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Hilton Garden Inn Milwaukee Airport: Traveler Reviews

3.0 of 5
5890 S Howell Ave, Milwaukee, WI 53207
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Hilton Garden Inn Milwaukee Airport
Ranked #4 of 51 hotels in Milwaukee
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219 reviews from our community

    Trip type
Traveler rating
    171
    36
    5
    5
    2
Date Rating
1 review
“Excellent!”
5 of 5 stars Reviewed January 10, 2013 via mobile

Great place to stay. Very friendly staff, extremely attentive. Will definitely come back! I wish the lobby bar was open just a little bit later. The breakfast buffet was delicious. The beds were very firm. I didn't experience any noise from the airport, which was very nice.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Meb6g7 about Hilton Garden Inn Milwaukee Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIMilwaukeeAirport, Guest Services at Hilton Garden Inn Milwaukee Airport, responded to this review
January 12, 2013
Dear Meb6g7,
Thanks for choosing our hotel! I'm glad you enjoyed your time with us and that your visit was a quiet one. It's great to hear our friendly team took good care of you during your stay, though I apologize our bar was not open later. Thank you for sharing your comments with the TripAdvisor community and for your high rating of our hotel. We hope to see you again soon!
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Senior Contributor
34 reviews 34 reviews
19 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
“Service and Sleep with a free Shuttle”
4 of 5 stars Reviewed January 9, 2013

I chose this location as my flight was arriving late in the evening and there is a free shuttle from the airport. Plan to call ahead to have the shuttle aware of your arrival time or plan to wait. It is only a very short distance to this HGI. I always book the bed and breakfast package and upon check-in, the girl gave me a breakfast ticket and a token for a free drink which was very nice....but what was REALLY nice was the response when I asked about a taxi for the next morning. She contacted a car service for me and after 3 grueling days of business travel...it was so nice to have one less detail to handle, so kudos to the front desk at this Hilton Garden Inn. The same driver picked me up that afternoon and drove me back to the airport. He avoided the interstate traffic delays and I was happy.

Room was fine and it was nice to have a microwave in the room along with the coffee maker & bottled water. I did use room service for a sandwich, they were prompt and the food was standard turkey club. Free wifi and neutragena bath products, works great for business travel if you like good service, sound sleep, no airport noise and decent breakfast to stretch the per diem. Not a single negative issue with this hotel and I doubled my miles with the Hilton Honors program right after this stay.

Room Tip: I usually choose a room away from the elevators to avoid potential noise issues.
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask crewsgirl about Hilton Garden Inn Milwaukee Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIMilwaukeeAirport, Guest Services at Hilton Garden Inn Milwaukee Airport, responded to this review
January 12, 2013
Dear crewsgirl,
Thank you for staying with us and for sharing your experience with other travelers! I'm sure our future guests will find your comments as helpful as we have. I'm glad you enjoyed your visit and were able to relax after your travels.

I apologize for any delay in shuttle service- in the evenings our shuttle runs on demand, so we encourage our guests to call us as soon as they exit the baggage claim area to ensure a quick trip from the airport.

Thank you for your comments about what made your stay memorable and comfortable- it's feedback like yours that helps us continually improve our hotel and service. We appreciate that you took the time to share a review of your visit & hope to see you again the next time you're in the area!
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Delavan, Wisconsin, United States
1 review
“New Years Day stay”
5 of 5 stars Reviewed January 9, 2013

the hospitality was second to none. we were treated with great care and respect. The staff was very gracious and friendly. thank you for making our stay so enjoyable and making the new year start off great!

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask 322Chris about Hilton Garden Inn Milwaukee Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIMilwaukeeAirport, Guest Services at Hilton Garden Inn Milwaukee Airport, responded to this review
January 12, 2013
Dear 322Chris,
Thank you for selecting our hotel to start off the New Year! I'm glad to hear you & your friends enjoyed your visit. Thank you for your comments about our staff and for taking the time to share your thoughts with other travelers. We hope to see you all again soon!
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Northwoods, WI
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
24 helpful votes 24 helpful votes
“Great place to stay.”
5 of 5 stars Reviewed December 29, 2012

I stayed at this hotel over the Christmas holiday while visiting Milwaukee. We were very pleased with the room. The beds were really comfortable and the choice of pillows was a real plus. Everything was immaculately clean.

Check-in and out was a breeze and the staff was very friendly. We didn't spend much time in the public areas of the hotel, but they were beautifully decorated.

We will definitely stay here again on our next weekend visit.

Room Tip: I would choose a room on the top floor next time to eliminate footsteps above my head.
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by WI_Trips for Milwaukee
Ask WI_Trips about Hilton Garden Inn Milwaukee Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIMilwaukeeAirport, Guest Services at Hilton Garden Inn Milwaukee Airport, responded to this review
December 30, 2012
Dear WI_Trips,
Thank you for choosing to stay with us! We hope you enjoyed your visit with family over the holidays & are glad you had a comfortable stay at our hotel. For your next visit we'd be happy to ensure your family has a quiet room on our top floor.

Thanks again for staying with us and for sharing your feedback with other travelers. We look forward to seeing you again in the new year!
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Wisconsin
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“A concerning decline in quality?”
3 of 5 stars Reviewed December 22, 2012 via mobile

I've stayed and his hotel many times and recommended it to colleagues. However, on my last visit I was surprised with a couple of disappointments and one annoyance. I didn't have my bottled water in room (gold status perk) minor, but when I searched the floor for an item I had dropped, I noted that areas around the base of the beds had apparently never been vacuumed. The most concerning was the 6:00am wake-up call that I received, but did not request. I feel worse for the person who did not get their wake-up call. Of course I'll stay here again. It is a nice hotel overall, but I'm thinking a wake-up call to hotel management is needed.

  • Stayed December 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Marbella123 about Hilton Garden Inn Milwaukee Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIMilwaukeeAirport, Assistant General Manager at Hilton Garden Inn Milwaukee Airport, responded to this review
December 27, 2012
Hi Marbella123!
Happy holidays and thank you for sharing your feedback on TripAdvisor. I appreciate your loyalty to our hotel and look forward to having you stay here again! I do apologize about the waters were not in the room prior to your arrival, but hopefully the delivery to your room shortly after check in helped correct that oversight. We take great pride in our hotel and have earned 4 consecutive outstandings from our quality assurance inspection from Hilton, our most recent being an 99.79% for overall cleanliness of the hotel. I definitely understand why you were distubred by the dust that we missed, rest assure this will not happen again. Lastly, I apolgize about the wake up call to your room; a previous extended stay guest had checked out early - unfortunately our wake up call system is not designed to know if a guest checks out early, only to commit to a requested wake up call. I know what that may have been like for you receiving the un-wanted wake up call, please accept our apology. Our entire team wishes you a happy and healthy New Year's and hope you come back to visit soon.

-Michael Glover, Assistant General Manager
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Additional Information about Hilton Garden Inn Milwaukee Airport

Also Known As:
Hilton Garden Inn Milwaukee Airport Hotel Milwaukee
Hilton Garden Inn Milwaukee Airport Hotel
Address: 5890 S Howell Ave, Milwaukee, WI 53207
Phone Number:
Region: United States > Wisconsin > Milwaukee
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotels in Milwaukee
#4 Family Hotels in Milwaukee
#5 Best Value Hotels in Milwaukee
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Welcome to the Hilton Garden Inn, the closest Hilton hotel to the airport. We offer the following complimentary amenities: *Local shuttle*Wireless internet access throughout the hotel*24 hour business center*24 hour fitness center*In-room hospitality center with microwave and refrigerator*Pool and whirlpoolBe sure to visit our on-site restaurant, The Great American Grill serving breakfast, lunch & dinner daily. Banquet and meeting space available for your next event. ... more   less 
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