We arrived late (12:30am) to check in and we had to wait in line! The guy at the desk smelled like he was a walking ash try. Then at 3:30 am we were woke up by people yelling and running through the hallway and knocking on our door. Checkout was terrible the girl had no idea what she was doing nor did she care. She was more concerned with texting on her phone in the corner than with helping anyone. She could not figure out how to print out our receipt but she did not care. There was no manager there or anyone that could help her figure it out either. We asked if she could call someone and she said no. No one there knew more than she did. Her favorite response was "its not my fault". What business runs without a manager onsite or someone who knows the basic functions of checking in and out. You could hear a pin drop in the next room and in the hallway. We were a ways from the elevator but you could hear the bell when the doors were open. Looks are not everything when it comes to a hotel. Bed was hard and not comfortable at all.
- Official Description (provided by the hotel):
- The new state-of-the-art lobby at the Courtyard by Marriott Milwaukee Airport provides greater flexibility and choices for our guests. At the center of it all is The Bistro, your destination for a great Starbucks beverage, breakfast, or drinks and dinner during the evening. You'll also enjoy inviting, flexible spaces where you can work or relax, free Wi-Fi throughout and easy access to the latest news, weather and airport conditions via our GoBoard technology. Plus, our well-equipped fitness center, indoor pool and whirlpool will help you stay refreshed and energized. The Courtyard by Marriott Milwaukee Airport is centrally located to the Harley Davidson museum, Miller Park, Summerfest Grounds, and the Milwaukee Art Museum. We are also near many corporate offices including Caterpillar, Rockwell Automation, Johnson Controls, Krones and many others. Whether traveling for business or pleasure, your stay at the Courtyard by Marriott Milwaukee Airport is sure to exceed all of your expectations! ... more less
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