Just stayed at Metro on the evening of the 8th. I am local to the area, but had a very late Annual night out planned with business clients and always rent a room to avoid driving.
I ordinarily get a room at the Pfister, but thought I'd try Metro.
-Pulled up to the valet, pleasant, polite, really great guy. Good start!
-Checked in at 1:30, room was ready! Yay! Great staff. Pleasant and helpful.
-"Spa Room" was a clean, comfortable room...had a large tub in the middle of it. I think that is the reference to "spa" because there wasn't anything else to illustrate that title. Nice Room. I was content.
--Left the hotel for a really late night. Didn't get back until 2am. That's ok! I was going to sleep in! I was in the relaxing "spa room"...after all, surely I will rest well and peacefully! NO.
--I woke up to a horrifying shake of the bed. Over and over...at an extremely early hour. The bed was literally SHAKING AND MOVING. With very loud bangs. Freaked out, I reached for the phone to call the front desk...The phone did not work. They either never bothered to activate it when I checked in, or it was broken. I was exhausted, and needed to sleep, but the banging continued. Apparently they were working on something in whatever room was located just under mine. What on EARTH? What kind of hotel does that without checking first to see if there are guests above?
I tried in vain to get back to sleep but the banging continued. Finally, I just got up and left the hotel. Really irritated that I paid for a "spa room" which indicates some sort of tranquil atmosphere and got an earthquake...a SHAKING BED! and loud noises. Oh, and the elevators were really loud as well. I DID tell the nice woman at the front desk about the situation when I checked out. She looked surprised and was very apologetic but that was it. Just let me walk off unhappy.
Sorry Metro, you've got a lot of good things going for you but that was an idiotic move. Back to Pfister next year. QUIET. 3 stars for the nice people who greeted me on the first day. That's all I've got and I won't go back.
- Official Description (provided by the hotel):
- Located downtown at the center of Milwaukee's entertainment, cultural and financial districts, Hotel Metro exudes upscale charm and character with convenient amenities for an enjoyable stay. From graciously appointed guest rooms to the critically acclaimed on-site METRO Urban Supper Club & Lounge to the Rooftop Zen on Seven Relaxation Spa with saltwater hot tub, exercise room and outdoor sun garden.All suites offer Aveda bath amentities, 5 layers of Egyptian Cotton linens, bathrobes, self-serve mini bar, two 42" TV's, over 550 square feet of space and soaking tubs in every suite.Upscale | Urban | Hip | Chic | Luxury | Cocktails that is why we are voted as The Top 500 Places to Stay. ... more less
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- Also Known As:
- Metro Hotel Milwaukee