We were a little skeptical about booking this hotel because of some not so nice reviews. We waited to reserve a room until we arrived so we could see if for ourselves before booking. When we arrived, we liked what we saw, so we decided to get a room. Not only did the person booking us (David) give us the price we had seen on-line, he upgraded our room to a whirpool room for the same price because other rooms were not available. The room itself was very large and lovely. Very comfortable beds. The only reason I am not giving it five stars is because the bathroom was very small and the water pressure was low, both issues that really don't matter that much to us. Overall, the staff was very helpful, and we would definitely go back. Bonus was the shuttle service to the baseball game which was the best.