We come back from dinner and some bar time twelve thirty pm... Walk in hear noises in bathroom- open bath door to find some one had put a guiney hen in our bathroom. Just about gave the girl who opened the door a heart attack, but not too much of a big deal (I thought it was kind of humorous) I caught the bird and let it go figured we would wait until morning to tell owners after all it was late and I cleaned up some of the bird mess to at least use the bath room. Someone else from group called Skip and Ann (owners). Skip went ballistic at myself and another girl, he accuses us or someone from our group of putting bird in our our bath room. Our group of 20 woman age's of 40-65 and a couple of younger gals. He insists we get up the other cabins up to find out who did it (mind you this is 1:15 in the morning) he slammed his vehical door and/or cabin door at least a dozen times during the clean up process. We get people from other cabins up, they come down, he's no where to be seen, so the others go back to bed. Instead of cleaning up or apologizing for the inconvenience of (his bird) in our bath room and maybe trying to figure who and why this happened he is accusing us and was very very nasty to us. We find out next morning by his wife that they are having issues with his property neighbors. He made no attempt to acknowledge that the bird in our cabin was done by some one outside of their facility. He never did appologize to us. To add to this incident I and the others in our group had been comming to their ranch for 4-5 years now the same weekend. Last year almost a year in advance we had reserved (specific cabins). When we get there this year we were given a wrong cabin not to big of a deal. Then we find out they had rented campers sites which is fine in itself but the campers were allowed the horse pens, the cabin renters got what ever pens were left. We then had to find where ever we could to park trailers and trucks. Which ever horses had no pen we had to walk a block or more to find a different pen or someplace to put our horse. The cabin renters pay a heck of a lot more money to rent the cabins than the campers pay to camp. The cabin renters should have gotten precedence on the horse pens and if there were no more pens for the campers the campers should have been the ones penning feeding and watering their horses a block away not the cabin renters. We are pissed at the attitude we got from Skip and the way they handled their over booking problems . We were also told that one person in our group was reserved for camping but they couldn't say for sure they had a place for her horse. We indeed feel we should have been apologized for the bird incident and all of us hope they re-evaluate how they handle their business because they lost at least 20 renters and who knows how many more do not come because of how we were treated. Also they give bad trail directions. The trails that are marked in the national forest are there "ONLY" because we ride through the Nicolet National Forest often enough to mark them with hope others can ride and not worry about being lost. Bad condition all around they screwed up!!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
"Bad condition all around they screwed up!!!!" The answer is no to "They" - I - Skip Maletzke -screwed up and for that I apologize. It was my fault I left what ever people skills at the door and lost it. There were multiple reasons but the bottom line is I was wrong and I am sorry.
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If there is ever a next time I will apologize in person.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.