As the others said: The staff is VERY nice and friendly.
Spa Mani / Pedi: They were both nice, but not exceptional, and not worth the extra money over the "asian" nail places. Service was equal to them, but still good, just not worth the extra.
Highlights, haircut, shampoo, etc...: Cut was good. Shampoo/Condition used a hot towel treatment at end - but left me too long that my hot towel got cold and I got really cold because of it. The highlights are a complete disaster. I look ridiculous. This is not my first set of highlights, I regularly get highlights. My old stylist moved so I am in the market trying to find new one. This will not be the place. I went in with dark blond hair with some old highlights & came out with ... when my hair's down the front & sides look completely white blond (not highlighted) & the back has NO highlights at all; totally 2 toned hair from white blond to dark blond in back. When I put my hair up, I have a white blond "skunk" mark down the top of my head and the dark blond on the sides. I look aweful. I literally got laughed at because of how aweful this looks. Now I need to go figure out a way to un-do this, and pay more money to fix this - somewhere else.
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