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Holiday Inn Express Hotel & Suites Milwaukee Airport: Traveler Reviews

2.5 of 5
1400 W Zellman Court, Milwaukee, WI 53221
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Holiday Inn Express Hotel & Suites Milwaukee Airport
Ranked #26 of 51 hotels in Milwaukee
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129 reviews from our community

Traveler rating
    48
    36
    22
    17
    6
See reviews for
Families
59
 
Couples
15
 
Solo
22
 
Business
34
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Rockford, IL
1 review
1 helpful vote 1 helpful vote
“Friendly staff from front desk, to shuttle driver, to GM Brock Winkler”
5 of 5 stars Reviewed October 4, 2012

I like staying at Holiday Inns and similar chains because you usually know what to expect. All I need is a comfy bed and a quiet room and I'm happy. That said, the one thing that separates one Holiday Inn from another is the staff. From the front desk clerk that checked me in, to the airport shuttle driver, to the general manager Brock Winkler (sp?) who recommended a good local pizza place (di Carlo's is the name), I found the staff to be very friendly and accommodating, which makes a big difference when you're a business traveler and often don't know a friendly face to chat with. Apart from the staff, I was surprised to find the rooms were nicer and more up to date than I expected, especially the bathrooms/shower. Maybe I was just having a good day (my business meeting went well), but I left the hotel feeling very satisfied with my stay.

PS The convenience and ease of the airport shuttle (and the hotel's proximity to the airport) cannot be overstated.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Rodney S about Holiday Inn Express Hotel & Suites Milwaukee Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brock W, General Manager at Holiday Inn Express Hotel & Suites Milwaukee Airport, responded to this review
October 8, 2012
Dear Rodney S,

Thank you for your kind comments about our staff. We are striving to become the best hotel with the best service and your comments are going to go along way with the team members. I know they will be excited to hear that they have received a good comment.

I am also glad to hear you enjoyed the rooms as well as our shuttle services. We feel that it is a good thing for our guests as they can always take the shuttle to the airport and not have to worry about a thing. We try to make your traveling experiance less of a hassle.

Thank you again for staying with us.
Brock Winkler
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
7 helpful votes 7 helpful votes
“Amusing staff”
4 of 5 stars Reviewed September 30, 2012

I used this hotel because of the shuttle.
I mailed them about the shuttle, why can the details not be on the site! They told me to contact from baggage reclaim which I did and they arrived very soon with a new van, a bit high.
The drive was fun with chatty conversation.
The driver become the checkin clerk which was done with good humor.
The room was fine, I never saw the breakfast as I left at 6am for the airport. gain the driver was amusing.
It was fine

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask ISOTS1 about Holiday Inn Express Hotel & Suites Milwaukee Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brock W, General Manager at Holiday Inn Express Hotel & Suites Milwaukee Airport, responded to this review
October 8, 2012
Dear ISOTS1

Thank you for the response. I am glad that you enjoyed the shuttle services as well as the hotel. I also notice you had a hard time finding out information about the shuttle on the website. We are currently reviewing this and we will be putting shuttle information on the website to make it easier for all our guests.

We value all guest comments and The Holiday Inn Express Milwaukee Airport is glad that you enjoyed your stay,

Thank you!
Brock Winkler
General Manager
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LaPorte, Indiana
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
“Clean room Not so Tasty Breakfast.”
5 of 5 stars Reviewed September 16, 2012

The room was clean the beds were comfortable. I just didn't like the breakfast. The pancake machine was down and the eggs were yuck! The hotel was a good price so I was satified with my stay. And I would stay there again. If you are going for the water park. The water park is just one slide and some water fountains that is all.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by mdzn5440 for Milwaukee
Ask mdzn5440 about Holiday Inn Express Hotel & Suites Milwaukee Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brock W, General Manager at Holiday Inn Express Hotel & Suites Milwaukee Airport, responded to this review
September 17, 2012
Dear mdzn5440,

I want to thank you for your positve comments on our hotel. I am glad that you found the room and the beds comfortable.

I do...
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milwaukee
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“great value”
5 of 5 stars Reviewed September 7, 2012

Comfy beds and close to the airport. Free continental breakfast in the morning.cereal,eggs,bacon,muffins,etc... its decent. If I had to pay for it, i would probably go out for breakfast. Great place if you have kids. It has a nice little play area in the pool and a water slide. My 3 kids(ages2-6) like it alot. Great value for what you get.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 9 more reviews by mark f for Milwaukee
Ask mark f about Holiday Inn Express Hotel & Suites Milwaukee Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brock W, General Manager at Holiday Inn Express Hotel & Suites Milwaukee Airport, responded to this review
September 8, 2012
Dear Guest!

Thank you for the kind response!. I am very glad to hear that you enjoyed our pool and the water slide. We have taken out the play ground in the middle and replaced it water fountains. It is still very kid friendly and many kids do enjoy it. We will always try to provide a great room at a great price.

We hope to see you again in the future!

Brock Winkler
General Manager
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Sharpsburg, Georgia
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
12 helpful votes 12 helpful votes
“Clean property, good location, and nice breakfast”
5 of 5 stars Reviewed September 7, 2012

Hotel lobby is very nice with a double winding staircase. Hotel front desk clerk was very pleasant, room was clean and actually was a mini suite complete with a separate sitting area, microwave, and frig. I don't know if all the rooms are like this or not. Bathroom was a nice size with a separate area for the vanity. Shower had a buit in seat and was large enough for 2 adults. Hotel is very close to the airport-about a 10 minute drive away and hotel is also easy to get to downtown-it took us about 15 minutes.
Sausage and biscuits (my husband loved the round patty sausage) and pre-made omelets were offered at breakfast alongwith the usual including bagels, danish, cereal, yogurt.
The property had a nice indoor pool that is accessible via your door key so as to control admittance to the pool area. It had a nice fountain of water in the middle of it plus a slide that looked like fun that was well used by kids. This property is well maintained. Several other hotels are located nearby. There's a steak restaurant around the corner that looked very nice.
This hotel is near the intersection of 13th St. and Howell Ave.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by luv2travel255 for Milwaukee
Ask luv2travel255 about Holiday Inn Express Hotel & Suites Milwaukee Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brock W, General Manager at Holiday Inn Express Hotel & Suites Milwaukee Airport, responded to this review
September 7, 2012
Dear Valued Guest,

I want to thank you for the nice comments you left on TripAdvisor. We always try to strive to be the best at customer service and to provide clean rooms. I am glad to hear we accomplished that and made your stay a great one.

I will be sharing these with my staff and I know they share the same vision as me and will be very proud and excited to hear they had received a good review.

We hope to see you again soon!

Thank you
Brock Winkler
General Manager
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Additional Information about Holiday Inn Express Hotel & Suites Milwaukee Airport

Also Known As:
Holiday Inn Express Hotel And Suites Milwaukee Airport
Holiday Inn Express Milwaukee
Holiday Inn Milwaukee
Milwaukee Holiday Inn
Address: 1400 W Zellman Court, Milwaukee, WI 53221
Phone Number:
Region: United States > Wisconsin > Milwaukee
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #26 of 51 hotels in Milwaukee
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites Milwaukee Airport. The Holiday Inn Express Hotel & Suites Milwaukee Airport is a 100% smoke free hotel. We are centrally located to everything in Milwaukee. Whether your visiting Milwaukee for business or pleasure, the Holiday Inn Express Hotel & Suites Milwaukee Airport is the best fit for your plans. We are conveniently located less than 2 miles from the General Mitchell International Airport with 24-hour complimentary shuttle service to and from the airport. If your visiting one of Milwaukee's largest businesses you are also just a stone throw away. Krones is less than 5 miles away, Rockwell Automation is only 6 miles, Miller Brewery is only 7 miles, Harley Davidson is only 7 miles, Cooper Power is only 6 miles, We-Energies is only 5 miles, Cessna Citation is only 2 miles, Patrick Cudahy is only 4 miles, and General Mills is only 3 miles away. TheHoliday Inn Express Hotel & Suites Milwaukee Airport caters to the needs of business travelers with such unique programs as: 3,000 Bonus Priority Club Points for stays of two days or more, see rates for details. Stay connected while away from the office with free high-speed wireless Internet with easy to use VPN access. Pool, gameroom & whirlpool hours are: Sunday 9 AM - 9 PM, Monday - Thursday 9 AM - 3 PM, Friday & Saturday 8 AM - 10 PM. ... more   less 
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