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“Nice Hotel” 5 of 5 stars
Review of Hilton Garden Inn Milwaukee Airport

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Hilton Garden Inn Milwaukee Airport
3.0 of 5 Hotel   |   5890 S Howell Ave, Milwaukee, WI 53207   |  
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Ranked #1 of 53 Hotels in Milwaukee
Certificate of Excellence 2014
GreenLeadersSilver level
Saint Charles, Missouri
Top Contributor
81 reviews 81 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
42 helpful votes 42 helpful votes
“Nice Hotel”
5 of 5 stars Reviewed August 3, 2014

We stayed at the Hilton Garden Inn at the Milwaukee Airport for two nights to relax before traveling to the Wisconsin Dells. We had planned to go into Milwaukee to the Milwaukee Discovery World and dine at the International Exports: Safe House and never made it! The hotel is modest in appearances and doesn't offer lunch on weekends, but we never left! We swam in the pool, watched planes takeoff and land, and dined on room service! Not what I had planned, but certainly relaxing and very enjoyable. The staff was accommodating and friendly. We had a great time and will return to this hotel when we are in the area!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIMilwaukeeAirport, Manager at Hilton Garden Inn Milwaukee Airport, responded to this review, August 5, 2014
Dear Robi520,

I am so glad you were able to stay and relax with us on your way to the Wisconsin Dells. We all really appreciate your kind review and that you were able to enjoy all of the great amenities the hotel has to offer. Unfortunately our onsite restaurant The Garden Grill and Bar is closed for lunch on the weekends, but does offer some great options during the week! Hopefully you will get to try our fantastic lunch menu the next time you visit us. Thank you so much, and we look forward to having you back again soon!

Kindest Regards,
Amanda Darga
Sales Coordinator
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584 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
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English first
Verona, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 1, 2014

Great service, great front desk staff, friendly maintenance staff, great property amenities, outside fireplace with sitting area. Great ambiance! Great restaurant and bar! Great location close to the airport and Ferry service.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIMilwaukeeAirport, Manager at Hilton Garden Inn Milwaukee Airport, responded to this review, August 5, 2014
Dear Greg H,

We really appreciate you taking the time to share your feedback, and leave us this fantastic review! The entire staff is very happy that we were able to provide you with a GREAT experience in every way possible and that you were able to enjoy the special ambiance of our outdoor fire pit. Again thank you so much and we look forward to seeing you again soon!

Kindest Regards,
Amanda Darga
Sales Coordinator
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Baltimore, Maryland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 31, 2014

Loved everything about my stay here except for the dinner at the restaurant. The hotel is clean and inviting, the staff are helpful and courteous and the price is great. Only negative was a meal I ordered at the "restaurant". Once you see it and eat there you will realize they have a small/limited kitchen and are not really able to cook all the food traditionally so instead they just microwave. Pizza turns out good but more elaborate dishes (I got a pasta primavera with chicken on top) don't fare as well. Not a huge deal I guess, just stick to the simple stuff on the menu and you will be ok. Also, the pool is too small to swim laps, would be ok for families with very young kids.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIMilwaukeeAirport, Manager at Hilton Garden Inn Milwaukee Airport, responded to this review, August 4, 2014
Dear Kristi L. ,

Thanks so much for taking the time to write and share your experience while staying at our property. We love to hear comments such as "super clean" and "super friendly" because that is exactly what we aim for.
I am sorry to hear your visit to our on site restaurant was not quite as positive. I can assure you that whether it is pizza or pasta primavera, we want EVERY dish that comes out of our kitchen to be one of the best you've ever had. We are very glad you took the time to share your feedback. Our Executive Chef will be reaching out to you directly to discuss your experience and once again, thank you for taking the time to let us know how we are doing.

We hope to see you again very soon.

Regards,

Janine Osborne
Sales Manager
(D) 414-837-2425
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Los Angeles, California
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 29, 2014

All the amenities of Hilton. Wonder what happened to the nice soaking bath tubs of the bygone era? The best is their shuttle rides to the airport and to the airport Amtrak station, which we took for our next stop, Chicago. It was nice to have microwave oven, fridge in room. But robes for the next trip would be much appreciated. The staff was responsive and eager and they did not mind I borrowed a plate from the restaurant.

Room Tip: It was Saturday nights and asked for a quiet room. They put us on 3rd. Floor away from the elevator...
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIMilwaukeeAirport, Manager at Hilton Garden Inn Milwaukee Airport, responded to this review, July 31, 2014
Dear kbiscuitt,

On behalf of the entire HGI Team, I have to say we loved the title of your review. We are dedicated to be YOUR #1 choice hotel when your travels bring you our way. I am glad the complimentary shuttle to/from the airport worked well for you and that the microwaves and fridges in all of our guest rooms were a convenience for you as well. We appreciate your suggestion regarding robes in our guest rooms and I will be sure to share this with my management team. Thank you for your loyalty and taking the time to tell us how we are doing!

We hope to see you again very soon.

Regards,

Janine Osborne
Sales Manager
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Boulder, Colorado
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 28, 2014

The staff were kind and friendly and went out of their way to do things for us. They had a beautiful hotel, nice and clean! The food was great and you couldn't ask for anything more!
Highly recommended!

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIMilwaukeeAirport, Manager at Hilton Garden Inn Milwaukee Airport, responded to this review, July 31, 2014
Dear Chris_the_traveler23,

WOW! Thank you so much for your kind review of our team and property. Our ultimate goal is for each and every guest to leave 100% satisfied and we really appreciate the great feedback. I will share your comments with our entire team and we look forward to seeing you again very soon.

Warm Regards,

Janine Osborne
Sales Manager
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Mission Viejo, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 28, 2014

I liked the location, close to the airport (without airport noise)and central to the surrounding areas. The hotel has a great fitness room with several types of machines and the internet in the room was very fast. A review wouldn't be complete if I didn't mention the comfort adjustable beds in Hilton hotels. Overall a great option for the business traveler for one or two nights.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIMilwaukeeAirport, Manager at Hilton Garden Inn Milwaukee Airport, responded to this review, July 31, 2014
Dear Andrew H.,

Thanks for taking the time to share your kind review of our property! Our hotel soundproofing is by far one of our most popular hotel features and I am glad you were able to enjoy the other amenities of the property as well. In addition, we are thrilled to hear you enjoyed the Garden Sleep System adjustable bed and we understand how important a good night's rest is to our travelers. We truly value your business and hope to be your 1st choice when traveling to Milwaukee.

Warm Regards,

Janine Osborne
Sales Manager
414-837-2425
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Calumet City, Illinois
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 27, 2014

We found the hotel to be what we expected from a Garden Inn the desk staff was excellent And we got the connecting rooms we requested the rooms very nice and clean..the pillows were too soft and they could not get our breakfast orders right for the two days we stayed we would stay there again.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIMilwaukeeAirport, Manager at Hilton Garden Inn Milwaukee Airport, responded to this review, July 28, 2014
Dear Thomas R.,

Thank you for your kind review of our property and staff during your recent stay with us. We really appreciate the specific feedback with regards to the comfort of your pillows and the errors that occurred with your breakfast order. We sincerely apologize for the inconvenience and I will share your comments with the appropriate manager immediately. We thank you for your business and hope to see you again when your travels bring you our way.

Kind Regards,

Janine Osborne
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Milwaukee Airport

Address: 5890 S Howell Ave, Milwaukee, WI 53207
Phone Number:
Location: United States > Wisconsin > Milwaukee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Milwaukee
#1 Green Hotel in Milwaukee
#2 Business Hotel in Milwaukee
#3 Family Hotel in Milwaukee
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Milwaukee Airport 3*
Number of rooms: 143
Official Description (provided by the hotel):
Plan your next stay at the Hilton Garden Inn Milwaukee Airport located right off I-94 and within a short distance from General Mitchell International Airport. We are only 8 miles from downtown Milwaukee, where you'll find plenty of restaurants and entertainment for your business or leisure stay. Guest rooms include free internet/WiFi and the Garden Sleep System. Relax in our pool or whirlpool or use our fitness facility. ... more   less 
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Also Known As:
Hilton Garden Inn Milwaukee Airport Hotel Milwaukee

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