Stayed here for a family weekend (weekend after Christmas). Hotel was nice...building used to be the old Marshall Fields I believe. Hotel was clean but oh my gosh was it warm. The thermostat turned down did not help. I am not sure what they can even do about this but plan wardrobe accordingly. One complaint is housekeeping did not show up until after 4 which was really inconvenient. Location was good...some downtown shopping. Walked to restaurants and bars. Staff was very nice including breakfast staff. I enjoyed my stay and was a good value for the price we paid.