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“What a lovely surprise!” 5 of 5 stars
Review of Milwaukee Marriott Downtown

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Milwaukee Marriott Downtown
3.5 of 5 Hotel   |   323 E Wisconsin Ave, Milwaukee, WI 53202 (Downtown)   |  
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Ranked #15 of 52 Hotels in Milwaukee
Philadelphia, Pennsylvania
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
“What a lovely surprise!”
5 of 5 stars Reviewed August 2, 2014

At the last minute we decided to head for Milwaukee for the night. The Marriott was perfect for our family. We had a room that had a lake view! Our room was large with a sofa bed and queen bed-- it also had room for a roll away for our teenager. The area was a perfect area to walk to restaurants and the lakefront park. We only stayed a night but wish it had been longer! The Staff could not have been friendlier! The hotel looked brand new-- it was spotless...

Room Tip: we were on the 9th floor
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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102 reviews from our community

Traveler rating
    58
    27
    10
    6
    1
See reviews for
19
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33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 29, 2014 via mobile

When displaced by a water leak in another hotel (that had no more rooms), Marriott took us in after 1:30 am and welcomed us with a great room, a friendly bar, and a great library! Staff was accommodating and attentive. Coffee was available early, too. Good location, close to Riverwalk, wonderful art museum, and the lake. Thanks for taking in the travelers! We will be ready to come back here after their excellent treatment.

Stayed July 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 22, 2014

Close to all downtown Milwaukee has to offer. Courteous staff. Restaurant bar combination worked well for us. The Breakfast buffet was perfect for our early morning departure as well. And you have to love having Starbucks adjoining the restaurant.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boulder, Colorado
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 20, 2014

I travel to Milwaukee about 3 times a year on business and have stayed at the Hilton, Hyatt, Pfister and Intercontinental along with the Marriott downtown. The Marriott is the newest of these long standing dowtown Milwaukee hotels. While "historic" on the outside, the inside reflects a modern contemporary feel. Very convenient to the 3rd ward district and summer festivials. The rooms are clean and "efficient". The rooms are modest in size but come with a comfortable bed and average amentitites. No "in room safe" or refrigerator which for a full service hotel seems odd.The hotel has safe deposit boxes avaialbe at the front desk but that is simply inconvienient. The Staff are what make the hotel-very accomodating, and couldn't do enough to make my stay enjoyable. The breakfast buffet and restuarant are typcial Marriott fare and no complaints-not over the top but a solid "B". What I like most is the fact that in "old" Milwaukee, there is a new, modern, clean and up to date full service hotel. While lacking perhaps the Pfister's charm next door, the Marriott is not "tired" like the Pfister. I'll give up the charm for a more up to date "modern" hotel experience-especially on business. Given the other choices in downtown MIlwaukee, this would be my first choice. A "very good" (best) choice for Milwaukee downtown relative to what's available.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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Chicago, Illinois
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 19, 2014

The Marriott Downtown Milwaukee is in a great location, about 2 blocks from the "Historic 3rd Ward" (trendy shops/cafes/condos/public market). Unfortunately, the room was no big deal. Although the beds were comfortable, there was no free wi-fi in the room (something like $10 for the day), the toiletries were scarce (there was one sliver of soap for the bathroom), and there was only 1 packet of regular coffee, and 1 packet of decaf, in the coffee-maker caddy. Gee, what if there are TWO people who want real coffee in the morning?

I would recommend staying somewhere where you can get free coffee and wifi, maybe a newspaper, and some soap, for heaven's sake. There are a lot of other properties in the downtown Milwaukee area, Hilton Gardens, Residence Inn, Hampton, etc. Don't waste your money here.

  • Stayed July 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffrey H, Manager at Milwaukee Marriott Downtown, responded to this review, July 21, 2014
Thank you for sharing your feedback regarding your stay at the Milwaukee Marriott Downtown. We truly appreciate your feedback as it allows us to continuously improve upon the services that we offer. I am sorry to hear that your recent stay was not satisfactory. Our goal is to provide all of our guests with an excellent hotel experience, and with that, we are more than happy to replenish and provide all amenties and toiletries upon use or request during your stay. I am glad that you enjoyed our comfortable beds and convenient downtown location to the Historic Third Ward during your stay.

Once again, thank you for your feedback. I certainly hope you will once again consider the Milwaukee Marriott Downtown.
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Chicago, Illinois
Top Contributor
93 reviews 93 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed July 16, 2014

We recently stayed here because of the location to Summerfest. Only about 5 blocks away. the hotel is new and very upscale looking. Everything is designed with a modern flair, rooms are well-appointed (no fridge) and very quiet. The bedding was very comfortable (we had a 2 queen room)
The Starbucks and restaurant add to the convenience and there is also a small store in the lobby. The staff were very helpful and friendly and seem to go out of their way. We only stayed the one night, but will choose this hotel again when back in town!

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Top Contributor
76 reviews 76 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed July 6, 2014

We stayed for Summerfest. It's about 1/2 mile from the hotel you can easily walk to it. Lots of restaurants within walking distance too. Hotel is fairly new I think. Room was very clean. However the housekeeping was not so great. They did not clean our room on one of the days. Ran out of Kleenex and it was never replaced. We valeted our car and they were very fast in retrieving each time we needed it. Overall it's a pretty good place to stay and I would stay again.

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffrey H, Manager at Milwaukee Marriott Downtown, responded to this review, July 8, 2014
Thank you for taking the time to share your experience with the Milwaukee Marriott Downtown. I appreciate your feedback. I am delighted to hear that your room was clean upon check-in, but apologize that you had issues with the housekeeping service during your stay. I am personally responsible for the service that you received, and will be looking into the situation and sharing your feedback with my staff to ensure continued training and improvement, and to help avoid a similar situation in the future.

I am very glad that the rest of your stay was satisfactory and that you found the hotel's downtown location to be convenient to your needs. We look forward to welcoming you back to the Milwaukee Marriott Downtown the next time your travels bring you to our area!
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Additional Information about Milwaukee Marriott Downtown

Address: 323 E Wisconsin Ave, Milwaukee, WI 53202
Phone Number:
Location: United States > Wisconsin > Milwaukee > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 52 Hotels in Milwaukee
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Milwaukee Marriott Downtown 3.5*
Official Description (provided by the hotel):
Milwaukee Marriott Downtown is a brand new full-service hotel that offers the epitome of luxury and convenience to make it one of the top hotels in downtown Milwaukee. Ideally located in the heart of East Town, this hotel offers easy access to Milwaukee’s top destinations including the shores of Lake Michigan, Pabst Theater, Cathedral Square Park, the Summerfest grounds, and the famed Milwaukee River Walk. This luxurious downtown Milwaukee hotel offers modern amenities including high-speed wireless internet, an indoor pool, a 24-hour fitness center, and flexible wedding, special event, and meeting facilities equipped with state-of-the-art lighting and audio equipment. Guests love to stop by Millioke Meat. Cheese. Beer. where they will enjoy a delicious menu of Midwestern cuisine paired with a wide selection of craft beer and wine. Guest rooms are highlighted by luxury bedding, HD TVs with premium cable, and stylish design. Choose the Milwaukee Marriott Downtown and discover a Milwaukee, WI hotel destination that provides incomparable service and unprecedented style. ... more   less 
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