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“Great place to stay.” 5 of 5 stars
Review of Hilton Garden Inn Milwaukee Airport

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Hilton Garden Inn Milwaukee Airport
3.0 of 5 Hotel   |   5890 S Howell Ave, Milwaukee, WI 53207   |  
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Ranked #1 of 53 Hotels in Milwaukee
Certificate of Excellence
GreenLeadersSilver level
Northwoods, WI
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
26 helpful votes 26 helpful votes
“Great place to stay.”
5 of 5 stars Reviewed December 29, 2012

I stayed at this hotel over the Christmas holiday while visiting Milwaukee. We were very pleased with the room. The beds were really comfortable and the choice of pillows was a real plus. Everything was immaculately clean.

Check-in and out was a breeze and the staff was very friendly. We didn't spend much time in the public areas of the hotel, but they were beautifully decorated.

We will definitely stay here again on our next weekend visit.

Room Tip: I would choose a room on the top floor next time to eliminate footsteps above my head.
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIMilwaukeeAirport, Guest Services at Hilton Garden Inn Milwaukee Airport, responded to this review, December 30, 2012
Dear WI_Trips,
Thank you for choosing to stay with us! We hope you enjoyed your visit with family over the holidays & are glad you had a comfortable stay at our hotel. For your next visit we'd be happy to ensure your family has a quiet room on our top floor.

Thanks again for staying with us and for sharing your feedback with other travelers. We look forward to seeing you again in the new year!
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592 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • English first
  • German first
  • Japanese first
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English first
Wisconsin
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 22, 2012 via mobile

I've stayed and his hotel many times and recommended it to colleagues. However, on my last visit I was surprised with a couple of disappointments and one annoyance. I didn't have my bottled water in room (gold status perk) minor, but when I searched the floor for an item I had dropped, I noted that areas around the base of the beds had apparently never been vacuumed. The most concerning was the 6:00am wake-up call that I received, but did not request. I feel worse for the person who did not get their wake-up call. Of course I'll stay here again. It is a nice hotel overall, but I'm thinking a wake-up call to hotel management is needed.

  • Stayed December 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIMilwaukeeAirport, Assistant General Manager at Hilton Garden Inn Milwaukee Airport, responded to this review, December 27, 2012
Hi Marbella123!
Happy holidays and thank you for sharing your feedback on TripAdvisor. I appreciate your loyalty to our hotel and look forward to having you stay here again! I do apologize about the waters were not in the room prior to your arrival, but hopefully the delivery to your room shortly after check in helped correct that oversight. We take great pride in our hotel and have earned 4 consecutive outstandings from our quality assurance inspection from Hilton, our most recent being an 99.79% for overall cleanliness of the hotel. I definitely understand why you were distubred by the dust that we missed, rest assure this will not happen again. Lastly, I apolgize about the wake up call to your room; a previous extended stay guest had checked out early - unfortunately our wake up call system is not designed to know if a guest checks out early, only to commit to a requested wake up call. I know what that may have been like for you receiving the un-wanted wake up call, please accept our apology. Our entire team wishes you a happy and healthy New Year's and hope you come back to visit soon.

-Michael Glover, Assistant General Manager
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Madison, Wisconsin
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 21, 2012

Beautifully decorated and comfortable hotel. Friendly, knowledgeable staff.
Rooms had great beds and very clean.
The Great American Grill inside the hotel was a welcome sight. We were tired when we arrived and didn't want to go hunting for a restaurant. In fact, the choices were good---so we ate there both nights. The outdoor fireplace pit was striking.

Room Tip: All rooms are non-smoking
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIMilwaukeeAirport, Guest Services at Hilton Garden Inn Milwaukee Airport, responded to this review, December 22, 2012
Dear Connie M,
Thank you for staying with us and for sharing your thoughts about your visit. I'm so glad you enjoyed your time at our hotel & were able to get some rest after traveling. Thanks for your comments about our restaurant- I hope you had a chance to try our mac & cheese! Be sure to come back when it's warmer so you can relax by our firepit. Thank you again for your comments. We appreciate your feedback & hope to see you again soon!
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Oldbury, United Kingdom
Top Contributor
81 reviews 81 reviews
29 hotel reviews
Reviews in 37 cities Reviews in 37 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed December 9, 2012

I stayed here with my wife and mother during a trip around Wisconsin. We were visiting Milwaukee but wanted a hotel a little cheaper than the ones in and around downtown.

The rooms are spacious and clean and the hotel has good amenities and public areas. The staff were friendly and efficient. We ate in the restaurant in the evening which we found to be very good value as the portions were huge and the prices not too outrageous (for a British point of view, at least). In the morning we found the breakfast to be excellent with plenty of choice of hot and cold items.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIMilwaukeeAirport, Guest Services at Hilton Garden Inn Milwaukee Airport, responded to this review, December 14, 2012
Dear stu_uk,
Thank you for choosing our hotel and for sharing your thoughts on your visit! I'm glad to hear our hotel was a comfortable stop during you Wisconsin travels. Thanks for your feedback about our restaurant, as well as our rooms & staff. We hope you all had a safe trip home & that you'll visit us again the next time you're in Milwaukee!
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London
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 6, 2012

Came in late from Seattle - straightforward hotel: offers "what it says on the tin"

Large room - clean amenities - American Breakfast - space to work & to roam - Fast Internet :-)

It's not a "homely" hotel, but it's much less impersonal than a basic "room box"; whils not being as pricey as a Marriot"

In short - it's a Hilton Garden Inn!

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIMilwaukeeAirport, Guest Services at Hilton Garden Inn Milwaukee Airport, responded to this review, December 7, 2012
Dear AlainWanderings,
Thank you for staying with us and for reviewing your visit! We do our best to provide amenities that help our guests feel comfortable & at home while traveling, so I'm glad you were able to rest & get some work done during your stay. Thanks again for taking the time to share your thoughts- we appreciate your feedback & hope to see you again!
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Tucson, Arizona
Top Contributor
99 reviews 99 reviews
36 hotel reviews
Reviews in 26 cities Reviews in 26 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed December 4, 2012

We stayed here for one night during a "holiday" trip to Wisconsin. The hotel is a typical "new build" Hilton Garden Inn, with nice amenities and very clean. The staff really makes this hotel. Everyone we met could not have been nicer. After working half a day and then flying for several hours, this was very much appreciated. Despite being right next to the airport, and on a very busy street, it was quiet. Pick-up service from the airport was quick and efficient. Overall it was a very nice one-night stay. I would probably stay here again, but would look a little closer at the price. I have never paid this much to stay at a Garden Inn and usually pay less to stay at a full-service Hilton.

Room Tip: If you want a more quiet location, ask for a south-facing room.
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIMilwaukeeAirport, Guest Services at Hilton Garden Inn Milwaukee Airport, responded to this review, December 6, 2012
Dear Wtlftdoc,
Thank you for sharing your thoughts with the TripAdvisor community! We appreciate your feedback & are sure other travelers will find your review helpful. It's great to hear that our staff took good care of you during your stay & that your family enjoyed a quiet night! We would be happy to accommodate a south facing request for your next visit.

Regarding the room rate, please be sure to inquire about our AAA rates or allow us to check if we have a corporate rate set up with your company. If you're traveling on a weekend we sometimes offer specials on Friday & Saturday nights, and we also have an advanced purchase rate available on our website with discounts on prepaid bookings.

Thank you again for choosing our hotel- we hope to see you & your family again soon!
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Ohio
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 2, 2012

We stayed at this property for a weekend trip to Milwaukee. The accomodations were very nice and the staff treated us extremely well. Breakfast was very good and cooked to order food mixed with buffet offerings was quick and good. We will stay here again when we visit Milwaukee.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIMilwaukeeAirport, Guest Services at Hilton Garden Inn Milwaukee Airport, responded to this review, December 6, 2012
Dear Suitcase_traveler,
Thank you for choosing our hotel for your weekend in Milwaukee! I'm glad to hear your family enjoyed your time with us. We appreciate your comments & rating of our hotel, and can't wait to see you all again!
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Additional Information about Hilton Garden Inn Milwaukee Airport

Address: 5890 S Howell Ave, Milwaukee, WI 53207
Phone Number:
Location: United States > Wisconsin > Milwaukee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Milwaukee
#1 Green Hotel in Milwaukee
#2 Business Hotel in Milwaukee
#3 Family Hotel in Milwaukee
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Milwaukee Airport 3*
Number of rooms: 143
Official Description (provided by the hotel):
Plan your next stay at the Hilton Garden Inn Milwaukee Airport located right off I-94 and within a short distance from General Mitchell International Airport. We are only 8 miles from downtown Milwaukee, where you'll find plenty of restaurants and entertainment for your business or leisure stay. Guest rooms include free internet/WiFi and the Garden Sleep System. Relax in our pool or whirlpool or use our fitness facility. ... more   less 
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Also Known As:
Hilton Garden Inn Milwaukee Airport Hotel Milwaukee

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