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“Good location; good service” 4 of 5 stars
Review of Holiday Inn Milwaukee Riverfront

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Holiday Inn Milwaukee Riverfront
3.5 of 5 Hotel   |   4700 N Port Washington Road, Milwaukee, WI 53212 (Formerly Milwaukee River Inn)   |  
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Ranked #27 of 52 Hotels in Milwaukee
Johns Creek, United States
1 review
“Good location; good service”
4 of 5 stars Reviewed September 2, 2013

For those seeking a convenient hotel on the East Side of Milwaukee near Lake Michigan, this is a good location; just off the freeway. Friendly staff; willing to accommodate guest requests. Two deficits : the pool needs upgrading; there are no laundry machines at the hotel. Food is good.

  • Stayed August 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael D, General Manager at Holiday Inn Milwaukee Riverfront, responded to this review, September 3, 2013
Thank you for your comments!

Of the many different amenities and services that we get praised for, ranging from our signature restaurant, The Anchorage, to our complimentary local shuttle service, the areas that receive the highest marks involve our staff and their levels of friendliness and customer service. I am glad that you noticed these, as well as received their positive efforts.

Our location also receives many compliments, as it places guests just north of Milwaukee's Downtown and East Side districts, but also close to Glendale's attractions such as the Bayshore Town Center and the Sprecher Brewery.

We have done many recent upgrades to our Hotel and Restaurant, including those involving our indoor pool area which received new deck paint, new furniture, new thermal windows, and the state-required ADA lift. Being a full-serviced Hilton property, we do not feature onsite washers or dryers. However, we do offer quality same-day valet services through a 3rd party, as well as complimentary shuttle services to the nearby Laundromat.

This all said, we do hope to welcome you back very soon!

-- Michael Dietrich, General Manager
Hilton Milwaukee River & The Anchorage
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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479 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Holden, MA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 1, 2013

We had an excellent experience, the room was clean and newly renovated with all the comforts I would expect of a Hilton hotel. When I contacted the hotel because the reservation issued through H.O.G. was wrong, Kathy worked with me to ensure it was corrected so that my friend with a bad back would be accommodated and comfortable.
The restaurant was also very good and the staff were all nice and helpful. The location was ideal and right on the river. Thanks to all the staff for a wonderful stay!

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael D, General Manager at Holiday Inn Milwaukee Riverfront, responded to this review, September 3, 2013
Thank you so very much for your kind comments following your stay with us during the massive Harley-Davidson 110th Anniversary Celebration!

You highlighted two areas that we are very proud of here at the Hilton Milwaukee River......our staff members and our restaurant, The Anchorage (which also has a Trip Advisor listing for your direct comments). Both facets work hard to make sure that not only the HD guests that attended this past weekend, but all of our guests, are well-treated, and have the best possible services and amenities available to them.

Here's to welcoming you back for HD-115!!!!!
(But please visit us sooner!)

-- Michael Dietrich, GM
Hilton Milwaukee River & The Anchorage
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Dallas, Texas
1 review
5 of 5 stars Reviewed August 26, 2013

Great service from the time you check in until you check out. They have an outstanding restaurant and the service there is exemplary. Everyone from the front desk to the restaurant always remembers your name and greets you with a smile.

Room Tip: Book a room that looks at the river.
See more room tips
  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael D, General Manager at Holiday Inn Milwaukee Riverfront, responded to this review, August 28, 2013
Thank you very much for your kind comments, especially as they pertain to both our staff members, as well as to our signature restaurant, The Anchorage! (We also have a dedicated Trip Advisor listing for The Anchorage for your comments.)

We all work very hard to create a positive hospitality experience for our guests who stay with us. The same holds true for the hotel guests and local dining patrons of the Glendale / Northshore communities who appreciate the unique setting and entrées of The Anchorage!

We all hope to welcome you back soon!

-- Michael Dietrich
General Manager
Hilton Milwaukee River & The Anchorage
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, IL
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed August 24, 2013

As usual, I was put in a comfortable, good size room; and I appreciated the upgrade to a river view. Kathy at the Front Desk was very helpful in advising me how to get my Hilton Passport (which I had misplaced) in order to secure my industry rate. It worked! I was able to make use of the business center. The afternoon apple and cookie was also appreciated. And I appreciated the free parking. I'll be back!

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael D, General Manager at Holiday Inn Milwaukee Riverfront, responded to this review, August 28, 2013
Thank you for your continued patronage of the Hilton Milwaukee River and our popular restaurant, The Anchorage! Greatly appreciated!

From our levels of customer service to our full-range of unique amenities and services, we are glad that they were positively noted during your recent visit!

Hope to welcome you back here soon!

-- Michael Dietrich
General Manager
Hilton Milwaukee River
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
1 review
5 of 5 stars Reviewed August 22, 2013

I have never stayed at a hotel where all the employees were extremely helpful, congenial and just so nice. Always a smile and friendly greeting. Highly recommend. Also, the restaurant connected with the hotel, The Anchorage, had delicious food and excellent service.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael D, General Manager at Holiday Inn Milwaukee Riverfront, responded to this review, August 28, 2013
Thank you for taking the time to provide your glowing comments about our Hotel, about our staff members, and especially about our noted restaurant, The Anchorage! All very appreciated!

We pride ourselves on the levels of hospitality, friendliness, and customer service shown to our guests. But we are especially proud of the fact that The Anchorage is not your typical 'hotel restaurant', rather more of a destination restaurant well-known in the area for its creative seafood entrées, amiable service, and panoramic views! (The Anchorage also had its own Trip Advisor listing for your direct and specific comments as well.)

We hope that we are your home-away-from-home destination for your future Cardinal game road trips!

-- Michael Dietrich, General Manager
Hilton Milwaukee River & The Anchorage
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 20, 2013

Our stay was very clean and comfortable. the location is just north of Milwaukee but easy access by car and out of the crowds and chaos of activities. Peaceful setting and very helpful staff. Free breakfast had a wonderful array of choices that were fresh and plentiful. I would return whenever we are in the area again.

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael D, General Manager at Holiday Inn Milwaukee Riverfront, responded to this review, August 28, 2013
Glad to read that we can welcome you back for a return visit!

Our unique setting in the Glendale / Northshore area places guests within proximity to Downtown Milwaukee, but also to the wonderful attractions, shopping, and business attractions in the immediate area, highlighted by the Bayshore Town Center. And all within a unique, pastoral setting along the Milwaukee River banks.

The breakfast buffet in our restaurant, The Anchorage, is also becoming a popular feature to both overnight hotel guests and local patrons alike!

See you back soon!

-- Michael Dietrich, GM
Hilton Milwaukee River / The Anchorage
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, City, United States
Level Contributor
6 reviews
6 hotel reviews
4 of 5 stars Reviewed August 19, 2013

This Hilton in location near many business in a City that has so much culture and yet no traffic. The Restaurant on the River is fantastic with outside deck seating right on the river. The staff is great on making sure the stay was carefree so I could just get the business I was doing done. Thank you all.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael D, General Manager at Holiday Inn Milwaukee Riverfront, responded to this review, August 30, 2013
Thank you for your commentary here on Trip Advisor!

While we tout many of our amenities such as our outstanding restaurant, The Anchorage, or our complimentary WI-FI service, or our levels of customer service, we sometimes overlook our unique setting as an important amenity as well. It places us near the primary attractions within the Glendale / Northshore communities such as the Bayshore Town Center, The Sprecher Brewery, and UW-Milwaukee, all while situated along the banks of the Milwaukee River.

Thanks as well for your comments on The Anchorage, a very popular area dining destination known for its seafood, its visuals, and its patio. They also have a separate Trip Advisor listing for your direct/specific comments.

Hope we can welcome you back to both relax and to get your business obligations successfully completed!

-- Michael Dietrich
General Manager
Hilton Milwaukee River
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Milwaukee Riverfront

Address: 4700 N Port Washington Road, Milwaukee, WI 53212 (Formerly Milwaukee River Inn)
Phone Number:
Location: United States > Wisconsin > Milwaukee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#17 Business Hotel in Milwaukee
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Milwaukee Riverfront 3.5*
Number of rooms: 160
Official Description (provided by the hotel):
Located along the banks of the Milwaukee River and just minutes from the heart of downtown, the Holiday Inn Milwaukee Riverfront is the latest addition to the Greater Milwaukee scene. Enjoy a luxury selection of spacious guestrooms including deluxe rooms featuring impressive river views. From plush pillow-top mattresses and luxurious linens to premium bath products, our hotel offers a modern twist to a relaxing and peaceful stay. Whether traveling on business or just for leisure, our hotel's accommodations and amenities will exceed your every expectation. When staying with us take advantage of complimentary Internet access, complimentary parking, and an extravagant dining experience. Explore all of Milwaukee's rich history and settle in at our hotel after a day on the town. With a variety of local businesses, corporations, shopping and nightlife, there's plenty to do when visiting the Milwaukee/Glendale area. Guests can take advantage of our hotel's free shuttle service to local attractions and shopping within a three mile radius. The hotel has been designed to not only give guests easy access to the city's entertainment, but also to provide a serene environment with unparalleled hospitality. ... more   less 
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Also Known As:
Hilton Milwaukee River Hotel Milwaukee
Hilton Hotel Milwaukee River
Milwaukee Hilton

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