Got a fabulous rate via Orbitz.com. Reviews all around seemed quite satisfied, so I felt that I was booking with confidence, especially considering the amazing price.
We stayed for two nights over a busy weekend all over Milwaukee/Madison; we really hadn't spent much time at the hotel. This being said...
- They didn't have a "DO NOT DISTURB" sign. Because of this, I figured that they made the rooms up everyday if you weren't there to decline service personally. That apparently was not correct though because...
- Our room was never made up. We left early after our first night, returned very briefly around 1pm to find our room was exactly as we had left it. We departed and then came back around 6pm... nothing. In fact, I never saw a cleaning cart or staff person in the building.
- Staff wasn't rude to us, but they definitely weren't the friendliest or most accommodating of hotel staff that I've ever encountered. Once I had to wait at the desk for a few minutes while a staffer asked the owner/manager to borrow some money. I was a bit turned off by the blatant unprofessionalism.
- Smallish parking lot.
- Generally sloppy appearance. Lots of random rooms and doors with doors ajar for no apparent reason.
+ We LOVED the room on the top floor. High ceilings with giant windows, large flat screen TV mounted to the wall, new and perfectly functioning heat/AC unit, comfy bed. Room itself was very clean, bathroom included.
+ Awesome bathrooms!!! Small, but the showerhead is fabulous and the water pressure perfect. Gorgeous sink, too. Not much counter space, however.
+ Decent selection at continental breakfast (though we ended up going out for breakfast both mornings). The breakfast area leaves something to be desired, though. It also serves as the "bar" on certain nights. It looks like a cross between a student union and an ikea outlet store.
+ PARKING IS FREE. Great location - right on the outskirts of downtown. Super easy to get to, easy freeway access, not a busy or crowded area with very minimal traffic.
Overall, I guess we got what we paid for... I've never stayed in a hotel that doesn't service the rooms thought...
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.