We followed the construction of The Brewhouse Inn and Suites on Facebook and were intrigued. On our visit to Milwaukee we narrowed our selection of Hotel down to The Pfister and The Brewhouse and ended up choosing the Brewhouse.
We loved the whole concept and believe that this could be an exciting trend. It comes down to this. If you like the History of Beer and like reclaimed industrial areas then this is a special place. The rooms are clean and very cool. They have a Steam punk theme. The Kettles on the 2nd floor are a great touch and we enjoyed the Beer commercials that were playing. The Bar/restaurant next door had Very good food and cold beer. They even have a very nice outdoor section. We really enjoyed it and the portions were big. It is pretty neat to have a PBR at the former Pabst brewery.
Bea the breakfast attendant was great, She was very friendly and seemed interested in our trip.
Areas that need IMPROVEMENT include, Customer service, it is almost non existent. Room #304 should not be given out when the bar/restaurant is open. The noise is unbearable. We were upgraded after being assured that the noise was a Saturday night only type of thing. They forgot about Sunday Night Football. As I stated we were upgraded to a very nice room but had to move our own bags. Valet parking worked well but was expensive, $26 a night. When we were checking out I came down for 2 cups of coffee and asked the front desk if he could send up a cart. I had 2 hot cups of coffee in my hand and did not think that asking for a cart was a major request. The Clerk first said, You need your car?, No I need a cart , I replied. He says well their is one right there, use that one. I explained that I have 2 cups of coffee in my hands. He pushed it to the elevator for me. My job was to get it out of the elevator and down the hallway. You can do better. This is a Hotel. not a condo community. Milwaukee is becoming a little more of a tourist stop these days, Stop being so surprised that people actually want to visit your city and not just a business stop over or in for a game. Overall the Hotel was a cool experience, if the customer service was better we would consider staying there again, but at this point we have seen it and would most likely stay downtown closer to the action and with better customer service. They did compensate us for our noisy room.
- Official Description (provided by the hotel):
- For more than 150 years this stunning new all-suite boutique hotel was the site of the legendary Pabst Brewing Company. Through a remarkable transformation, The Brewhouse Inn & Suites combines Milwaukee's legendary beer brewing history with a stunning presentation of cream city brick arched windows and door ways, soaring mixed metals, brew kettle sculptures, original cast iron spiral staircases and well thought out artful decor.It is a stunning walk through Milwaukee's past and offers top of the line 21 century amenities all designed for guest comfort throughout a visit.With 90 guest suites, of many styles and varities along with free WI-Fi throughout, an exercise room, guest laundry and a pub it is the perfect location for a Milwaukee adventure. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Orbitz, Travelocity, Expedia, Booking.com, Priceline, Cheap Tickets, Fareportal and Jetsetter so you can book your The Brewhouse Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.