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“Great hotel... close to airport. bar/lounge. served food...” 5 of 5 stars
Review of Ramada Plaza Milwaukee Airport Hotel and Conference Center

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Ramada Plaza Milwaukee Airport Hotel and Conference Center
2.5 of 5 Hotel   |   6331 South 13th Street, Milwaukee, WI 53221 (Formerly The Plaza Hotel)   |  
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Ranked #41 of 53 Hotels in Milwaukee
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393 reviews from our community

Traveler rating
    73
    84
    77
    66
    93
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 21, 2014 via mobile

Worst experience ever. We used the park/stay/fly. Chose this place because they had a complimentary breakfast starting at 6:00a.m. (We have a family of 5) ... Come to find out breakfast actually started at 6:30 a.m..(the time we had to leave)..& it was not complimentary.. The staff did nothing to accommodate the false advertising. The walls are paper thin-we could hear EVERYTHING in the next room --alarm,wake-up call, bathroom usage...yuck! To top it all off ??? Our TRUCK GOT BROKEN INTO the day we left!!! Came back after a week to a broken out window with shards of glass everywhere--child's carseat,etc. I had a friend call me to alert us to this .. as well as the credit card company .. a full day before the hotel was even aware of the break-in??? Absolutely no security at this hotel. We have yet to hear from any type of management on this matter..much less maybe a credit from our stay?? **the desk did say "sorry" .

Stayed January 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VCasper, General Manager at Ramada Plaza Milwaukee Airport Hotel and Conference Center, responded to this review, January 27, 2014
Elisa, I'm sorry to hear about your unfortunate experience at the hotel when you stayed. I wanted to let you know we did leave a few messages for you on your voicemail and have not heard back. But just like any parking lot in any city there are circumstances which is out of our control that happens. We do our best to protect your vehicle as we have security constantly checking along with the neighborhood association in the area that also has security going through the parking lots through out the night. We do have you sign a release form prior to you leaving stating we can not take responsibility for your vehicle that is left unattended.

I wanted to touch base on a few things and would be happy to speak to you when it's convenient for you. Please feel free to contact me.
Valerie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheboygan, Wisconsin
1 review
3 of 5 stars Reviewed January 19, 2014

I have to say my stay was nice we went and had a couple drinks at the hotel bar ordered some lunch bartender was awsome but as the night came they they had a fuction going on till midnight but after it was done the late night 2am was pretty loud we stayed on the 2nd floor and 2 rooms were having parties and I called down to the front desk to complain about the rooms an the gentleman said he will send up security, not long after that I heard the security guard who I later found out was our 5am morning driver he was telling them that this is there first and only warning it pretty much got quiet good thing got a couple hours of sleep. but overall it was a nice place easy commute to the airport.

Room Tip: if your hot while you sleep the outter rooms the best.
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  • Stayed January 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VCasper, General Manager at Ramada Plaza Milwaukee Airport Hotel and Conference Center, responded to this review, January 21, 2014
Good Morning Suzy O
Thank you for staying with us at the Ramada. We greatly appreciate the comments and glad you enjoyed the bar/restaurant. I'm sorry you were inconvenienced by the noise. We do and tried our best to control the noise and function after it was over. I'm glad security was able to help out with controlling the noise. If you do have the need to return to Milwaukee please look us up again. We would love to have you back and to show you a more pleasant night sleep.

Valerie
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Peachtree City, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed January 14, 2014

Terry was the waitress in the hotel's restaurant. I was in a rush one morning and she was very pleasant and accommodating. And to end the one of the best moments of my stay... I left my check book on the dining table and she rushed out to the lobby to catch me to return it.

Great job Terry!

  • Stayed January 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VCasper, General Manager at Ramada Plaza Milwaukee Airport Hotel and Conference Center, responded to this review, January 17, 2014
Deborah! I'm so happy that Terry was able to help you! She really is an asset to the Ramada Plaza Milwaukee Airport Hotel! I'll pass along the kind words to her! Hope to see you again at the hotel in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Plaza Milwaukee Airport Hotel and Conference Center

Address: 6331 South 13th Street, Milwaukee, WI 53221 (Formerly The Plaza Hotel)
Phone Number:
Location: United States > Wisconsin > Milwaukee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #41 of 53 Hotels in Milwaukee
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ramada Plaza Milwaukee Airport Hotel and Conference Center 2.5*
Number of rooms: 163
Official Description (provided by the hotel):
Located in close proximity to the Milwaukee General Mitchell International Airport, the Ramada Milwaukee Hotel & Conference Center is perfect for your next stay in the Milwaukee area. Offering 163 rooms with 4 suites. Stop in and grab a bite to eat at Buck & Brew Restaurant or have a drink at the lounge. The Atrium offers wonderful space for a wedding, party, or meeting. Let our staff give you a warm welcome and make you feel like you're home away from home. ... more   less 
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Also Known As:
Ramada Conference Center Milwaukee Hotel Milwaukee

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