First, I'll start with the building. It was gorgeous - a beautifully renovated historic building in downtown Milwaukee. We had a very spacious corner king room with large windows on both outside walls.
The rooms were very comfortable and up-to-date. There was a large flat panel TV, clock radio, fridge, microwave, coffee maker, hairdryer and ironing board and iron. The shower was a large walk-in with glass doors. The products in the bathroom were Bath & Body Shop products. The hotel staff was very friendly and personable, from the desk clerks, to the restaurant employees, to the shuttle driver.
For an extra $9.95 per person there was a cooked to order breakfast with eggs prepared any way you like and sides of meat, potatoes, and pancakes. The breakfast bar also had cereal, fresh fruit, pastries, and a waffle maker.
Everything was perfect except we didn't always get information we needed. Parking is kiddy-corner from the hotel. You can self-park, or for an additional amount, can have your car valet-parked. We choose to self park. After we parked, we found that at check-in we were supposed to have gotten a card to put on our dash. We didn't know and weren't given one. The weather wasn't nice, we had just walked back from the parking lot and now found we had to go back out and put the card on the dash. Fortunately, the very nice doorman agreed to do that for us.
We were attending a wedding reception and opted to take the free shuttle offered by the hotel. A very nice driver shuttled us to the reception and gave us a card with a phone number to call when we needed to come back to the hotel. However, he neglected to tell us the shuttle service ended at 10:00 pm so when we called for the shuttle at 10:30 we found we didn't have a ride back.
So . . . the hotel was perfect except for the communication. Being a new hotel, I'm sure they'll get the kinks worked out eventually.
- Official Description (provided by the hotel):
- Exploring downtown Milwaukee is easy when you stay at the Hilton Garden Inn Milwaukee Downtown. Right in the heart of the city, everything is nearby this hotel, situated in the historic Landmark Building. One of the closest hotels to Summerfest Grounds & the Marcus Amphitheater, This hotel is also near the U.S. Cellular Arena and Frontier Airlines Convention Center. Milwaukee Art Museum, Lakeshore State Park at the Lake Michigan Lakefront are also within minutes from the hotel. Plan your next event at our hotel. Our beautiful decor creates the perfect setting for any special event, weddings and meetings. Complimentary internet is included with all stays and an onsite restaurant provides convenience when lodging with us. ... more less
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