My wife booked this Hotel through "Living Social" as we had an event in the downtown Milwaukee area that would prohibit the safety of driving back to our home in the suburbs. It included 2 free drink coupons and breakfast the next morning. Upon checking in the person was very helpful. He was a trainee and, unfortunately, he keyed our card to an existing guest who was not happy. On my end, they handled it very well and from what I heard of the phone conversation from the unhappy guest, it also was handled as well as could be expected.
The rooms were modern and well appointed, bed was very comfortable and the breakfast the next morning was very good. The buffet is what was included in our deal and all items were well presented, fresh and warm.
It is a downtown hotel so the noise of the city can be a factor but it was not a problem for us.