I booked this hotel to be near the airport for a very early flight. My AMEX reservation system and contract guarantee the room with my credit card (and they will charge me the full amount if I do not show up). I am also a gold Priority Club Member. After a long drive I arrived at the hotel only to be informed that they had "overbooked" and had a room for me at a Holiday Inn Express (see above about the 'contract'). Even though they had my contact information I received no phone call. The desk person told me the Holiday Inn Express was "a few minutes away." It was 30 minutes away. I asked that I be called by the owner. At this point, no phone call. I ended up never getting to sleep at all and find this completely unacceptable. Am I getting any compensation for my time due to the default of the contract with this hotel? I highly doubt it. I find it disappointing that IHG allows this owner to maintain one of their franchise.
- Also Known As:
- Holiday Inn Milwaukee Airport Hotel Milwaukee
- Holiday Inn Milwaukee Airport Hotel
- Holiday Inn Milwaukee
- Milwaukee Holiday Inn
- Official Description (provided by the hotel):
- The Holiday Inn Hotel & Suites Milwaukee Airport is the finest full-service hotel in the Milwaukee airport area. Located just one mile from Milwaukee's General Mitchell International Airport, the Holiday Inn Hotel & Suites Milwaukee Airport offers unparalleled convenience & service for all travelers. With such great amenities as 24 Hour complimentary airport shuttle service, you'll see why you need to Look Again. The Holiday Inn Hotel & Suites Milwaukee Airport is easily accessible from Layton Avenue to I-94 East and West, the I-894 Bypass, and Hwy. 38 (Howell Ave.), all within 3 minutes of the hotel. Travelers will not only find our airport location convenient, but The Holiday Inn Hotel & Suites Milwaukee Airportis also only 7 miles from downtown Milwaukee. This area provides great entertainment such as Miller Brewery Tours, Milwaukee Bucks NBA Basketball, the Bradley Center, the Milwaukee Art Museum, Harley Davidson museum, Henry Maier Festival Park, Potawatomi Bingo & Casino, and the Marcus Center for the Performing Arts for starters. The Holiday Inn Hotel & Suites Milwaukee Airport is ideally situated to numerous corporations and business offices in the Milwaukee area. These include Rockwell Automation, Harley Davidson, General Mills, Bucyrus, Krones, Patrick Cudahy Inc., Rexnord, USBC, Signature Flight Support, Midwest Airlines Corporate HQ, and Johnson Controls to name a few. ... more less
- Reservation Options:
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