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“Excellent visit!” 5 of 5 stars
Review of Ambassador Hotel

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Ambassador Hotel
4.0 of 5 Hotel   |   2308 W Wisconsin Avenue, Milwaukee, WI 53233   |  
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Ranked #13 of 52 hotels in Milwaukee
bloomington, Indiana, USA
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Excellent visit!”
5 of 5 stars Reviewed May 16, 2011

We stayed at the Ambassador Hotel for one night and I was really impressed. The art deco feel is great and we stayed in the double queen room which was huge (around 460 square feet). We generally stay at the Marriott Courtyard Downtown which has comparable rates, however, this hotel was close to Miller Park and we had planned to catch a Brewer's Game. The room was enormous and with the pull out queen sofa my brother, father and I all slept comfortably in our own beds. I was very impressed with the linens and comfort of the beds. I would definitely recommend.

  • Stayed May 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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685 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
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  • German first
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English first
Denver, Colorado
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed May 15, 2011

We checked into the Ambassador with high hopes. We travel extensively and usually stay at B&B's, boutique inns and generally away from the chains. The lobby was as promised, art deco period and very attractive. That's where it came off the rails. The desk clerk was unkempt and was a prediction of what I'd find in the room. The room (708) was disgusting. The first thing I noticed was a worn couch with stains on the cushions. The carpet was stained in several places and was badly in need of shampooing. There were a couple of light bulbs burned out. The air return for the AC/Heat unit looks like it had never been cleaned. The toilet paper roll on the stand was just about empty and thankfully they'd stocked a spare. This room wasn't worth even 1/2 the $190 + rate we paid.

Room Tip: Stay elsewhere.
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  • Stayed May 2011, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Montrose, Michigan
1 review
5 of 5 stars Reviewed May 9, 2011

My friend and I had to make an emergency trip to Milwaukee due to a family member being hospitalized there. We ran into some trouble with our car being towed. Being from out of state we had no idea what to do. Wes, the bartender, went above and beyond to help us not only find the car but to make arrangements to get to the tow yard and pick it up. This gentleman deserves a raise and a big thank you from the management. He went out of his way to help out of town guests in need. Thank you so much, Wes!
The hotel is very clean, quiet and reasonable in price. On top of that it is also a very beautiful place to stay,. All the staff was very friendly and helpful. I would recommend this hotel as a wonderful place to stay.

  • Stayed May 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Toronto, Canada
1 review
5 of 5 stars Reviewed May 4, 2011

The hotel was a jewel. PERFECTLY preserved ART DECO decor and architectural details imparted the feel of stepping into the set of a Dashiell Hammet novel. Staff was friendly without being gushy and the room was spotless.

Stayed May 2011, traveled on business
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Wisconsin
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed April 29, 2011

Our high school daughter went to a concert across the street and we needed a place to sit for a few hours. The bar was very friendly and inviting. The food was fantastic and the cost was far less than expected. We had a great time.

  • Stayed April 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Monterey
1 review
5 of 5 stars Reviewed April 27, 2011

I was very impressed with the look, the service, and the ambiance of the Ambassador in Milwaukee. It reminded me of a comittment to service and customers that hasn't been seen since the debacle of nouveau riche of the 80's to the present.

The deco decor still shines and makes a deep, artistic impression.

  • Stayed April 2011, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Madison, Wisconsin
1 review
4 of 5 stars Reviewed April 25, 2011

The hotel was beautiful and the rooms were great, we really enjoyed that aspect of our stay. We ended up departing on Easter Sunday and were given breakfast vouchers as part of our package. We went to redeem the vouchers on Sunday morning and the hostess was appauled that we would think we didn't need a reservation - um hello we are guests at this hotel using the vouchers you gave us! Turns out they have a champagne brunch on Easter where locals come in. The hostess was not happy we were there and seated the three of us at a two person table in the back corner by the wait staff. I was disgusted at the way we were treated and won't go back to this hotel for that very reason. Every guest should be treated with respect, that is just the basic expectation, especially when you stay at an upper class hotel.

  • Stayed April 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AHAdministration, Manager at Ambassador Hotel, responded to this review, April 26, 2011
We sincerely regret the experience that this guest encountered. We have responded to their complaint via email, as they contacted us directly prior to posting this review. We have a strict policy to ensure that all guests are pleased with their experience in our restaurant, Envoy. Easter morning was staffed by two managers, thus ensuring that manager contact was made to all guests. Unfortunately, this guest did not let us know of any problems at the time of service. We hope that the concessions we have offered to the guest will reult in their satisfaction. Again, we sincerely regret that this guest was not pleased with their service.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ambassador Hotel

Address: 2308 W Wisconsin Avenue, Milwaukee, WI 53233
Phone Number:
Location: United States > Wisconsin > Milwaukee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Luxury Hotel in Milwaukee
#3 Spa Hotel in Milwaukee
#8 Business Hotel in Milwaukee
#11 Family Hotel in Milwaukee
#16 Romantic Hotel in Milwaukee
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ambassador Hotel 4*
Official Description (provided by the hotel):
Warm hospitality and exceptional service are a tradition at the Ambassador Hotel. The beautifully restored Ambassador Hotel preserves the original Art Deco style which has made it a Milwaukee landmark and we’ve added all of the luxuries you have come to expect from a modern hotel. Marble floors, elegant bronze elevator doors and Art Deco detailing are the backdrop for the sumptuous bedding, modern amenities, and our top-rated onsite restaurant and lounge. ... more   less 
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Also Known As:
Ambassador Hotel Milwaukee

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