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“Highly recommended” 5 of 5 stars
Review of Hilton Garden Inn Milwaukee Airport

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Hilton Garden Inn Milwaukee Airport
3.0 of 5 Hotel   |   5890 S Howell Ave, Milwaukee, WI 53207   |  
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Ranked #2 of 52 hotels in Milwaukee
GreenLeadersBronze level
Medford, Oregon
1 review
“Highly recommended”
5 of 5 stars Reviewed October 11, 2013 via mobile

What a great find. Travel to Milwaukee for a family visit. Could not have been treated nicer. I am disabled and use a wheelchair, staff made sure my visit was great. They even went out of their way to get me a shower chair that worked for me. Plenty of smiles and a genuine sense that people enjoyed working there. A good sign. The room, food, and outdoor patio were all great! Will stay again.

Stayed September 2013, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIMilwaukeeAirport, Guest Services at Hilton Garden Inn Milwaukee Airport, responded to this review, October 12, 2013
Dear Craig P,
Thank you for choosing our hotel for your stay in Milwaukee! Our whole team appreciates your comments & are thrilled you enjoyed your visit. Thanks for staying with us- we would love to see you again the next time you're in Milwaukee!
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379 people have reviewed this hotel

Traveler rating
    299
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See reviews for
105
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Chicago, United States
1 review
3 of 5 stars Reviewed October 8, 2013

Stayed at Hilton Garden Inn-Milwaukee airport in the past. This last time was pretty poor. The service was not there. The amenities were not in the room. No toiletries, bottled water, coffee, etc. Its as if the Hotel was making some drastic financial cuts and the burden was on the person staying their. I have stayed at this hotel in the past for business and a weekend getaway in Milwaukee. Unfortunately due to my experience this time around I will not stay at this hotel again.

  • Stayed September 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIMilwaukeeAirport, Manager at Hilton Garden Inn Milwaukee Airport, responded to this review, October 11, 2013
Thank you for choosing to be our guest on your recent visit to our hotel. Please accept our sincere apologies for the shortcomings you experienced at our hotel regarding the lack for certain amenities. Your experience is not typical of our hotel and not how we strive to have our guests feel.

Your business is very important to us and I sincerely hope that you give us another opportunity and consider returning again. In the meantime, if I can be of any assistance, please feel free to contact me. We are always listening to our guests!


Sara Remlinger
Assistant General Manager
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des moines, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 8, 2013

traveled to Milwaukee to spend time with relatives. Hotel conveniently located in proximity to airport and very easy to find. Hotel restaurant was closed for lunch on Saturday, but many restaurants minutes away. Would definitely stay again!

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIMilwaukeeAirport, Manager at Hilton Garden Inn Milwaukee Airport, responded to this review, October 11, 2013
Thank you for your recent review. We are glad to know that your experience exceeded your expectations and we look forward to your return visit soon.
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Mazomanie, United States
1 review
5 of 5 stars Reviewed October 8, 2013

The first night of my stay I needed to be taken to a nearby ER. The Hilton Garden Inn staff responded beyond expectation, was professional and caring. I will always stay at this hotel whenever I am in the Milwaukee area.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIMilwaukeeAirport, Front Office Manager at Hilton Garden Inn Milwaukee Airport, responded to this review, October 11, 2013
Thank you for your recent review. Our staff was honored to assist you during your recent stay, we hope you are feeling better and we look forward to your return visit soon. The Management of HGI Milwaukee Airport
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Milwwaukee, United States
1 review
5 of 5 stars Reviewed October 4, 2013

We stayed for our one year anniversary celebration. The front desk person was very friendly and accomodating. The hotel was very neat and clean. The whirpool suite we had was beautiful and very clean!!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIMilwaukeeAirport, Guest Services at Hilton Garden Inn Milwaukee Airport, responded to this review, October 12, 2013
Dear Jaime W,
Congratulations on your 1st Anniversary! We're glad you chose to stay with us & that you enjoyed our whirlpool suite. Thank you for your comments & high rating of our hotel. We hope to see you both again soon!
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New York City, New York
1 review
5 of 5 stars Reviewed October 1, 2013

We stayed for one night and were treated to excellent customer service. Tiffany and Amanda checked us in and offered us an upgrade for my husbands birthday. The staff was very accommodating and Jennifer extended our checkout time twice to enable us to get out a little later.
Thanks so much. We would definitely recommend to all!

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIMilwaukeeAirport, Guest Services at Hilton Garden Inn Milwaukee Airport, responded to this review, October 12, 2013
Dear barry98930,
Thank you for choosing our hotel & for taking the time to review your stay! It's great we were able to offer an upgrade & later checkout to make your birthday visit more special. We appreciate your comments & hope to see you two again the next time you're in Milwaukee!
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Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 27, 2013 via mobile

I stayed at the Garden Inn for two nights and was pleasantly surprised by the cleanliness and service. The hotel is very close to the airport less than 5 minutes away and was very convenient for my needs. The hotel staff was very friendly, gave very good restaurant recommendations in the neighborhood. This is property itself is brand new and has modern decor. I enjoyed my stay.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIMilwaukeeAirport, Guest Services at Hilton Garden Inn Milwaukee Airport, responded to this review, October 12, 2013
Dear SunNY10018,
We're so happy to have exceeded your expectations during your stay & that our hotel was convenient and comfortable for your time in Milwaukee! Our whole team appreciates your comments & would love to see you again soon!
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Additional Information about Hilton Garden Inn Milwaukee Airport

Also Known As:
Hilton Garden Inn Milwaukee Airport Hotel
Hilton Garden Inn Milwaukee Airport Hotel Milwaukee
Address: 5890 S Howell Ave, Milwaukee, WI 53207
Phone Number:
Location: United States > Wisconsin > Milwaukee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Milwaukee
#2 Family Hotel in Milwaukee
#2 Business Hotel in Milwaukee
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Milwaukee Airport 3*
Official Description (provided by the hotel):
Plan your next stay at the Hilton Garden Inn Milwaukee Airport located right off I-94 and within a short distance from General Mitchell International Airport. We are only 8 miles from downtown Milwaukee, where you'll find plenty of restaurants and entertainment for your business or leisure stay. Guest rooms include free internet/WiFi and the Garden Sleep System. Relax in our pool or whirlpool or use our fitness facility. ... more   less 
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