I'm a frequent traveler & have stayed in many Milwaukee hotels. I wouldn't stay at this one again until some major issues are resolved, BUT I do not dislike this place. I'll start by telling you what the Plaza is doing right. The front desk staff were the only hotel employees with whom I had contact. They were always genuinely friendly (not fake or forced). Our room was on the first floor & had good security bars on the windows for added safety- even though I would not characterize this as a particularly dangerous area. The neighborhood was quiet- even on a weekend night. They use a decent quality bed linen. And there is plenty of closet space. The hotel is close to everything we wanted while we were there for Pridefest. I have to say that even though our group was obviously gay, the staff didn't make us feel uncomfortable at all at this hotel. Pridefest was even listed on the "Events" sheet in the room's information book. There is a grocery store, liquor store & pharmacy right around the corner on a parallel street. Even if I don't stay here again, I would come by to eat at the cafe. The girls in my party who ate there were very impressed with the food.
The Plaza is in a very old building. We had creaking floors, cracked tiles & worn carpeting. There was an incessent beeping from the smoke alarm right outside our room during our entire stay. But the real issues with our stay were 1) The clerk did not ask for my name or my ID when I locked myself out. She took my word for what room I was in- even though she was not the clerk on duty when I left. I could have been anybody. Granted, I don't look like a criminal, but I've heard horror stories about people gaining access to hotel rooms this way. They need a procedure in place for lockouts. 2) There are NO full-length mirrors. In fact the only mirror was a small one at face level in the bathroom. Mirrors are really cheap. And it was ABSOLUTELY horrible for all of us women trying to get dressed without one. 3) When we asked about parking, the clerk told us there was only street parking. That meant we had to park & re-park to meet the 2 hour time limits on the signs. What a hassle!
Those are all repairable issues, so I hope the management will be able to address them. This has the potential to be a much better hotel.
- Official Description (provided by the hotel):
- The Plaza has been a fixture on Milwaukee's eastside since the roaring 1920's. This art deco gem has been thoughtfully renovated to restore many of the stunning original architectural details while providing for the modern amenities & the latest technology today's traveler demands. Nestled in a residential nook of the Yankee Hill neighborhood, the Plaza is just 4 blocks from Lake Michigan and the city's lakefront attractions. Within walking distance to some of the city's best restaurants, nightlife, arts, sports, etc. Grocery store, churches, art galleries & shopping are all nearby. On-site parking for a minimal fee, kitchenettes & laundry room. Cafe at the Plaza, open 7am-2pm. Known for it's great breakfasts! Sitting on the edge of downtown, you will find the Plaza to be a relaxing urban retreat.Property has air conditioning in the summer months. AC unit installed based on weather conditions. ... more less
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