cameron Way, Neenah, WI 54956-9807   |  
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Ranked #1 of 4 hotels in Neenah
GreenLeadersBronze level
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Beautiful facility and friendly personable staff!”
5 of 5 stars Reviewed June 23, 2013 via mobile

Trendy, up to date, luxurious rooms! The front desk staff are professional, friendly and funny! The room rates were very reasonable, surprising due to the A+ decor. I would not hesitate to stay here again. The only thing I would change is that I would stay longer!!! Kudos to Bridgewood and their staff!!!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review, July 20, 2013
Dear Julie 42727,
Thank you for the comments regarding the professionalism of the front desk staff as well as the luxurious rooms. We feel strongly that the individuals who make up our team are some of the most talented customer service providers anywhere. Hopefully you'll be able to enjoy our hospitality even longer on your next stay.
Bob Dove
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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264 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Any
English first
Milwaukee, Wi
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 28, 2013

The Bridgewood offers a well above average lodging experience, and I'm happy to recommend it. The staff is extremely professional and friendly; our (standard double queen) room was spacious and spotlessly clean; it offered an excellent breakfast buffet, and it comes with a 9 hole golf course to boot! I didn't play the course bit did walk it in the fading light of evening and it looks like a good track. The "Ground Round" attached restaurant was excellent, and the service very good. We even found our first floor room to be quiet, though the facility was hosting a wedding that evening just down the hall. I would gladly stay here again.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review, June 8, 2013
Dear Borzy52-
Thank you for your comments regarding your recent stay at BEST WESTERN PREMIER Bridgewood Resort Hotel. We're pleased that you experienced so many of the aspects of our hospitality, including the Ground Round Restaurant, golf course, spacious guest rooms, and most importantly, the professional staff. We appreciate your feedback and hope you'll return soon.
Sincerely,
Bob Dove
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Jersey
Top Contributor
62 reviews 62 reviews
17 hotel reviews
Reviews in 27 cities Reviews in 27 cities
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed May 19, 2013

Nothing. Close to where we needed to be so I would stay there again. The breakfast did not offer eggs made to order. The women at the front desk was very nice and helpful.. Forgot her name but she was from CA.

Room Tip: third floor was nice but he elevator was very slow...
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Green Features: Not sure what they are doing about this...other than you don't have the beds stripped every night.
  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review, June 8, 2013
Dear filet,
Thank you for commenting on your visit to the BEST WESTERN PREMIER Bridgewood Resort Hotel. I'm glad that our Guest Service Representative, Jennifer was able to provide outstanding customer service for you during your stay. And though we don't prepare eggs to order every morning, we do pride ourselves on the variety of breakfast entrees and accompaniments we offer out guests. And I must admit that our elevator is definitely slower than most! Thanks for your comments.
Sincerely,
Bob Dove
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 23, 2013

My husband and I have been staying here repeatedly now for over 5 years. He comes here for business in the area and I come for pleasure. All the rooms are large, very clean and modern. We have stayed on every floor and tried out just about every style of room with the 1 bedroom king with small board table being our favourite. A wonderful hot breakfast is included every morning. The gym was recently moved into a larger space and has the most up to date equipment you will find anywhere. The staff are very friendly and address us by name. There is a large swimming pool and 2 hot tubs......even a water slide which I just had to try! The Ground Round is attached to the hotel and you can eat and drink here at very affordable prices.

Hats off to Joe, Rich, Bob, Shelley, Sylvia, Barb, Jennifer, Mark...........just to name a few of the wonderful peiple that work here! Keep up the great work!

Room Tip: 3rd floor...........away from elevator.......King Suite
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review, April 26, 2013
Dear QuietHeather,
The entire team at Bridgewood works diligently to try and ensure that guests' expectations are met or exceeded every visit. Thank you for confirming that we've been successful with your family. We appreciate your loyalty and feedback!
Sincerely,
Bob Dove
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madison, Wisconsin
1 review
5 of 5 stars Reviewed April 18, 2013

My wife and I stayed at the hotel last Thursday 4/11 and it is in a league of its own. The hotel rooms are beautiful and everything is first class. There was a gentleman working at the front desk and he was all alone. Watching him use both hands to answer both telephones, using both computers to make reservations/check people in, and run the hotel by himself was amazing. I felt bad as with how busy it was and thought there would have been more than one person working the desk. He did a great job handling the phone calls and people checking in and he did so cheerfully under cleary a stressful situation. I would make sure to hang onto this employee as he provides wonderful customer service and one very hard worker.

Room Tip: ask for a room with a golf course view
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 4, 2013

We stayed at the Bridgewood for a little getaway and had an awesome time. We were greeted by three smiling desk clerks who set us up with a suite that had both a fireplace and hot tub. The room was extremely clean and bathroom had quality products. They gave us drink tickets for the manager's reception which turned out to be very nice - great appetizers before our meal at the Ground Round which is attached to the hotel. We got to the Ground Round and there was a happy hour with free tacos and drink specials. This hotel also includes breakfast in their rate and it was a breakfast buffet in the Ground Round. There was plenty of room because of the location unlike some hotels where you have your food but can't find a place to sit. The location is great with great shopping 10 minutes away. We were there in winter but in summer we have played miniature golf and regular golf on grounds. Nice courses. We will stay there again.

Room Tip: When we have stayed with kids, we have asked for the NASCAR room. It has beds that are in cars in t...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert D, General Manager at BEST WESTERN PREMIER Bridgewood Resort Hotel, responded to this review, April 20, 2013
Dear Towerch,
Thank you for sharing your experience recently at BW PREMIER Bridgewood Resort Hotel. We're pleased that the customer service in our hotel and Ground Round Restaurant met your expectations. Our Manager's Reception hosted each Tuesday and Thursday evening has been a popular staple at the hotel for years, while the Happy Hour in the Ground Round is now offered seven days a week. We look forward to your return visit.
Bob Dove
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
madison, wi
Top Contributor
63 reviews 63 reviews
29 hotel reviews
Reviews in 36 cities Reviews in 36 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed March 19, 2013

Stayed here on business and the place far exceeded our expectations of a Best Western. The rooms are roomy and comfortable -suite configuration. Bed was very comfortable and the towels were think a a good size. Breakfast was great...hot buffet with good selection along with cereal and rolls, too. Very good coffee. Would definitely stay here again.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN PREMIER Bridgewood Resort Hotel

Address: 1000 Cameron Way, Neenah, WI 54956-9807
Phone Number:
Location: United States > Wisconsin > Neenah
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Neenah
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PREMIER Bridgewood Resort Hotel 3*
Reservation Options:
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Also Known As:
Best Western Premier Bridgewood Hotel Neenah
Best Western Neenah
Neenah Best Western
Best Western Bridgewood Hotel

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