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“Updated,new,Nice Pool area” 4 of 5 stars
Review of Holiday Inn Milwaukee Airport

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Holiday Inn Milwaukee Airport
3.0 of 5 Hotel   |   545 West Layton Avenue, Milwaukee, WI 53207   |  
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Ranked #41 of 53 Hotels in Milwaukee
milwaukee
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Updated,new,Nice Pool area”
4 of 5 stars Reviewed August 4, 2012

Nice location. everything is updated and new.
had a suite which proved to be a great value.
bed comfortable,all linens are upgraded.
clean big bathroom.
great pool area with a whirlpool
only negative is the amont of chlorine and chemicals which caused are eyes to be irritated
would come back in a heartbeat

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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112 reviews from our community

Traveler rating
    27
    37
    23
    17
    8
See reviews for
26
27
10
27
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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  • German first
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English first
Albuquerque, New Mexico
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed August 3, 2012

I booked this hotel to be near the airport for a very early flight. My AMEX reservation system and contract guarantee the room with my credit card (and they will charge me the full amount if I do not show up). I am also a gold Priority Club Member. After a long drive I arrived at the hotel only to be informed that they had "overbooked" and had a room for me at a Holiday Inn Express (see above about the 'contract'). Even though they had my contact information I received no phone call. The desk person told me the Holiday Inn Express was "a few minutes away." It was 30 minutes away. I asked that I be called by the owner. At this point, no phone call. I ended up never getting to sleep at all and find this completely unacceptable. Am I getting any compensation for my time due to the default of the contract with this hotel? I highly doubt it. I find it disappointing that IHG allows this owner to maintain one of their franchise.

Room Tip: Stay somewhere else.
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  • Stayed July 2012, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Milwaukee Airport, responded to this review, August 18, 2012
Dear Sean D,

Thank you for being a Priority Club Member and for taking the time to relay your comments regarding our property during your recent stay. We are deeply sorry we fell below your expectations. Your comments are very troubling and will certainly be looked into. We’d like to obtain some additional details regarding your experience, so we have sent you a private message.

We look forward to hearing back from you soon.

Sincerely,

Janice A.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 8, 2012

This hotel is very convenient for my family. My mom lives in a senior center near by. We stayed on July 3rd and were pleased with everything. Restaurant, staff, pool....it was all good. I highly recommend it.

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed July 7, 2012

Okay, so a hotel right by the airport should have be thing going for it, it's close by the airport so their shuttle service should be great! And yes, this hotel's shuttle service was pretty good. The van itself was a lil rugged and beat up, but it got me there and they picked me up from the airport at midnight. Thumbs up there. The room was v clean and the king size room was great. Biggest disappointment was the curtains didn't close and the solitary street light shone straight into my room - v annoying. Breakfast was good, not hearty, but you get what you pay for. And given that, I paid a good tip for the great service from the dining staff - excellent and friendly.

  • Stayed July 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 7, 2012

I live only a mile away from this property. I was "forced" to stay here because my AC went out, it was 104 degrees outside & no repair person could come for days. I had to find a nice affordable place that would allow me to bring my well behaved 45 lb dog with me. The staff were friendly and professional, the room was clean, cool, quiet, nicely decorated and well appointed The bed was super comfy too. They also have a nice swimming pool & a good bar/restaurant. I may just take some more micro-mini vacations here. :)

  • Stayed July 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mediapolis, IA
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed July 2, 2012

Stayed two nights in this hotel. The property was beautiful. Very clean rooms and hallways. Nice pool and restaraunt/lounge. Convenient location. Friendly staff. Large free parking lots.

Room Tip: Avoid rooms 216 & 214. Located directly above the exhaust vent for the pool water heater. When...
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  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richland Center, wi
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 22, 2012

The hotel is nice, the rooms are nice, the location is close to every thing I needed. The food was good. But the very best part of staying at this hotel is the staff. They are excellant, they respond to any request, they are helpful and they always smile. Stayed there two weeks for work and just really enjoyed everything about this place......

Room Tip: I did not use a spa if there was one, and breakfast was in the restaurant.......can't make the d...
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  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Milwaukee Airport

Address: 545 West Layton Avenue, Milwaukee, WI 53207
Phone Number:
Location: United States > Wisconsin > Milwaukee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #41 of 53 Hotels in Milwaukee
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Milwaukee Airport 3*
Number of rooms: 130
Official Description (provided by the hotel):
The Holiday Inn Hotel & Suites Milwaukee Airport is the finest full-service hotel in the Milwaukee airport area. Located just one mile from Milwaukee's General Mitchell International Airport, the Holiday Inn Hotel & Suites Milwaukee Airport offers unparalleled convenience & service for all travelers. With such great amenities as 24 Hour complimentary airport shuttle service, you'll see why you need to Look Again. The Holiday Inn Hotel & Suites Milwaukee Airport is easily accessible from Layton Avenue to I-94 East and West, the I-894 Bypass, and Hwy. 38 (Howell Ave.), all within 3 minutes of the hotel. Travelers will not only find our airport location convenient, but The Holiday Inn Hotel & Suites Milwaukee Airportis also only 7 miles from downtown Milwaukee. This area provides great entertainment such as Miller Brewery Tours, Milwaukee Bucks NBA Basketball, the Bradley Center, the Milwaukee Art Museum, Harley Davidson museum, Henry Maier Festival Park, Potawatomi Bingo & Casino, and the Marcus Center for the Performing Arts for starters. The Holiday Inn Hotel & Suites Milwaukee Airport is ideally situated to numerous corporations and business offices in the Milwaukee area. These include Rockwell Automation, Harley Davidson, General Mills, Bucyrus, Krones, Patrick Cudahy Inc., Rexnord, USBC, Signature Flight Support, Midwest Airlines Corporate HQ, and Johnson Controls to name a few. ... more   less 
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Also Known As:
Holiday Inn Milwaukee Airport Hotel Milwaukee
Milwaukee Holiday Inn

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