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“Hilton Garden Milwaulkee” 4 of 5 stars
Review of Holiday Inn Milwaukee Riverfront

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Holiday Inn Milwaukee Riverfront
3.5 of 5 Hotel   |   4700 N Port Washington Road, Milwaukee, WI 53212 (Formerly Milwaukee River Inn)   |  
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Ranked #27 of 52 Hotels in Milwaukee
Baltimore, Maryland
2 reviews
“Hilton Garden Milwaulkee”
4 of 5 stars Reviewed September 9, 2013

Great hotel, very close to downtown Milwaukee. Hotel staff were awesome! Always someone asking us if we needed anything. Rooms were very clean, mattress was awesome. Would definitely stay their again when we return to the city.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael D, General Manager at Holiday Inn Milwaukee Riverfront, responded to this review, September 24, 2013
Glad to read that on a return trip to Milwaukee, our levels of customer service, cleanliness, and amenities earned the Hilton Milwaukee River a new, loyal customer!

We're very proud of these items, and look forward to seeing you here again!

-- Michael Dietrich
GM / Hilton Milwaukee River & The Anchorage
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483 reviews from our community

Traveler rating
    193
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    86
    39
    20
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Chicago, Illinois
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed September 8, 2013

Staff was friendly and helpful. The hallways seemed a little narrow and dark, but I think it was the paint color (dark mustard). Only one elevator near the front lobby, but discovered another elevator in the back by the pool. Speaking of the pool, it's a down a long hallway, far from the front, so I wouldn't feel safe back there by myself. We had a king room that overlooked the river. The river view is nothing spectacular - brown water and a lot of trees, so I'm not sure that I would pay extra just for the view. The room could use a little modernizing because the beige-colored walls make the room look a little drab and the chair was filthy. Did not even think of sitting or placing clothes on it. If the chair was cleaned it would be nice to have an ottoman too. The walls are pretty thin because we could easily hear conversations going on in the next room and in the hallway. The room had had a mini-refrigerator (which had a random hair in it) and counter space. The big plus of this hotel was the wonderful buffet breakfast in the Anchorage restaurant (yummy, fresh, plentiful). Another plus is the hotel's proximity to the huge Bayshore Town Center mall which is the hot spot for dining, shopping, walking, and entertainment because there is nothing else to do in the area. {Note: the mall is not walking distance to the hotel, but you can take the hotel shuttle.) Overall, it wasn't the worst hotel, but it could have been better. (I gave it higher than average marks for value because I had a discounted rate that included breakfast. May have rated it an average value if I had paid more.)

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael D, General Manager at Holiday Inn Milwaukee Riverfront, responded to this review, September 23, 2013
Thank you for your comments following your recent stay with us!

Our Hotel is very proud of the many options and features that we can present to our guests.....our location to the local attractions such as the Bayshore Town Center Mall, our levels of customer service from our staff, our signature restaurant, The Anchorage.....all to name a few.

We are also proud of the recent enhancement projects that we recently completed, such as new hallway carpeting and wallpaper, new flat-screen TVs, and new guestroom linens. Future projects are always in the works to maintain our Hotel's quality.

While the timing of these other projects is out of our immediate control, what is in our control is the cleanliness of our facility. You comments have been brought to the attention of our Housekeeping Department.

What we cannot control, though, is Mother Nature and the surrounding landscape. Many other guests enjoy the serenity of the river, its county park banks, and unique setting that it gives to our Hotel.

Please visit us again soon!

-- Michael Dietrich, GM
Hilton Milwaukee River & The Anchorage
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Baltimore
2 reviews
5 of 5 stars Reviewed September 6, 2013

Everything about this hotel was great. Staff were friendly and accommodating, particularly Mr. Dietrich and Jill Haan. He was always happy to share a few words and she really stepped up when hail and rain threatened our bikes on Friday night. The restaurant was pleasant and the food was wonderful. At breakfast, James was really attentive and did a great job serving us at our table even though we were doing the buffet. The rooms were especially comfortable and we loved having the river view. We would definitely return to this hotel the next time we visit Milwaukee and wouldn't hesitate to recommend it to our friends and family.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael D, General Manager at Holiday Inn Milwaukee Riverfront, responded to this review, September 20, 2013
Thank you for the glowing comments following your stay with us during Harley-Davidson's 110th celebration!

I am very proud to lead a staff that has brought nothing but positive accolades to both our Hotel and to our signature restaurant, The Anchorage! We all work very hard to provide the best possible hospitality and dining services in this unique setting.

We hope that we don't have to wait until the HD-115th Anniversary to welcome you back!

-- Michael Dietrich
General Manager
Hilton Milwaukee River & The Anchorage
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marysville, United States
2 reviews
3 of 5 stars Reviewed September 6, 2013

Really enjoyed the staff, from the front desk, to maid service. Everyone was very nice and helpful. Hotel location was good, even though we would have liked to have been closer to the Harley event. Need to add a continental breakfast for the price. Cleanliness good, however, need to update the bathrooms.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael D, General Manager at Holiday Inn Milwaukee Riverfront, responded to this review, September 18, 2013
Thank you for your comments, as they help us to continue to improve and be a hospitality leader for the area!

I'm glad that our staff and their levels of customer service and friendliness made for an enjoyable stay for the Harley-Davidson 110th!

Hope to see you again soon!

-- Michael Dietrich
General Manager
Hilton Milwaukee River & The Anchorage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Biscoe, United States
1 review
5 of 5 stars Reviewed September 5, 2013

I felt like everyone working at this Hilton was there just for me. It was the absolute best customer service I've received anywhere. The service, food and bar were outstanding. Access from major road was easy. We will come back.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael D, General Manager at Holiday Inn Milwaukee Riverfront, responded to this review, September 17, 2013
I am so glad to read that the combination of our location, our signature restaurant The Anchorage, and especially our levels of customer service during HD-110 all made for an enjoyable trip to the Milwaukee area!

See you back here soon...hopefully before the 115th!

-- Michael Dietrich, GM
Hilton Milwaukee River & The Anchorage
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Menasha WI
Level Contributor
7 reviews
5 of 5 stars Reviewed September 5, 2013

Great place to stay, easy to find, very fair pricing. The room was quiet, clean and comfortable bed. We ended up having one of our children join us at the last minute and the woman at the front desk was very gracious and comped us an additional free breakfast. As our son live in Milwaukee, we will return.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael D, General Manager at Holiday Inn Milwaukee Riverfront, responded to this review, September 13, 2013
Thanks for your comments, as we agree also that this is a great place to stay as well as to dine!

We are making continuous improvements to our levels of customer service, to our amenities, and to our stature as a premier and unique facility serving Milwaukee, Glendale, and the Northshore communities.

Hope to see you back soon!

-- Michael Dietrich
General Manager
Hilton Milwaukee River & The Anchorage
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Honeoye Falls, New York
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 3, 2013

Recently stayed there for high school reunion.
Great Staff, lovely room.
Nice view of the river. Some friends and I gathered riverside for drinks and appetizers before going out to dinner - almost stayed there, but we wanted to visit some old haunts. Wait staff is excellent.
morning brunch was bountiful and delicious.
Very relaxing.
Looking forward to staying there again.

Room Tip: Ask for a room on the river side.
See more room tips
  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael D, General Manager at Holiday Inn Milwaukee Riverfront, responded to this review, September 4, 2013
Thank you for your comments following your Class Reunion visit with us!

We are very proud of our staff that made your stay with us enjoyable. But we are equally proud of our signature restaurant, The Anchorage, which seemed to captivate you and your reunion classmates into spending more time with us before going out.

The unique setting, our full-serviced Patio, and our popular Brunch Buffet all create a great dining option for our Hilton Milwaukee River guests. (The Anchorage also has their own dedicated Trip Advisor listing for your comments there as well.)

Should your travels bring you again back to Milwaukee, we do hope to welcome you back here!

-- Michael Dietrich
General Manager
Hilton Milwaukee River & The Anchorage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Milwaukee Riverfront

Address: 4700 N Port Washington Road, Milwaukee, WI 53212 (Formerly Milwaukee River Inn)
Phone Number:
Location: United States > Wisconsin > Milwaukee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#5 Best Value Hotel in Milwaukee
#15 Business Hotel in Milwaukee
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Milwaukee Riverfront 3.5*
Number of rooms: 160
Official Description (provided by the hotel):
Located along the banks of the Milwaukee River and just minutes from the heart of downtown, the Holiday Inn Milwaukee Riverfront is the latest addition to the Greater Milwaukee scene. Enjoy a luxury selection of spacious guestrooms including deluxe rooms featuring impressive river views. From plush pillow-top mattresses and luxurious linens to premium bath products, our hotel offers a modern twist to a relaxing and peaceful stay. Whether traveling on business or just for leisure, our hotel's accommodations and amenities will exceed your every expectation. When staying with us take advantage of complimentary Internet access, complimentary parking, and an extravagant dining experience. Explore all of Milwaukee's rich history and settle in at our hotel after a day on the town. With a variety of local businesses, corporations, shopping and nightlife, there's plenty to do when visiting the Milwaukee/Glendale area. Guests can take advantage of our hotel's free shuttle service to local attractions and shopping within a three mile radius. The hotel has been designed to not only give guests easy access to the city's entertainment, but also to provide a serene environment with unparalleled hospitality. ... more   less 
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Also Known As:
Hilton Milwaukee River Hotel Milwaukee
Hilton Hotel Milwaukee River
Milwaukee Hilton

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