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“Good room at a good price” 4 of 5 stars
Review of Holiday Inn Milwaukee Riverfront

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Holiday Inn Milwaukee Riverfront
3.5 of 5 Hotel   |   4700 N Port Washington Road, Milwaukee, WI 53212 (Formerly Milwaukee River Inn)   |  
Hotel amenities
Ranked #25 of 53 Hotels in Milwaukee
Monroe, United States
1 review
“Good room at a good price”
4 of 5 stars Reviewed May 16, 2014

Even though the hotel is older, it is well kept and clean. The day we were there it was raining and the view to the river would have been nice in better weather. I'd stay there again and will when I'm back in the area.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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432 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Rome, Wisconsin, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 15, 2014

This Hotel is very clean and the staff is pleasant. The Breakfast buffet in the restaurant was very good with a vast majority of choices. The patio was nice but a little cold to be sitting out just yet as it is spring in Wisconsin.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael D, Manager at Holiday Inn Milwaukee Riverfront, responded to this review, June 13, 2014
Thank you for your comments, as we agree with you on all levels!

We are proud of our signature restaurant, The Anchorage, proud of our staff members and their diligence towards cleanliness and customer service.....and, yes disappointed that the spring was so cold that our Patio was chilly most of the season!

That means you will have to come and visit us again.....this time in the summer!

-- Michael Dietrich
Director of Sales & Marketing
Milwaukee River Inn & The Anchorage
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Milwaukee, United States
1 review
3 of 5 stars Reviewed May 14, 2014

Service was good I know they are very busy and sometimes the detials get missed. Mothers day brunch I almost lost my meal. My last sip of juice revealed a chocolate cover bottom glass. My water on the table had a bug floating in it. My sister had to send her juice back she had a floating bug with wings flapping. Overall good service until the last drop. Gross! Gross! Gross!

  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael D, Manager at Holiday Inn Milwaukee Riverfront, responded to this review, June 13, 2014
Thanks for your comments, as even critical ones are taken to heart!

We appreciate the positive comments about the service on a very busy Mother’s ay Brunch here at The Anchorage! The entire staff worked very hard that day accommodating many pleased attendees.

But yes....getting a dirty glass placed on the table is not acceptable regardless of the customer volume that day. And we do apologize for the extras from "Mother Nature", as guests did leave our entrance and patio doors open more than usual.

With the 40th anniversary of The Anchorage this year, we do invite you to appreciate our services and dining ambiance on more of s standard day!

-- Michael Dietrich
Director of Sales & Marketing
Milwaukee River Inn & The Anchorage
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Woodbury, Minnesota
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 13, 2014

I visit this hotel quite often. The service is always exceptional. Vance will great you at the door with a huge smile and he will assure your stay starts off right with some great coffee. Kathy manages the front counter crew and she is exceptional, as is her team. It is always a pleasure to stay here.
The rooms are clean and quiet and hotel security is awesome.

Room Tip: ask for a room that faces the river
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  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael D, Manager at Holiday Inn Milwaukee Riverfront, responded to this review, June 13, 2014
Thank you for your comments as well as for your continued patronage of our Hotel!

As we embark on an extensive renovation/reflagging project, we are building upon our strengths that you referenced...our high levels of personalized customer service and the levels of cleanliness throughout our facility!

Along with our noted restaurant, The Anchorage, we are very proud of these traits, and are glad that you appreciated these during your stay!

We look forward to continuing to welcome you here!

-- Michael Dietrich
Director of Sales & Marketing
Milwaukee River Inn & The Anchorage
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Fishers, Indiana
Senior Contributor
45 reviews 45 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 10, 2014

Decent hotel. Rooms were clean and front desk people were friendly. From a hotel standpoint there is really nothing to complain about. Everything you would expect from a Hilton. I would def. stay there again. The drive to downtown was not too bad. There is a nice outdoor/indoor shopping mall about 1.5 miles away. The neighborhood around the hotel seemed a bit shady but we didn't encounter any problems.

The restaurant in the hotel is a different story. This restaurant gets high reviews from other people but I am not sure why. Was greeted at the door by a friendly hostess for breakfast. She took me to a table and it was all downhill from there. Waited for what seemed a LONG time on a waiter/waitress and no one came. I flagged someone down and they got my server for me. I did the buffet and the food was typical for a hotel buffet, not great but not bad. Never got my drinks refilled and again had to find someone to help me. VERY poor service, but the kicker, The service for lunch the next day was a 1000 times worse. To make this quick, wasn't greeted in a timely manner. forgot to bring our drinks, only brought half our food and dropped off our check before we even got the rest of our food. Drink refills didn't happen. The bright point, the food was def. above average for a hotel restaurant.

Not sure I would eat in the hotel restaurant again.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael D, Manager at Holiday Inn Milwaukee Riverfront, responded to this review, June 12, 2014
Thank you for your comments and insights! All very much appreciated as we embark on a major renovation project for our unique Hotel and restaurant, The Anchorage!

Our hotel enjoys many positive features.....our location to both Downtown Milwaukee and to Glendale's attractions such as the Bayshore Town Center, our Interstate access, our pastoral setting along the Milwaukee River, a very dedicated staff, and our fantastic restaurant, The Anchorage. Sorry to read that you felt the service was off, as this certainly is not the norm, nor up to our standards.

We do wish to announce new ownership of the property, which is beginning the transition to become a magnificent IHG / Holiday Inn property! This will build upon our past successes while creating a great new environment.

A larger lobby with river views, an expanded ballroom, a refurbished restaurant with an expanded riverside patio, and totally remodel guestrooms will all be included in these next few months!

We hope that you have found a new home base for your Milwaukee visits as we make these improvements!

-- Michael Dietrich
Director of Sales & Marketing
Milwaukee River Inn & The Anchorage
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Chicago, IL
Top Contributor
68 reviews 68 reviews
31 hotel reviews
Reviews in 33 cities Reviews in 33 cities
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed May 8, 2014

I tried to check into the hotel a couple hours early. The lady at the front desk seemed genuinely upset that she had no rooms available for me. She explained that they were sold out the night before. I appreciated that she was so nice to me.

My room was on the river which was great. I always appreciate a view. The room was spotlessly clean and quite large. The hotel is not brand new, but seems to be fairly updated. I had a good night's sleep.

I had breakfast at the Anchorage restaurant attached to the hotel. The buffet was nice and again the restaurant overlooked the river. There was an outside patio. There were many business people staying at the hotel. I did not get a chance to see the pool.

I stay in this area often. This is my new favorite hotel. The price was the same as hotels in the area that are not as nice as this one.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael D, Manager at Holiday Inn Milwaukee Riverfront, responded to this review, June 12, 2014
Thank you so very much for your comments about our hotel, our staff, and our acclaimed restaurant, The Anchorage! All very appreciated!

We are very proud of these areas, and am glad to read that you appreciated them all during the course of your stay!

We have made a number of recent improvements to our property, and look towards making many more as our new owners rebrand our unique property to become a Holiday Inn property! These renovations will build upon these above-mentioned strengths and traits!

A larger lobby with river views, an expanded ballroom, a refurbished restaurant with an expanded patio, and totally remodel guestrooms will all be included in these next few months!

If we were your new favorite hotel before?
JUST WAIT!!!!

-- Michael Dietrich
Director of Sales & Marketing
Milwaukee River Inn & The Anchorage
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burlington, Iowa
1 review
5 of 5 stars Reviewed May 6, 2014

The Hotel was very accommodating . We will definitely stay there again .. Centrally located for our needs . The Restaurant Staff and Bar staff went above and beyond in service. Clean ... Very happy with our choice

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael D, General Manager at Holiday Inn Milwaukee Riverfront, responded to this review, May 15, 2014
Thanks for your comments after your first visit to our hotel and our restaurant, The Anchorage!

Based on your comments about our staff, their performance, our restaurant, and our cleanliness levels....all items we pride ourselves on.....we hope that it’s also not your last visit!

See you again!

-- Michael Dietrich
General Manager
Hilton Milwaukee River & The Anchorage
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Milwaukee Riverfront

Address: 4700 N Port Washington Road, Milwaukee, WI 53212 (Formerly Milwaukee River Inn)
Location: United States > Wisconsin > Milwaukee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotel in Milwaukee
#22 Romantic Hotel in Milwaukee
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Inn Milwaukee Riverfront 3.5*
Number of rooms: 160
Official Description (provided by the hotel):
Located along the banks of the Milwaukee River and just minutes from the heart of downtown, the Holiday Inn Milwaukee Riverfront is the latest addition to the Greater Milwaukee scene. Enjoy a luxury selection of spacious guestrooms including deluxe rooms featuring impressive river views. From plush pillow-top mattresses and luxurious linens to premium bath products, our hotel offers a modern twist to a relaxing and peaceful stay. Whether traveling on business or just for leisure, our hotel's accommodations and amenities will exceed your every expectation. When staying with us take advantage of complimentary Internet access, complimentary parking, and an extravagant dining experience. Explore all of Milwaukee's rich history and settle in at our hotel after a day on the town. With a variety of local businesses, corporations, shopping and nightlife, there's plenty to do when visiting the Milwaukee/Glendale area. Guests can take advantage of our hotel's free shuttle service to local attractions and shopping within a three mile radius. The hotel has been designed to not only give guests easy access to the city's entertainment, but also to provide a serene environment with unparalleled hospitality. ... more   less 
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Also Known As:
Hilton Milwaukee River Hotel Milwaukee
Hilton Hotel Milwaukee River
Milwaukee Hilton

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