While on business just prior to the Christmas weekend, had checked out from here after a nice overnight stay that the Staff stood out with genuine, kind, and professionally friendly hospitality. Room as clean and bathroom was tip-top shape. Even the furnace filter was cleaned which can be a rarity in some other hotels in this class. Well, blizzard Drago blew in after I checked out in the morning and as I attempted to fly out of Mitchell in the late afternoon, all flights ended up cancelled. I contacted the hotel to see if they had availability under the storm circumstances, and to my surprise, was greeted by name (Desk Manager recognized my voice ... or bad jokes) and assured me a room would be held until the hotel shuttle could get me back to the property from the terminal. Upon entry back to the hotel lobby, my colleague and I were greeted with brite smiles, warm greetings, and handed room keys as we signed in - all of 20 seconds door to elevator. This level of personal concern and professionalism helped make a bad situation better in the true meaning of the Holiday celebration. Thanks!
- Official Description (provided by the hotel):
- The new state-of-the-art lobby at the Courtyard by Marriott Milwaukee Airport provides greater flexibility and choices for our guests. At the center of it all is The Bistro, your destination for a great Starbucks beverage, breakfast, or drinks and dinner during the evening. You'll also enjoy inviting, flexible spaces where you can work or relax, free Wi-Fi throughout and easy access to the latest news, weather and airport conditions via our GoBoard technology. Plus, our well-equipped fitness center, indoor pool and whirlpool will help you stay refreshed and energized. The Courtyard by Marriott Milwaukee Airport is centrally located to the Harley Davidson museum, Miller Park, Summerfest Grounds, and the Milwaukee Art Museum. We are also near many corporate offices including Caterpillar, Rockwell Automation, Johnson Controls, Krones and many others. Whether traveling for business or pleasure, your stay at the Courtyard by Marriott Milwaukee Airport is sure to exceed all of your expectations! ... more less
- Reservation Options:
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