Had the opportunity to stay at the Ambassador on a snowy New Year's Day and really had a great experience. Our room was spacious, spotless and comfortable. Everyone we encountered went out of their way to meet any requests or questions we had. At check-in we were informed that a courtesy shuttle was available to take us where we wished to go, and our room request was honored. Our shuttle driver took us straight to the nearby Potowatami Casino and came back to get us when we called. We then visited the Envoy lounge on the property and had a very engaging and professional bartender who was terrific. We ordered some appetizers and an order of butternut squash ravioli in pesto which was really outstanding. A quiet night and a good night's rest were all we needed to want to come back again, which we will.