This was a wonderful surprise. Pulling up it was questionable. The outside could use some upkeep but inside the décor is beautiful and appears to be new. I loved the duvet in our room. The staff, however, is what truly won us over. Billy was the manager on duty when we arrived. He was extremely friendly and professional. He also was incredibly helpful in providing directions to the establishments we were in Milwaukee to see. Later that evening our group met in the lobby for adult beverages and Stacie was on duty. Again, she was friendly, professional and very nice. Both of these employees represent the Hampton Inn in the best way. The breakfast was great the next morning too. This is a stay again type of place. A great value for the money.