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Holiday Inn Express Hotel & Suites Milwaukee Airport: Traveler Reviews

2.5 of 5
1400 W Zellman Court, Milwaukee, WI 53221
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Holiday Inn Express Hotel & Suites Milwaukee Airport
Ranked #26 of 51 hotels in Milwaukee
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129 reviews from our community

Traveler rating
    48
    36
    22
    17
    6
See reviews for
Families
59
 
Couples
15
 
Solo
22
 
Business
34
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Burlington, New Jersey
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Great location near airport”
3 of 5 stars Reviewed January 11, 2013 via mobile

Stayed here because I had an early morning flight out of MKE. They gave complimentary water and snack. I didn't stick around for breakfast. Room was clean and spacious. Wide range of cable TV stations. In room fridge and microwave.

  • Stayed January 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
Ask Jamie P about Holiday Inn Express Hotel & Suites Milwaukee Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brock W, General Manager at Holiday Inn Express Hotel & Suites Milwaukee Airport, responded to this review
January 15, 2013
Dear Jamie P

I wan to thank you for the comments on our hotel. We do always try to keep our hotel very clean with great service. I am glad that you liked the fridge and microwave in the room we always felt that was a littled added value for our guests.

Thank you again for staying with us!
Brock Winkler
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wisconsin
Senior Contributor
48 reviews 48 reviews
29 hotel reviews
Reviews in 26 cities Reviews in 26 cities
36 helpful votes 36 helpful votes
“Nice hotel and great friendly staff”
4 of 5 stars Reviewed December 21, 2012

Stayed two nights for a show I was preforming for in Milwaukee. Was in a king suite which was nicely set up. Had a separate small sitting room with a couch, desk and TV. The bed was nice and comfortable. Another nice large TV in the bedroom. Liked that there was both a refrigerator and microwave.

Location is a little hard to find if you don't know exactly where you are going. Didn't go to breakfast in the morning but the people in our group that did said it was good. There is also a indoor water park in the hotel. Good wi-fi and also there are computers and printers in the lobby for your use as well.

Good value for the money and here is my only complaint. The walls are paper thin from a noise standpoint. I was sitting in my bed and could easily here, word for word, the conversation that the guest in the next room was having with his wife on the phone.

Otherwise would recommend,

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by Cheesehead88 for Milwaukee
Ask Cheesehead88 about Holiday Inn Express Hotel & Suites Milwaukee Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brock W, General Manager at Holiday Inn Express Hotel & Suites Milwaukee Airport, responded to this review
December 26, 2012
Dear Cheesehead88,

Thank you for the kind comments about the hotel. We always try to provide great service with a great hotel. I am glad that we were able to do that for you. We are always excited to hear that we provide excellent service and the staff always tries the best they can to provide our guests with the best service.

I want to thank you again and we look forward to your next stay!

Brock Winkler
General Manager
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Colorado Springs, Colorado
Top Contributor
52 reviews 52 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
21 helpful votes 21 helpful votes
“Pleasantly surprised for an airport hotel.”
5 of 5 stars Reviewed December 5, 2012

I had an early flight out of Milwaukee so decided to turn in my rental car a day early and stay at the HIE airport Hotel & Suites. The staff was wonderful! From the shuttle driver the afternoon I arrived, the front desk staff and the shuttle driver that took me to the airport at 5:20am were so friendly and made me feel right at home. My room was clean, comfortable and what I have come to expect from the HIE brand. I was concerned about an airport hotel with noise but never noticed the sounds of any planes. I loved the stairs in the lobby which made it easy to get to my second floor room without waiting for an elevator. Didn't use anything but the business center & my room so can't comment on the pool or dining. There is a Culver's in the parking lot which made for an easy dinner too.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask CruisinDawn about Holiday Inn Express Hotel & Suites Milwaukee Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brock W, General Manager at Holiday Inn Express Hotel & Suites Milwaukee Airport, responded to this review
December 6, 2012
Dear guest,

Thank you for the kinds comments about the hotel.

Thank you
Brock Winkler
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oshkosh, Wisconsin
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“We never even got to stay in this hotel”
1 of 5 stars Reviewed November 6, 2012

We planned a quiet evening at this hotel with our small grandchildren to play and swim. We were looking forward to it until we received a phone call 5 days before our arrival that only 5 pool wristbands will be issued to our room and we could NOT purchase any more. The only way to get more was to book another room. Now our children and grandchildren live in Milwaukee so they visit us at the hotels we stay at and do not stay overnight. There was absolutely no other solution except to book another room according to the manager, Brock. Now, I totally understand having a policy in place - however this policy is NOWHERE on their website, NOWHERE on the reservation or confirmation. Needless to say we cancelled our reservation.

Stayed November 2012, traveled with family
Was this review helpful? Yes 2
Ask mrs_debe about Holiday Inn Express Hotel & Suites Milwaukee Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brock W, General Manager at Holiday Inn Express Hotel & Suites Milwaukee Airport, responded to this review
November 8, 2012
Dear Deb,

I am very sorry to hear that you will not be staying with us. According to our new wristband policy each room does receive a specific number of wristbands. To better inform our guests we have been calling our guests the week ahead of the reservation to inform them of this policy change. We are doing this to make sure all our guests are aware that the policy is in effect in case they would like to change or cancel the reservation. We no longer accept people from the outside into our pool as of April 19th 2012 and this has limited the overcrowded in our pool so that all guests can enjoy the pool area.

We again apologize to you about the inconvenience and hope that you and others can be aware of the changes and what we are trying to do to better the guest’s experience.

Thank you,
Brock Winkler
General Manager
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Gillett, Wisconsin
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
Reviews in 22 cities Reviews in 22 cities
34 helpful votes 34 helpful votes
“Nice Place To Say, Fun Pool!”
5 of 5 stars Reviewed October 4, 2012

We spent the night at this Holiday Inn after a meeting. We were greeted by nice friendly staff and were checked in fast. They are very family friendly with a wonderful pool area for everyone from young kids to adults. Our room was very nice with a refrigerator and microwave. Parking was good and free. It is close to the airport but very quit.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Randy W about Holiday Inn Express Hotel & Suites Milwaukee Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brock W, General Manager at Holiday Inn Express Hotel & Suites Milwaukee Airport, responded to this review
October 8, 2012
Dear Randy W,

Thank you for staying with us. I am glad to hear that you enjoyed your stay here after your meeting. We are always trying to make...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
 
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Additional Information about Holiday Inn Express Hotel & Suites Milwaukee Airport

Also Known As:
Holiday Inn Express Hotel And Suites Milwaukee Airport
Holiday Inn Express Milwaukee
Holiday Inn Milwaukee
Milwaukee Holiday Inn
Address: 1400 W Zellman Court, Milwaukee, WI 53221
Phone Number:
Region: United States > Wisconsin > Milwaukee
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #26 of 51 hotels in Milwaukee
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites Milwaukee Airport. The Holiday Inn Express Hotel & Suites Milwaukee Airport is a 100% smoke free hotel. We are centrally located to everything in Milwaukee. Whether your visiting Milwaukee for business or pleasure, the Holiday Inn Express Hotel & Suites Milwaukee Airport is the best fit for your plans. We are conveniently located less than 2 miles from the General Mitchell International Airport with 24-hour complimentary shuttle service to and from the airport. If your visiting one of Milwaukee's largest businesses you are also just a stone throw away. Krones is less than 5 miles away, Rockwell Automation is only 6 miles, Miller Brewery is only 7 miles, Harley Davidson is only 7 miles, Cooper Power is only 6 miles, We-Energies is only 5 miles, Cessna Citation is only 2 miles, Patrick Cudahy is only 4 miles, and General Mills is only 3 miles away. TheHoliday Inn Express Hotel & Suites Milwaukee Airport caters to the needs of business travelers with such unique programs as: 3,000 Bonus Priority Club Points for stays of two days or more, see rates for details. Stay connected while away from the office with free high-speed wireless Internet with easy to use VPN access. Pool, gameroom & whirlpool hours are: Sunday 9 AM - 9 PM, Monday - Thursday 9 AM - 3 PM, Friday & Saturday 8 AM - 10 PM. ... more   less 
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