We chose this hotel online, not really knowing much about downtown Milwaukee. What a pleasant surprise; we really liked it and will definitely return. Housed in a former department store (first, Gimbel's, then Marshall Field's before it became a Residence Inn in 2001), it's an architectural gem. Love the high ceilings, spacious windows and bright light. We needed a 2br, 2ba room, and what we got was extremely spacious and on a corner overlooking the Riverside/Pabst Theater. Tall ceilings and windows, lots of light. We were in town fir a concert at the Riverside, and although the concert venue promotes another hotel chain, this hotel is truly the closest. It's also very close to important business sites and within walking distance to Milwaukee's Public Market. Comfortable breakfast room, too, and friendly Midwest hospitality. Our only negative observations: sheets and pillowcases smelled to strongly of bleach (not pleasant) and worn armchairs in sitting area make you think that it's renovation time. But we'll definitely stay here again!