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“Excellent!!” 5 of 5 stars
Review of Ambassador Hotel

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Ambassador Hotel
4.0 of 5 Hotel   |   2308 W Wisconsin Avenue, Milwaukee, WI 53233   |  
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Ranked #17 of 52 hotels in Milwaukee
Delaware, Ohio
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
“Excellent!!”
5 of 5 stars Reviewed July 7, 2012 via mobile

Very clean. Excellent customer service. Complimentary shuttles to just about anywhere in the city! The staff were very friendly and more than helpful. The room was HUGE, and couldn't have been more comfortable!

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Ambassador Hotel, responded to this review, July 10, 2012
Thank you for your post. We are happy you had a great time at the Ambassador. Our staff takes great pride in providing each and every guest with exceptional personalized service. Our Guest Experience Manager looks forward to assisting you with your future travel plans to Milwaukee and the Ambassador Hotel.
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587 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
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English first
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 29, 2012

We've stayed at the ambassador several times. We like to go to concerts in Milwaukee. They have shuttles to downtown/summerfest. The renovation is great...keeps with the original old fashioned style of the very old building. Very good service. Everything you need. Comfortable beds. Clean. Nice bar and coffe shop on site. Plenty of secure free parking. Be prepared the neighborhood is a little rough. Haven't tried the restaurant.

  • Stayed June 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann Arbor, Michigan
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 25, 2012

We stayed here the weekend of June 22 - 24 for the Rock n Sole Run. Part of the motivation to stay here was the fact that the hotel had free parking (which many downtown hotels did not for the same price) and they had a free shuttle to areas downtown. The room we stayed in was large and beautiful. The bed was very comfortable and we were given plenty of extra towels when we asked. Only used the shuttle once, but they were very punctual. Did not eat at the restaurant, and the cafe attached was a little too expensive for our taste - we actually ate at the Broken Yolk down the street which was awesome and well-priced.

As a group of friends, we would definitely stay here again.

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Ambassador Hotel, responded to this review, July 10, 2012
Thank you for your business. We hope you had a great run during the Rock N Sole Run. Thank you for sharing your experience of our hotel. We are glad the complimentary parking and downtown shuttle service was a value to you. We look forward to having you back again real soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
newyork
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 12, 2012

we were greeted by very friendly staff. they go out of their way to help you. van service available free of charge to various point of attraction. Xavior was always very accomodating. check-in, check-out very quick. In general people in milwaukee rae very friendly and hospitable.

Room Tip: take higher floor rooms
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  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Ambassador Hotel, responded to this review, July 10, 2012
We are happy you enjoyed your experience at the Ambassador and Milwaukee! Thank you for the positive feedback regarding our staff and for mentioning the complimentary shuttle service we provide to our guests. The complimentary parking and shuttle service are very popular amenities. We look forward to your return when your travels bring you back to Milwaukee!
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Arlington, Virginia
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 11, 2012

The room was huge and very comfortable and we slept well. The front desk staff was great and the restaurant better than average. However, there were two of us in the room the whole weekend and we were only given one robe and one water glass, even after they cleaned the room. The bed wasn't made properly - it was obvious that they just pulled up the covers and straightened them out - the bottom sheet wasn't even tucked in. There were dirty glasses outside of many rooms all day one day. Vanity kits and washcloths were not replaced. There was also a very strange smell in the lobby - didn't affect us upstairs, but just made us wonder if they were having trouble with the sewage system in the lobby.

The hotel itself was beautiful and the staff very friendly - overall, if you don't care about the small stuff, a very nice stay, but just OK in the service dept.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 9, 2012

On June 6-7. I was visiting from the Chicago area, travelling with a friend who attended the Bead show at the convention center. The hotel is spectacular--and affordable! We love art deco and the building was so beautifully restored. Our room was gorgeous and clean,the amenities were perfect, the beds were incredibly comfortable, the staff friendly and professional, the restaurant was great and the free parking was very much appreciated. I spent lots of time walking (my step counter logged 22 miles in two days :>) and enjoying Milwaukee, a city that I find beautiful and fascinating. I also visited a friend who I hadn't seen in 40 years. These fun activities were really enhanced by having such a lovely and pleasant place to stay. I plan to return soon with my husband and we will definitely stay at the Ambassador.

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waunakee, Wisconsin
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 28, 2012

We made use of the complimentary shuttle service and it was so convenient and the drivers were all so knowledgeable and friendly. What a great relief to park our car - for FREE - at the hotel and be done with the driving!

Our room was spacious and neat and clean and more than welcoming. A teen daughter who wanted to pop a bag of microwave popcorn was invited down to use the front desk microwave - both nights! When the toilet was stopped up, housekeeping was on the spot within 10 minutes to fix the problem.

While using the business center on Saturday evening, I had the opportunity to listen to Supervisor Ashley assist a disgruntled spa customer. Throughout the entire exchange, she was friendly, patient and conciliatory. She should be commended for her customer service skills and caring demeanor. In fact, everyone we interacted with during our Ambassador stay was helpful and eager to please.

Lastly, the Sunday Brunch at the Envoy? Zowie, what fun our entire family had exploring and enjoying the small plates! Mollie, your Floor Leader, was so friendly and personable and helpful. We absolutely loved her! Whenever we are in Milwaukee, we would definitely consider joining you for Sunday Brunch again!

Bottom line: Great deal. Great location. Very accomodating staff.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Ambassador Hotel

Address: 2308 W Wisconsin Avenue, Milwaukee, WI 53233
Phone Number:
Location: United States > Wisconsin > Milwaukee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Milwaukee
#4 Luxury Hotel in Milwaukee
#10 Business Hotel in Milwaukee
#13 Family Hotel in Milwaukee
#14 Romantic Hotel in Milwaukee
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ambassador Hotel 4*
Official Description (provided by the hotel):
Warm hospitality and exceptional service are a tradition at the Ambassador Hotel. The beautifully restored Ambassador Hotel preserves the original Art Deco style which has made it a Milwaukee landmark and we’ve added all of the luxuries you have come to expect from a modern hotel. Marble floors, elegant bronze elevator doors and Art Deco detailing are the backdrop for the sumptuous bedding, modern amenities, and our top-rated onsite restaurant and lounge. ... more   less 
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Also Known As:
Ambassador Hotel Milwaukee

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