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“so loud” 2 of 5 stars
Review of Holiday Inn Neenah

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Holiday Inn Neenah
3.0 of 5 Hotel   |   123 E Wisconsin Ave, Neenah, WI 54956   |  
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Ranked #2 of 4 Hotels in Neenah
Oshkosh, Wisconsin
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“so loud”
2 of 5 stars Reviewed August 9, 2013

I just needed a few hours of sleep. Unfortunately room was right outside of elevators, but there was other unidentified banging outside the room. The bed was divine...but as I struggled to sleep I noticed how dated the rest of the room was-water damage on the wall and ceiling-I suppose this really does not matter, but the rating of the hotel I believe is a bit stretched. I stayed at a discount through employer-but I still feel that the $90 something was not well spent, I left after less than 4 hours-was offerred a new room to come back to-but really I just wanted my $$ back. I feel duped after reading all of the great reviews-I almost wonder if a discounted room gives you the leftover/undesirable room to leave better open for someone paying full price?

Room Tip: NOT by elevator
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  • Stayed August 2013, traveled solo
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura D, General Manager at Holiday Inn Neenah, responded to this review, August 13, 2013
Thank you for taking the time to share your experience and concerns of noise. I have imagined how I would feel had a similar experience for me or my family; and, I share your immense disappointment. Please accept my sincere apologies for an unpleasant memory and a less-than-satisfactory experience. We recognize the importance of your business to our reputation; and, we are committed to making our guest visits exceptional--anything less is intolerable.
Thank you for sharing your concerns or insights, please know that I will take them seriously and 'to heart'. Lastly I would like the opportunity to make it right. Please contact me directly at any time at 920-725-8441 x 226
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107 reviews from our community

Traveler rating
    47
    30
    16
    9
    5
See reviews for
29
16
9
38
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Jackson, Mississippi
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 30, 2013

I was in town for the Oshkosh Airventure. The hotel has been nicely refreshed and full of eager employees to make you feel comfortable. Check in included a delicious cookie, but the complimentary wine and snacks took precedent. This is a place that you quickly realize everyone cares about your experience. The staff is well trained and proactive in making sure that everything will be wonderful. I will return because of the authentic hospitality that made me feel relaxed and valued.

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura D, General Manager at Holiday Inn Neenah, responded to this review, August 13, 2013
I would like to thank you for sharing your positive experience and for helping us make a great hotel, guests love! You’ve wonderfully described the atmosphere of our hotel & staff; we truly have an extraordinary team! Our weely Manager's Receptions is our way to welcome our guests and let you know we appreciate you. I have shared your feedback with our entire team! At the Holiday Inn Neenah Riverwalk it is your stay, your way!
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Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 30, 2013 via mobile

We stayed here for a sisters trip after Oshkosh hotels being full! We totally enjoyed it and had no complaints (except there was a rowdy wedding going on there, which added some unpleasant situations for us). Our room looked out over the parking area and the beautiful Riverwalk area!
We had the most delicious Friday night fishfry at the restaurant in the hotel!!! We had a great time! We plan on making a special trip back to enjoy the Riverwalk area some more and the cute downtown area!!

  • Stayed July 2013
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura D, General Manager at Holiday Inn Neenah, responded to this review, August 13, 2013
You’ve wonderfully described the atmosphere of our hotel and community. We care a lot about our hotel. Our team strives to provide exceptional customer service, cleanliness, value and a well cared for product. Our excellent location in vibrant & charming historic downtown Neenah provides unique shops, excellent dining choices & many great events throughout the summer with concerts in the park and the wonderful farmers market across the street.
Our Friday Night Fish is very popular with our guests and the community. Remington’s Steak & Seafood provides an excellent cuisine in a relaxed atmosphere. Thank you so much for the thoughtfulness of your comments; we look forward to your next stay with us!
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Alcester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 27, 2013

I had the pleasure of visiting Neenah last week for training with a colleague who lives in Neenah. My company booked my stay at the Holiday Inn Neenah, and I could not have asked for a better property. Everyone that works at this hotel, loves their job and it really shows. I was welcomed very late on arrival at 12:15am by Barbara, who made my check-in seamless. She is a credit to the Holiday Inn, as were all the other staff at the front desk including Brian. Working from 3am in the morning makes for a long day, but everyone there remembered me and always asked if I needed anything. Breakfast is excellent, as are the servers and hostesses. Wi-Fi is free at this hotel, and it makes life so much easier to stay in touch with family, and working. On Mondays and Wednesdays, the manager holds and wine and cheese reception in the lobby for guests. Excellent wines and of course cheese, being the Cheese State Wisconsin, were available from 6pm-8pm. I cannot say enough about this hotel and the town of Neenah, as there was not an unhappy person anywhere. The whole town is very friendly, making Neenah a lovely place to visit, and while you are there - stay at the Holiday Inn. Thank you for my wonderful week's stay.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura D, General Manager at Holiday Inn Neenah, responded to this review, August 13, 2013
I would like to thank you for sharing your exceptional experience and for helping us make a great hotel, guests love! You’ve wonderfully described the atmosphere of our hotel and community. We strive to create a personalized experience for all our guests by providing genuine service to make you feel at home. I have shared your comments with Barbara, Brian, & the entire staff! . Thank you so much for the thoughtfulness of your comments. We look forward to your next stay with us!
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Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 20, 2013 via mobile

This hotel is well maintained and has great staff. I have never had housekeeping set up my in room coffee maker before - what a treat.

There are great dinner Options at Cannova's, and bars to grab a drink within walking distance.

If have stayed here for 15 years on and off, and this hotel is in its best condition. The managers welcome with cheese, wine, and beer every Monday and Wednesday is also a nice touch.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura D, General Manager at Holiday Inn Neenah, responded to this review, July 26, 2013
We appreciate your loyalty and helping us to make this a great hotel, guests love! We strive to provide exceptional customer service to all guests in all departments of the hotel. Our goal is to make your experience feel like home. I have shared your feedback with our entire team, thank you! We look forward to your next stay with us!
Laura D.
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Muskegon, Michigan
Top Contributor
112 reviews 112 reviews
17 hotel reviews
Reviews in 47 cities Reviews in 47 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed July 20, 2013

I had reserved online through holiday inn's website and am eligible and received the federal government rate for active duty military. When I arrived, they attempted to have me sign the hotel agreement with a rate 20.00 more per night for two rooms and 4 nights, which would have been an overcharge of 160.00 for our stay had I not been attentive. The staff was friendly enough and pleasant to deal with, offering us bottled waters and freshly baked cookies. The hotel is an older property but seems well maintained. The pool was great and ope 24 hrs was a bonus! The hot tub was clean spacious although one day we all left after just a bit due to chlorine fumes burning our eyes. My chief complaint is the parking situation, which is small to say the least. and at times there are signs saying only certain event parking is allowed, which is confusing. There were no real wow moments, but we were there for the Rock USA (rip off) music festival, just looking for clean and adequate. The property is located right down town, so it is convenient (walking distance) to several bars and restaurants. There is a restaurant attached so no free breakfast like the Holiday Inn Express brand. On my next trip to this area, I will stay at a different hotel just for a change, but would recommend this hotel to the weary traveler or someone coming to Neenah. Appleton is just north and Oshkosh is just south, both larger and with more options.

Room Tip: The "executive" room we were upgraded to had a microwave, the only difference and not wort...
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  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura D, General Manager at Holiday Inn Neenah, responded to this review, July 26, 2013
I would like to thank you for taking the time to share your experience. Your feedback is so important to our improvement, and to how we make a great hotel, guests love. We strive to provide exceptional customer service, cleanliness, value and a well cared for product. I have made the system corrections to ensure the wrong price does not display again. We are taking action with our weekend parking signage to prevent an unpleasant experience for future guests. Thank you for sharing your concerns or insights, please know that I will take them seriously and 'to heart'.
Laura D.
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Penang Island, Malaysia
Top Contributor
118 reviews 118 reviews
42 hotel reviews
Reviews in 43 cities Reviews in 43 cities
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed July 8, 2013

Nice place to stay.

The in-room wifi was good, high speed internet.

Breakfast was great. It is not a buffet style breakfast, you have to order from the menu.

Free hotel shuttle from the airport.

There is a bathtub in the bathroom.

Coffee maker is available in room, but no kettle to boil the water for yourself. However, you can get some free drinking water, fruites, coffee or tea and cookies near the hotel lobby.

Room Tip: not available
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  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura D, General Manager at Holiday Inn Neenah, responded to this review, July 12, 2013
I would like to thank you for sharing your positive experience and for helping us make a great hotel, guests love! You’ve wonderfully described the atmosphere of our hotel! We do have complimentary hot water, tea and coffee in the lobby available 24 hours for your convenience. We look forward to your next stay with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Neenah

Address: 123 E Wisconsin Ave, Neenah, WI 54956
Phone Number:
Location: United States > Wisconsin > Neenah
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 4 Hotels in Neenah
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Neenah 3*
Number of rooms: 107
Official Description (provided by the hotel):
Relax, enjoy a worry free atmosphere - Holiday Inn Neenah Riverwalk Fox Cities/Appleton Hotel. Great service, clean rooms - Holiday Inn Neenah Riverwalk Fox Cities/Appleton Hotel. Quality and convenience in downtown Neenah, WI! The Holiday Inn Neenah Riverwalk Fox Cities/Appleton Hotel is ideally located near Hwy 41 (1 mile) , the Outagamie County Airport and Fox River Mall (9 miles), the EAA Museum (15 min.) and Green Bay/Lambeau Field (35 min.). The Holiday Inn Neenah Riverwalk Fox Cities/Appleton Hotel has 107 remodeled sleeping rooms in sight of the Fox River/Lake Winnebago, Riverwalk Parks, shopping and the historic Paper Baron Mansions. Mostly walking distance to area businesses: Bemis, K. C. Corp., Theda Clark Hosp., Alta Resources and more. Community and character-Holiday Inn Neenah Riverwalk Fox Cities/Appleton Hotel. With 13,000 sq. ft. of meeting space, skilled planners, and exquisite banquet/catering menus, plan your wedding or special event for 5 or 500. Make memories at the Holiday Inn Neenah Riverwalk Fox Cities/Appleton Hotel! Free high-speed wireless everywhere! Free HBO, parking, and shuttles to and from the Outagamie County Airport. 24-hour pool, hot tub, and exercise facility. Full service restaurant, lounge, room service. Priority Club Rewards--#1 nationally, points never expire, no black out dates--we champion our Everyday Heroes & families at the Holiday Inn Neenah Riverwalk Fox Cities/Appleton Hotel! ... more   less 
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Also Known As:
Holiday Inn Neenah Hotel Neenah
Neenah Holiday Inn

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