Pros - Bed was very comfortable, room was clean. I was only there one night so I didn't use many of the amenities. Decor was nice and common areas were clean for the most part.

Got room on Hotwire which was advertised as downtown. It's not in the heart of downtown. It's close to Marquette University so it would be very convenient for anyone visiting Marquette.

Cons - Queen rooms are very small. They don't even show the queen room that I stayed in, on their website. The picture on their website is much larger than the one I had. I had relatives stay here last summer and they had the same complaint about their queen room size.

TV didn't work in room, but when I called front desk, they said it was weather related. The TVs at the bar worked so maybe they were on a different system?

It was snowing (or had been) and they didn't provide a clear, snow free walkway to get from the parking struction to the entrance of the hotel. The parking structure is not attached to the hotel building. I had to wheel my suitcase through slushy wet snow to get to the entrance. It was obvious that there had not been any attempt to clear the snow.

Lastly, I got stuck in the parking structure elevator on my departure. Used the call button to contact the hotel but they obviously couldn't hear me. It took it about 3 minutes to finally get to the floor I needed where the doors finally opened.

Had to spend the night in Milwaukee and used Hotwire and the Ambassador was the choice. First of all what others have said is true, the neighborhood is not the best but not as bad as some describe IMO. Safe and secure parking and FREE! Beautiful hotel. The staff could not have been more helpful. My room was clean and larger than I expected for an older remodeled hotel. You are just a few miles away from the downtown eateries and bars. They offer a complementary shuttle that will take you where you want to go and pick you up when you are ready to return to the hotel. I will stay there again -- you should too.

The bar was good and the coffee shop serves Starbucks!

The Ambassador has more charm and character than any other Milwaukee hotel, and the price cannot be beat. Plus, there is ample free parking, making it the best value hotel (at this level) in the city. My husband and I love to stay at the Ambassador when enjoying a "weekend in the city." The art deco lobby and lounge are fabulous! The hotel is a gem. The rooms are spacious and the beds are very comfortable. The old-style black and white tile in the bathroom is neat.

The reason I only gave the Ambassador 4-stars is because there were lots of little hairs on the floor behind the door in the bathroom, and the toilet paper stand was covered with a thick layer of dust. Also, the lobby on our floor needed to be vaccuumed terribly. Finally, a few of the letters on the great neon "Ambassador" sign on the top of the hotel were burnt out. I sure hope that the owners are not purposely neglecting maintenance on this wonderful hotel.

Despite these few issues, we will definitely stay at the Ambassador again, and we tell all our family and friends that it's the best place to stay in the city!

I grew up in Milwaukee and spent a lot of time downtown when I was going to college. I remember the Ambassador Hotel's reputation back then and must say that they did fantastic with the renovations and improvements that were made. You feel like you stepped back into time when you walk into the lobby. The hotel itself is beautiful and the location is very convenient.

Overall, the staff was great, the bar, room we stayed in, and restaurant were all very nice.

I'd stay there again when doing a weekend getaway in Milwaukee.