My daughter who is a junior in college bought me tickets for my birthday for us to go to see Diary of Anne Frank. Of note is that we had to cancel due to illness and they did allow us to reschedule for a 10 dollar fee which was great. All of the staff working were very nice and helpful. The lobby and building are very fancy and beautiful. They had large displays about the play as well. During intermission they had snacks, wine, beer. We got there early and one of the cast members set up the story and described the situation. he actors were all great, as well as the set. I would say the dress people going there went from a very few people wearing jeans, most dress casual and some very, very well dressed. There were people of all ages there too. There are elevators. I had no trouble as far as having to watch my step or anything. It was well lit when it needed to be. We both really enjoyed it and will be returning to see another one we are interested in over the holidays. I highly recommend this theater.