We Celebrated our Anniversary at this Hotel. Based on the reviews we thought it would be a great place to stay. At check-in the staff was friendly and accommodating. Only negative not enough staff on hand to handle the guest checking in. Our room was very clean. We generally request fresh sheets and we remake the bed ourselves in fear of the sheets not being changed from the previous guest. We were very please to find the Bedding was totally fresh and clean. House keeping staff was very friendly and accommodating as well. The room was very nice.
The negative side is: we could hear the person in the next room snoring, which made it difficult to get to sleep. We could hear talking through the wall as well. The walls are definitely not sound proof. The pool area needed some attention. There were no clean towels available. Another couple was nice enough to share theirs with us. The Whirlpool was Boiling Hot. We opt out of going in the Whirlpool obviously.(Very Disappointed). The Swimming Pool was Nice.
Checking Out was terrible. There were three people behind the counter and only ONE person waiting on the guest waiting in line. Neither one of the other staff offered their services or explain why they weren't assisting. The restaurant in the hotel was very good and the staff was very friendly.