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“Lakefront resort” 4 of 5 stars
Review of The Pointe Hotel & Suites

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The Pointe Hotel & Suites
8269 Highway 51 South, Minocqua, WI 54548   |  
Hotel website
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Hotel amenities
Ranked #1 of 7 Hotels in Minocqua
Certificate of Excellence
Kenosha, Wisconsin
Top Contributor
59 reviews 59 reviews
10 hotel reviews
Reviews in 22 cities Reviews in 22 cities
29 helpful votes 29 helpful votes
“Lakefront resort”
4 of 5 stars Reviewed April 8, 2014

We stayed at The Pointe Resort-the small timeshare resort next door to the Pointe hotel.Great location on the lake in Minocqua,Wisconsin.Lakefront location is best feature of this resort.Lake views from deck and living room window.Older resort that is well maintained and furnished.Full kitchen for dining in.Great relaxing location near water sports,fishing,boating.Docks and pier on property.Friendly staff.Great area to vacation.Would return in future.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PointeGM, General Manager at The Pointe Hotel & Suites, responded to this review, April 9, 2014
Dear Guest,

First, let me say that I'm glad you enjoyed your stay at The Pointe Resort & Club timeshare resort.

However, to clarify, The Pointe Resort & Club and The Pointe Hotel & Suites, although neighbors, are two separate business entities. Although the name Pointe is in each entities name, each has it's own private ownership, management and hospitality teams and operate completely separate of each other. This is sometimes confusing to the traveler and this is the opportune time to clarify who we are...just so you and others know.

Again, I'm glad you enjoyed your stay at PRC.
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114 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Any
English first
Hurley, Wisconsin
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 2, 2014

Our recent stay started with a long wait at the front desk (along with another couple) No service bell to ring, so we just stood there wondering........

the room was impressive at first impression. We went out on one of the decks that the room had and found a dirty diaper.

My step-son and I went to use the pool and most hotels ask you not to bring room towels down to the pool because they have special 'pool towels'. So, we hopped in the pool, went to find the towels when we were done, and didn't find any. So, we walked, dripping wet back to our suite.

The space of the room was amazing. At over 800 square feet, about the size of our house....but, when you started looking, there were cracks, molding coming off, a large hole in our bathroom door, etc..etc...

It fell short of my expectations........

  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PointeGM, General Manager at The Pointe Hotel & Suites, responded to this review, April 7, 2014
Dear Guest,

Thank you staying with us and for the review of our property. Our guest's input is always appreciated.

Our Front Desk Associates are never far from the Guest registration area unless they are attending to a personal need or a guest request. If there is not a manager or fellow team member available to cover their momentary absence, a sign is displayed at the registration area indicating their return momentarily.

As for the diaper incident. I do apologize for this situation. Our Executive Housekeeper has met with her team to reiterate the importance of checking all deck and patio areas, even during the winter months when they are seldom used.

Pool towels can be acquired at the hotel's front desk, just steps away from the pool area. At check-in, guests are provided verbal and written instructions of select, important information that includes pool hours of operation and where to acquire pool towels.

We have great pride in our room maintenance program. I have personally inspected this room finding nothing out of order other than the small 1/2 inch hole caused by a door stopper towards the bottom of the bathroom door. This has been rectified. I am interested in finding out more about your room concerns, please contact me toll free at 888-356-4431. Thank you.

When you visit Minocqua in the future, I hope you will give us another try by choosing The Pointe Hotel & Suites as your "home away from home".
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Milwaukee, Wisconsin
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 11, 2014

We spent 2 nights at The Pointe in a studio whirlpool suite (bldg 4) and it was amazing! We snowmobile and the access to the trails, gas, restaurants & trailer parking was great. The hotel was so quiet at night it was almost like we were the only ones there. After a long day on the sleds the whirlpool was relaxing and we slept great. We enjoyed the continental breakfast (fresh hot waffles included)! It was nice having the fridge and microwave for snacks & wine/cocktails in the evening. And a full size coffee maker for getting going in the morning. We will absolutely be back.

Room Tip: Bldg 4 is the furtherest (but not too far) from the pool & lobby so no hallway activity.
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  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PointeGM, General Manager at The Pointe Hotel & Suites, responded to this review, February 12, 2014
Dear guest,

Thank you for the nice review of our resort hotel. We appreciate your comments. I am so happy that our accommodations and amenities made your stay enjoyable, relaxing and comfortable. Thank you for choosing The Pointe; we appreciated the opportunity to be your "home away from home" and taking care of your every need. We look forward to hosting your future lodging needs when in the Minocqua area.
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Oshkosh, Wisconsin
Top Contributor
50 reviews 50 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 2, 2014

We just got back from a long weekend at your hotel. All i can is WOW! We had a blast and loved our whirlpool suite we were in. We went up with friends to do some snowmobiling and ice fishing and with access from the hotel to the lake it made things a breeze. As for our room, it was amazing. We had our own little kitchenette, a living room with a view of Lake Minocqua, and our own bedroom that had a whirlpool in it. Plus, to top it off, the bathtub in our room had jets in it. We really didn't get a chance to 'roam' around the hotel, but it had a lot of great amenities such as a lap pool, hot tub, DVD's you could check out to watch in your room if you chose to do so, a continental breakfast, a gift shop, and a very cute check in area. All I can say is that we will definitely be back next year to stay!

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PointeGM, General Manager at The Pointe Hotel & Suites, responded to this review, February 4, 2014
Dear Guest,

Thank you for the wonderful review. We are so glad that you had a great experience. Our resort hotel offers such a unique location for all seasons recreation and ease for visiting attractions, restaurants and shopping. Every guest room offers what we like to reference as our "natural amenity" the beautiful waterfront views of Lake Minocqua. I'm glad that you thoroughly enjoyed your Suite; even though the lake is frozen, it still affords an inspiring view. Thanks for being our guest; we look forward to hosting you next year.
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Washington dc
Top Contributor
50 reviews 50 reviews
16 hotel reviews
Reviews in 26 cities Reviews in 26 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed January 20, 2014

I try to rate hotels based on the class/category and price point, With those qualifications, I would say this is a *fantastic* hotel in the 3 star category range. Now before you jump all over me, my 5 stars are reserved for true 5 star establishments (The Ritz in Battery Park, the Chatwal, St, Regis, etc) with 4 stars for the less gran places like the Westins of the world (if they deserve it). The Pointe doesnt fall into those categories (nor does it pretend to), but it has its appeal and I think people in WI will love it! is in a fantastic location over looking the lake, which was beautiful in the winter and I assume spectacular in the summer. .

Built in the late 80s, not much upgrading has occurred, but the place is comfortable enough. The rooms are of a decent size, although the one bedroom suite only had a queen bed (and there is a pull out sofa bed in the living room). The bedding is on the cheaper side and not very plush. Luxuries are nonexistent (think robe, bottled water, nice bath soaps and hair care products), but there are two TVs, and the kitchen, albeit older has a full sized fridge, microwave, dishwasher, stove and working ice maker. The rest of the furniture was a little in the cheap side, yet fully functional.

The free hot breakfast was a hit in the old conference room, but was lacking in fresh fruit and lighter fare items. Although they did have plenty of waffles, biscuits and gravy, sausage and hash browns if your craving meat and carbs.

I will let them slide on the poor fitness room- b/c there are so many outdoor activities, your butt should really be outside for your exercise.

The staff was friendly and welcoming as well. All in all, i would say this place would be perfect for a budget conscious family wanting nice lake views and access that doesn't need fancy or updated rooms

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PointeGM, General Manager at The Pointe Hotel & Suites, responded to this review, February 3, 2014
Thank you for your review. As the General Manager of The Pointe Hotel & Suites, I make time to personally read and consider each of the reviews provided by our guests. I and my hospitality team appreciate your thoughts. We will be sure to take them into consideration as we continue 2014's planned capital improvements, as well as all our planned improvements in future years for our humble and charming Northern Wisconsin resort hotel. We hope that you choose to stay with us on your next adventure to beautiful Minocqua.
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Madison, Wisconsin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 17, 2013

We just spent 3 nights there we were upgraded to a 2 bedroom suite was great, roomy, 2 decks, great location, like the northwoods themed rooms.

Staff was friendly, beds cozy, TVs were nice also.

Would highly recommend folks stay at the point

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PointeGM, General Manager at The Pointe Hotel & Suites, responded to this review, December 19, 2013
Dear Ryan,

Thank you for your nice review of our property. We're happy that our room upgrade met your comfort needs. We appreciate you choosing The Pointe Hotel & Suites as your Minocqua lodging home. If we can be of further service, please don't hesitate to contact us. We hope you will choose us again whenever in the Minocqua area. Best wishes to you this Holiday Season.
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Madison, Wisconsin
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 30, 2013

THANK YOU for your role in making our association's Autumn Retreat Conference such a successful event!

Jen Stough and the rest of the crew at The Pointe went above and beyond throughout the entire event to make sure our group was welcomed and treated as Northwoods family. From the picturesque setting, to the cozy rooms (with fireplace, kitchenette, and even jacuzzi in the bedroom), to the ideal location and the very reasonable group event pricing, we couldn't have asked for more from an authentic "Up North" venue. There may be more "city-inspired" choices in Minocqua, but The Pointe holds true to its roots.

Jen was an absolute pleasure to work with from the months leading up to our event, through the consistent follow up during our stay, to her friendly goodbye at checkout. A huge shout-out as well to Tanya at the front desk who took such good care of every guest that entered lobby. We (you all) have received many well deserved compliments from our retreat attendees- I know our group was highly satisfied and looks forward to returning, whether for business or pleasure...our association hopes to do the same in working with The Pointe Hotel & Suites again.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PointeGM, General Manager at The Pointe Hotel & Suites, responded to this review, November 11, 2013
Dear Guest,

Thank you for allowing us the opportunity to host and service your association's Autumn Retreat Conference. It is our goal to make every event at The Pointe a success; it's a goal of ours and I'm glad yours was just that...a success.

Thank you for your kind words about Jen, Tanya and the rest of our team. Everyone at The Pointe knows how important a business retreat to a family getaway is to those involved, and we work diligently to make sure not a beat is missed in taking care of our guests. I'm glad my crew succeeded in making your group feel welcome and like family.

We haven't forgot our "Up North" roots, as we have done our best over the past 25 years to continue our consistency in providing a luxury, but casual Northwood's experience of wonderful lakeside accommodations, relaxation, fun and the friendliest, most caring hospitality team. If it's important to you, it's important to us.

We look forward to welcoming your association and it's members back to The Pointe in the near future.
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Additional Information about The Pointe Hotel & Suites

Address: 8269 Highway 51 South, Minocqua, WI 54548
Phone Number:
Location: United States > Wisconsin > Minocqua
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Minocqua
Price Range (Based on Average Rates): $
Number of rooms: 69
Official Description (provided by the hotel):
A 2013 & 2014 Tripadvisor Certificate of Excellence recipient and Certified Travel Green property, with 800 feet of Lake Minocqua frontage affording all rooms and suites waterfront views. Deluxe Studio rooms and One and Two Bedroom Suites - sleep two to six guests in a relaxing, wooded lakeside setting with an easy walk to downtown shopping, eateries and activities. The property also features bicycles, canoes, kayaks, a fishing pier, boat slips, gas grill picnic patios, and lakeside fire pit patio and on-site snowmobile trail access. Conference/banquet rooms welcome company and family events, with the Top of The Pointe room towering four floors above ground level featuring a spectacular view of Lake Minocqua. ... more   less 
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Also Known As:
The Pointe Hotel Minocqua
The Pointe Hotel And Suites
Pointe Hotel Minocqua

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