We stay at this hotel several times a year. It is always a good experience. This last stay was for a family event. When we packed out the room I inadvertently left my chiropractically designed back board that is wonderful when my back hurts.
It took me a few days to realize that I had left it back in the room. I then immediately called the hotel. At first no one knew what I was talking about as it is an odd appearing board to anyone who is unfamiliar with what this might be. I started looking online and it was no longer available at any price and there weren't even any on ebay. I was very upset at the situation.
Two weeks later I received a phone call from one of the hotel managers that she had located the board and it was already being shipped back to me! I offered to pay the shipping and was informed me that "it had already been taken care of."
How refreshing to have such a caring staff. The service we experienced throughout the rest of our stay was also excellent. We stay at this property at every opportunity and am doubly delighted that it has not been just a one time experience with such wonderful guest services.
- Also Known As:
- Hilton Milwaukee River Hotel Milwaukee
- Hilton Milwaukee River Hotel
- Hilton Hotel Milwaukee
- Hilton Hotel Milwaukee River
- Hilton Milwaukee
- Milwaukee Hilton
- Official Description (provided by the hotel):
- The Hilton Milwaukee River is a full-serviced hotel and conference facility located near the corner of Port Washington Road and Hampton Avenue. Overlooking the banks of the scenic Milwaukee River, our Hotel is only minutes away from the major attractions, businesses, and social venues within the greater Milwaukee area. Combined with our convenient freeway access and our complimentary open-air guest parking, your guests and clients should have very easy access to our facility for your events! Proudly featuring 161 guestrooms featuring complimentary High-Speed Wireless Internet, along with nearly 4,500 square feet of unique and flexible meeting / dining space, the Hilton Milwaukee River is also able to professionally host and cater events in our various salons totaling up to 225 attendees! Additionally, our corporate-styled Hotel facility will present your guests with all of the formalities of a full-serviced Hilton property! Your attendees’ leisure time can be conveniently spent with our proximity to shopping and entertainment at the elegantly remodeled Bayshore Town Center, attractions of different styles and tastes, and county parks and golf courses. This is all in addition to our own numerous in-house amenities, our highly-acclaimed and newly remodeled Anchorage Restaurant and River’s Edge Pub, our popular "Hilton HHonors" guestroom points program, and other specialized Hilton services! ... more less
- Reservation Options:
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