At first glance, the Aloft looks charming and chic. The few pluses that I'll give it: it's stylish, the fruit-infused water in the lobby is tasty, and its location is convenient. Now for the minuses:
1) It's dirty. My carpet was stained with something that looked like blood or coffee.
2) They have a "go green" option in terms of housekeeping. This doesn't mean that they clean your room but don't provide the linens like it does in some hotels; it means they don't clean it at all. In exchange, you get a voucher worth $500 or 500 Star Points. I did this on my first day, and I was surprised that they didn't even replenish my coffee or my washcloths, so I had to ask at the front desk. The second day, I decided NOT to go green, but housekeeping never came, much to my dismay, and when I requested to have coffee pouches sent up for morning, they never arrived. The morning of my check-out I went downstairs and the free coffee for breakfast was gone with no more to be brewed, and I waited more than 20 minutes for the coffee packets to brew in my room and still never got them. At least the folks at the desk let me make a free Americano with the fancy machine, and they let me have my breakfast for free to compensate for the fact that I didn't get my room cleaning the previous day (nor did I receive the second voucher).
3) It's NOISY. They're doing construction on a nearby bridge, which can begin as early as 7 am. Aside from this, I could hear people in other rooms walking about, opening and closing their blinds, and doing other things. It was very difficult to sleep.
4) The entryways and lobby were messy too.
So, in short, this hotel is dirty and with poor service. Fortunately I didn't have to pay for my room (it was covered by a work trip), but if I come back to Milwaukee, I will stay elsewhere.
- Official Description (provided by the hotel):
- Aloft Milwaukee Downtown is a modern boutique-style hotel near the business district, Bradley Center arena, Milwaukee River, Marcus Center for the Performing Arts, and is 15 minutes from MKE Airport ... more less
- Reservation Options:
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- Also Known As:
- Aloft Milwaukee Downtown Hotel Milwaukee