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“Outstanding Customer Service!” 5 of 5 stars
Review of Hampton Inn Milwaukee Airport

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Hampton Inn Milwaukee Airport
2.5 of 5 Hotel   |   1200 W College Ave, Milwaukee, WI 53221   |  
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Ranked #3 of 53 Hotels in Milwaukee
Certificate of Excellence 2014
Mason, Ohio
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
“Outstanding Customer Service!”
5 of 5 stars Reviewed July 26, 2012

On Friday, July 20, 2012, our group (21 senior citizens plus tour director & motor coach driver) arrived at the Hampton Inn-Milwaukee airport after a long day of sightseeing. We were greeted by the Assistant Manager and staff members who welcomed us with a smile and fresh baked cookies. The rooms were clean and well appointed. Our luggage was delivered promptly to our rooms. The service was incredible. The next morning we enjoyed a nice breakfast (hot & cold items) in a clean, pleasant area off the lobby. The lady in charge of food service was welcoming and provided a box of fresh baked cookies with candy for the trip home to Ohio. Typically, motor coach tours do not use hotel properties near airports. However, this Hampton Inn was so impressive that I would not hesitate to again book guests into rooms at this location. One final note: I left my sweater there. When I called to see if I could make arrangements to have it mailed back to me at my expense, the Assistant Manager, Sara, assured me that it would be no problem to send it. I received it within the week -- now that is true service!

  • Stayed July 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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498 reviews from our community

Traveler rating
    369
    101
    19
    8
    1
See reviews for
169
103
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125
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Forest Park, Illinois
1 review
5 of 5 stars Reviewed July 23, 2012

Thank you Linda and Carol for making our stay joyfull.
And thanks you Catleen for correcting my bill.The motel is very clean and spotless including the pool, we had an enjoyable swim.
We are looking forward for our next stay.

  • Stayed July 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, Minnesota
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 23, 2012

This hotel offers great service. The entire staff was friendly and helpful. They went out of their way to make sure we were comfortable and well taken care of. Our room was clean and pleasant. The entire facility was in excellent condition. I highly recommend the Hampton Inn Milwaukee Airport for business or pleasure travel.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ACHUE, Manager at Hampton Inn Milwaukee Airport, responded to this review, August 14, 2012
Thank you for your recent review of our Hampton Inn Milwaukee Airport hotel. It is truly a honor to host our area travelers and we hope your travels bring you back to us soon. Hampton Inn has a moto that "We love having you here!" and this hotel lives that every day! Safe Travels to you! Sara Remlinger / Assistant General Manager
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Milwaukee, Wisconsin
1 review
5 of 5 stars Reviewed July 21, 2012

I enjoyed the whole experience. The service was outstanding, comfortable rooms, and staff with inviting and friendly. All staff were professional, especially Linda B.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ACHUE, Manager at Hampton Inn Milwaukee Airport, responded to this review, August 14, 2012
Thank you for your recent review of our Hampton Inn Hotel. Connecting with each of our guests is such a honor, I appreciate you sharing the experience you had with us recently too.
Linda in breakfast is a 2 time Spirit of Pride winner within Hampton, she models the true hospitality experience everyday she is here. Please come back and visit us again soon. Thanks again! Sara R.
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Atlanta, Georgia
1 review
5 of 5 stars Reviewed July 21, 2012

Friendly, efficient staff provided an exceptional stay. Excellent facility, especially the breakfast area.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ACHUE, Manager at Hampton Inn Milwaukee Airport, responded to this review, August 14, 2012
Thank you for your recent review of our Hampton Inn hotel at the Milwaukee Airport. We appreciate the time you took to share the valuable feedback with our guests and future guests alike. I'm happy to know you will choose our hotel again. Sincerely, Sara Remlinger
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Milwaukee, WI
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 17, 2012

My wife and I searched all around to find the best block of rooms for our wedding guests and really lucked out with the Hampton Inn Airport. The manager, David Noel, went way above and beyond to make us and our guests happy. First, we got a tour of the rooms which look like new and he gave us a great price on the block of rooms. Then he helped us create a webpage so it would be easy for our guests to make reservations. He also comped us two free nights, first to check out the rooms ahead of time, and then for the wedding itself. A couple of weeks before the wedding he called us to go over the reservations and asked if we needed them to hand anything out to the guests like maps or gift bags. Then, because we requested two shuttles and they only had one, they hired a limo bus to pick up the wedding party from reception. When we arrived, the staff congratulated us and had a bottle of champagne waiting for us in the room.

The rooms were big, very clean and very comfortable. They also have a very good full breakfast, not just muffins and fruit. We didn't try the swimming pool, but it looks great. My guests actually made a point to mention to me how much they liked the hotel and how accommodating the manager was to them. If you are planning a wedding or other event on the south side of Milwaukee, this is the place to go.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ACHUE, Manager at Hampton Inn Milwaukee Airport, responded to this review, August 14, 2012
Thank you so much for your recent review after your wedding day experience. What a great releif to know that you and your family and friends are taken care of so well during your most important day! We were honored to provide the special touches that made your stay with us "over the top". Our General Manager, David Noel truly leads by example here and you couldn't have had a better group contact to make your stay so fantastic. We hope you celebrate many anniversaries ahead right here at our hotel and until then- Safe Travels! Sara Remlinger/Assistant General Manager
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ORLAND PARK
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 10, 2012

I decided on this hotel based on the other reviews and they were correct. This is a very nice hotel, especially for the money. It was clean and modern. Everything was perfect. The workout room was very nice and everything worked. The hot tub and pool were clean. The breakfast was good and the breakfast room was very nice, clean and modern as well. The beds & bedding were quite comfortable too.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ACHUE, Manager at Hampton Inn Milwaukee Airport, responded to this review, August 14, 2012
Thank you for your recent review of our Hampton Inn Milwaukee Airport location. Indeed, we are honored to have so many great reviews online. It helps our guests make the best choice when traveling to Milwaukee and I appreciate your time in sharing the positive feedback as well. We hope your travels bring you back to us soon! Thanks again, Sara Remlinger / Assistant General Manager
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Additional Information about Hampton Inn Milwaukee Airport

Address: 1200 W College Ave, Milwaukee, WI 53221
Phone Number:
Location: United States > Wisconsin > Milwaukee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Milwaukee
#4 Romantic Hotel in Milwaukee
#4 Business Hotel in Milwaukee
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Milwaukee Airport 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
At Hampton, you'll always find clean, fresh, comfortable rooms, along with cost and time saving services and amenities. You'll always enjoy our complimentary hot breakfast and don't forget that we provide complimentary shuttle service for our guests to and from Milwaukee's International Airport. Our guestrooms have free wireless internet and 32" LCD TV's with high definition channels. Fitness center, lobby area and guestrooms were all completely remodeled in the spring of 2011. We love having you here!!!! ... more   less 
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Also Known As:
Hampton Inn Milwaukee Airport Hotel Milwaukee
Milwaukee Hampton Inn

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