The lobby of the hotel is beautiful and the rooms were very clean. The rooms are spacious and have a sink both inside and outside of the bathroom which helps when everyone is trying to get ready for the day. The staff though is another matter. The clerk behind the desk during the evening shift was rude and seemed to be irritated if he was asked a question. Since the time of year we were there was after their summer tourism and before their snow tourism, they didn't seem to think guests would or should need staff there for the evening. An example is the bar and grill was closed in the evening. The continental breakfast was adequate but not a lot of variety.
Again, the hotel itself is great but the staff could learn what customer service means. Would likely stay again though if in the area.
- Also Known As:
- The Waters Of Minocqua Hotel Minocqua
- The Waters Of Minocqua Hotel
- The Waters Hotel Minocqua
- Waters Minocqua
- Waters Hotel Minocqua
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