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“Excellent travel experience” 5 of 5 stars
Review of Courtyard by Marriott Milwaukee Airport

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Courtyard by Marriott Milwaukee Airport
3.0 of 5 Hotel   |   4620 South 5th St, Milwaukee, WI 53207   |  
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Free Parking
Ranked #21 of 52 hotels in Milwaukee
Ann Arbor, Michigan
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Excellent travel experience”
5 of 5 stars Reviewed September 15, 2012

Beautiful, recently renovated Courtyard. Staff was very friendly and helpful. Great location, minutes from the airport and only 10-12 minutes to downtown Milwaukee. Room was very nice and comfortable and modern!

I'll definitely return next time I'm in MIlwaukee!

Stayed August 2012, traveled on business
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clint W, General Manager at Courtyard by Marriott Milwaukee Airport, responded to this review, September 24, 2012
Dear Valued Guest:

Thank you very much for providing your kind comments on Trip Advisor regarding your recent stay at your hotel. We are always very pleased when guests comment not just if they had an issue but also if they had a great experience at our hotel.

I will ensure to share your kind comments with all of our associates.

Sincerely,

Clint Wills
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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92 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Tampa, Florida
Senior Contributor
44 reviews 44 reviews
29 hotel reviews
Reviews in 22 cities Reviews in 22 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed September 10, 2012

Having stayed at many Courtyards and other Marriott Hotels, we picked this one because of its closeness to the Milwaukee airport. It was adequate as far as accommodations in the room, but seemed to be a bit overpriced. If you don't want the food and drink offerings of the Bistro restaurant and it's hours of being open, then your only choices are the restaurants that would require a car or delivery services. Really out in the middle of nowhere if coming from the north as hotel is difficult to get to due to road construction. Front desk person was very helpful and offered us luggage cart to bring everything inside. Parking is free and lots of it.
Perhaps if not traveling on holiday week, then room price would be a bit more reasonable.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clint W, General Manager at Courtyard by Marriott Milwaukee Airport, responded to this review, September 24, 2012
Thank you for taking the time out of your day to post a review about your recent stay at the Courtyard by Marriott Milwaukee Airport.

I was very glad to hear that the front desk staff was helpful and courteous during your stay. At the Courtyard by Marriott we pride ourselves in providing excellent customer service.

We do indeed have an on-site restaurant and lounge called the Bistro. The Bistro is a newer concept restaurant for the Courtyard by Marriott brand and is being rolled out to all Courtyard by Marriotts around the country. The Bistro is a fast casual restaurant very similar to a Panera bread.

If one of our guests are looking for a restaurant with different offerings then our Bistro we do have a wide array of restaurants within a three mile radius of the hotel. There is a great steak house called the Packing House just 1 mile down the road from us, a great Italian restaurant Tenutas and many others.

While we would love to welcome each and every guest to our Bistro and lounge we realize that many guests would like the opportunity to experience other local restaurants. The front desk staff along with our signature GoBoard houses many different dining options.

Thank you once again for choosing the Courtyard by Marriott Milwaukee Airport. We look forward to welcoming you the next time you are in the Milwaukee area.

Sincerely,

Clint Wills
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, NC
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 4, 2012

We needed a quick stop near the airport before heading to see family the next morning. This hotel was a pleasant surprise. Totally modernized for a Courtyard. Comfortable. Bar was open when we got there (9:45 pm). Firepit was ablaze outside and we were able to sit, relax and enjoy that.

  • Stayed August 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clint W, General Manager at Courtyard by Marriott Milwaukee Airport, responded to this review, September 6, 2012
Thank you for choosing to stay at the Courtyard by Marriott for your short stay in the Milwaukee airport area. I'm glad that you were able to enjoy our Bistro lounge and also our signature fire pit. All new Courtyard by Marriotts have the new Bistro concept and also the fire pit so you are sure to enjoy the same ammenities when traveling elsewhere in the United States.

Thank you so much again for choosing to stay with us.

Sincerely,

Clint Wills
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 3, 2012

This was such a great hotel with great, friendly associates. From the moment we walked in the door, Krista was able to assist us. We arrived at about 10:00am and had three rooms to check in. I had neglected to call the night before to see if the rooms would be available, but to my surprise they were! Not only was Krista able to help change the names on the rooms, change all the rooms to king rooms instead of what they were originally booked under (two queens), but she was also able to keep us all in the same area! Not only did she go above what I had expected, she did it with a smile and while assisting other guests. Top notch service. She even informed us that the breakfast area would be closing shortly, but that the starbucks was always open and that they'd be turning on the fire pit later that evening. This was the only in depth interaction we had with an associate, but even the housekeepers in the hallway were always kind and smiling. I wouldn't hesitate to recommend this hotel to anyone!

Room Tip: The rooms on the north side of the hotel overlook a courtyard area with a firepit.
See more room tips
  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clint W, General Manager at Courtyard by Marriott Milwaukee Airport, responded to this review, September 6, 2012
Hello:

Thank you very much for taking the time to post a review about your recent stay. I'm very glad to hear that you enjoyed your stay and that you were able to check-in to your rooms early. We always do our very best to check guests in early before standard check-in time whenever the rooms are available.

Its also great to hear that everyone you encountered was very friendly especially Krista at the front desk. She is definetely one of our shining stars at the front desk. I will ensure to share all of your kind comments with our entire staff.

Sincerely,

Clint Wills
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Senior Contributor
42 reviews 42 reviews
40 hotel reviews
Reviews in 37 cities Reviews in 37 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 19, 2012

Plenty parking, very clean, new, modern. Beds were very comfortable and clean, The hotel was great but the indoor pool is VERY small, more like an oversized bathtub and the area around the pool is very slippery! Be sure that you or your children DO NOT stand on the sides of the pool on the white edges, you will fall, my daughter and nephew did twice. Also, if you happen to notice that your room is a connecting room and you are connected to people you don't know.......you will hear them like they are in your room. Luckily the people next to us quieted down quite early. Also, outdoor music heard in our 4th floor room? I think that the outdoor music they play all day/night out in the front of the hotel (maybe mood music) could be heard all night in our room.... not loud enough to keep you up but definitely noticeable.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clint W, General Manager at Courtyard by Marriott Milwaukee Airport, responded to this review, August 20, 2012
Hello:

Thank you for staying at the Courtyard by Marriott during your recent trip to the Milwaukee area. I would also like to thank you for posting your honest feedback regarding your stay.

I apologize about the outdoor music our front desk staff is instructed to turn the volume down around 10pm so that guest rooms are not bothered by it. I will speak with our associates to ensure that the volume is set to appropriate levels.

Thank you for your kind comments I will make certain to share them with our staff.

Sincerely,

Clint Wills
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
columbus, ohio
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 13, 2012

Nice, new hotel - just opened in December 2011. Nice size rooms and comfy beds! Not a great view from room window. Decor of hotel very modern. Nice, helpful staff. SUPER small pool - disappointing :(. Despite being close to airport, was very quiet. Area around hotel is run down. Relatively painless drive into Milwaukee. Probably would not stay at this hotel again if we were visiting Milwaukee again - only because it is not close to anything.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clint W, General Manager at Courtyard by Marriott Milwaukee Airport, responded to this review, August 20, 2012
Thank you for taking the time to post a review regarding your recent stay at our hotel. Its honest feedback such as yours that helps us not only recognize our staffs accomplishments but also improve on our service.

I apologize for the size of our pool area. The Courtyard by Marriott was built to the Marriott prototype which calls for that size of a pool.

The Milwaukee airport area is currently undergoing a rebranding if you will and beautification efforts by a local business group. Because we are located near the airport this side of town tends to be heavily populated by transportation service oriented companies which unfortunately do not spend a lot of time or money on the up-keep of their grounds. Through local efforts by the city of Milwaukee and also the business community we are making headway on improving the appearance of our area as well as attracting a more diverse group of businesses.

Thank you once again for taking the time out of your day to post a review.

Sincerely,

Clint Wills
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Schaumburg
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 8, 2012

Very nice. Attended German fest and stayed over night at this courtyard. The location was about 5 miles from where any of the summer fests are held in Milwaukee (on the lake). This courtyard looked to be fairly new so everything was very clean and modern. Had a small indoor pool, small workout room, large patio with nice outdoor furniture. There is a small dining area for breakfast and dinner. The staff was friendly and check in was fast. They did not have a check out on the television, there was a line at the check out desk so we just left the key card in the room. This hotel is close to the airport but we did not hear any plane noise. What I didn't like......television set to Fox News so every time TV turned on thats what was on the screen. Yeach!!

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clint W, General Manager at Courtyard by Marriott Milwaukee Airport, responded to this review, August 20, 2012
Thank you for staying with us during your recent trip to Milwaukee to enjoy Germanfest. Germanfest is one of Milwaukees most popular ethnic festivals all summer long.

I apologize for the FoxNews channel coming on your television whenever it is turned on. Its simply a channel that was set by our television provider as a news channel.

I will make sure to share your kind comments with our staff.

Sincerely,

Clint Wills
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Courtyard by Marriott Milwaukee Airport

Address: 4620 South 5th St, Milwaukee, WI 53207
Phone Number:
Location: United States > Wisconsin > Milwaukee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #21 of 52 hotels in Milwaukee
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Milwaukee Airport 3*
Official Description (provided by the hotel):
The new state-of-the-art lobby at the Courtyard by Marriott Milwaukee Airport provides greater flexibility and choices for our guests. At the center of it all is The Bistro, your destination for a great Starbucks beverage, breakfast, or drinks and dinner during the evening. You'll also enjoy inviting, flexible spaces where you can work or relax, free Wi-Fi throughout and easy access to the latest news, weather and airport conditions via our GoBoard technology. Plus, our well-equipped fitness center, indoor pool and whirlpool will help you stay refreshed and energized. The Courtyard by Marriott Milwaukee Airport is centrally located to the Harley Davidson museum, Miller Park, Summerfest Grounds, and the Milwaukee Art Museum. We are also near many corporate offices including Caterpillar, Rockwell Automation, Johnson Controls, Krones and many others. Whether traveling for business or pleasure, your stay at the Courtyard by Marriott Milwaukee Airport is sure to exceed all of your expectations! ... more   less 
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