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“Amazing Stay” 5 of 5 stars
Review of Hotel Metro

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Hotel Metro
4.0 of 5 Hotel   |   411 East Mason Street, Milwaukee, WI 53202   |  
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Ranked #15 of 52 hotels in Milwaukee
Chicago, Illinois
2 reviews
“Amazing Stay”
5 of 5 stars Reviewed January 8, 2013

We had a great stay at the metro. The staff was exceptionally courteous. Everyone we encountered from valet to check-in to room service greeted us with a smile. The room was clean and swanky. I loved the old time feel and was proud to support a historic building. Food was great as was service at the restaurant. Walking distance to lots of restaurants, shops, breweries and the art museum. The rooftop spa was closed but in room Jacuzzi was great. We would gladly stay again.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
414Allison, General Manager at Hotel Metro, responded to this review, January 17, 2013
Hello Debra. Thank you for taking time to write us a review in regards to your recent stay! I will be sharing your comments with our staff since we all strive to offer excellent guest service! Our building is that we are honored to be housed in is 76 years old and Hotel Metro is celebrating 15 years of service this June!! We would be honored to have you stay with us again to enjoy our Salt Water Hot Tub on the 7th floor overlooking the awesome Milwaukee skyline soon! Please call us direct so that we can assist with all your needs and we look forward to having you stay with us again. See you soon! Sincerely, Kris Willis
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233 people have reviewed this hotel

Traveler rating
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See reviews for
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • Any
English first
Wisconsin
Top Contributor
53 reviews 53 reviews
22 hotel reviews
Reviews in 18 cities Reviews in 18 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 1, 2013

I wish I had remembered to bring my swimsuit, then I could have enjoyed the saltwater pool that was open until midnight. Next year! My boyfriend treats me to a whirlpool room every New Year's Eve and it's always been wonderful. The heating unit was noisy at first, but then we didn't use it after we warmed up the room to our liking, so the room was nice and quiet after that. The hot water whirlpool was wonderful, and they give you some bath salts to add to the tub - nice! They even gave us complimentary champagne and two chocolate covered strawberries in the mini-fridge. I love the toiletries that they provide and the valet service was fast and friendly. If you happen to go in summertime, check out their beautiful rooftop garden.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plymouth, Wisconsin
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 27, 2012

Great location with spectacular rooms. I was completely caught off guard by how large my room was for the price, and the atmosphere of the hotel is extremely luxurious. Beats out many other hotels that I have stayed at in Milwaukee over the years. This is a must stay hotel!

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
414Allison, General Manager at Hotel Metro, responded to this review, January 17, 2013
Hello Timothy. Thank you for writing your review of your recent stay with us on TripAdvisor!! We are also glad you found us! Our average size guest room is 570 square feet and all rooms include soaking tubs, stand up glass showers (which all are being remodeled now!!) self serve mini bar, 5 layeres of Eqyptian Cotton sheets, working desk and more! We have many room styles to choose from or call us direct for your next stay and we will book you your same room! Thank you again and we look forward to having you stay with us again on your travels to Milwaukee. Sincerely, Kris Willis
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Waukesha Wi
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 9, 2012

Living in the burbs of Milwaukee, not often do we book a hotel there. We were going to book the Iron Horse for my husband's Christmas party at the Italian Community Center, but they would only book for 2 nights, not one. On to the best part, Hotel Metro. We came in after parking in a lot only a 1/2 block away.$10 overnight. We arrive and were greeted by a very sweet, pleasant,and efficient front desk young lady. (Can't remember her name, long, curly hair). We went up to the room, which was immaculate, with beautiful carpeting, decor, and a fabulous pillowtop bed. We are now buying that mattress for our home, it was so beyond comfortable. They drove us to the ICC in a 1982 british taxi, with a very nice man for free(don't forget to tip.) What a fun perk. Even the doorman was helpful, and nice. Staff greets you as you pass, smiles everywhere. The jacuzzi tub was a relaxing end to a great evening, after having drinks at Metro's bar/restaurant, and they have an entire list of $5 dollar martinis! Breakfast was good. They had been bombarded with people, and worked so hard to get everyone served. We will be back, love this place. A hotel with actual service. Could make this a w/e destination, where you enjoy the hotel room., and never have to leave..........

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copenhagen
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 4, 2012

I stayed at this hotel in connection with a business trip. The hotel is very well located with several great restaurants within walking distance as well as the lake for a great morning run. Ask for a room away from the street, otherwise a bit noisy. The breakfast is not the best.
The staff are all very friendly and service-minded.
I did not have a chance to visit the Zen spa/pool area.
I will be returning to this hotel next time I visit Milwaukee.

Room Tip: Pick a room facing away from the street
See more room tips
  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Appleton, Wisconsin, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 2, 2012

Over the last four months I've stayed at the Hotel Metro three times and each time I love it even more. My favorite aspect of this hotel are the eclectic room styles. Every room has it's own unique flavor. My second favorite aspect is the service. All of the employees are very friendly and willing to help, especially Mr. Miguel. :-) I also greatly appreciated the classic car that I've used on multiple occasions to get me a few places in the downtown area. It's so cool to ride around in that. Finally, location, location, location. We are surrounded by great restaurants, night life, and a refreshing walk away from the lake. If you have to stay anywhere in Milwaukee for a night or a weekend, stay at Hotel Metro!

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee, Wisconsin
1 review
5 of 5 stars Reviewed December 2, 2012 via mobile

The hotel has a historical charm. The rooms are spacious. I had a king's suite that had a living space with the bedroom hidden behind a wall for added privacy and a spacious bathroom with a large bath tub. Staff are very courteous and friendly. They have only valet parking $25/day but it is very fast and convenient. The restaurant is also very nice and accommodating. I used to go to the restaurant and ask for a quick breakfast and they nicely provided. Excellent experience overall!

Stayed November 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Metro

Also Known As:
Metro Hotel Milwaukee
Address: 411 East Mason Street, Milwaukee, WI 53202
Phone Number:
Location: United States > Wisconsin > Milwaukee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#4 Luxury Hotel in Milwaukee
#5 Romantic Hotel in Milwaukee
#15 Business Hotel in Milwaukee
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Metro 4*
Official Description (provided by the hotel):
Located downtown at the center of Milwaukee's entertainment, cultural and financial districts, Hotel Metro exudes upscale charm and character with convenient amenities for an enjoyable stay. From graciously appointed guest rooms to the critically acclaimed on-site METRO Urban Supper Club & Lounge to the Rooftop Zen on Seven Relaxation Spa with saltwater hot tub, exercise room and outdoor sun garden.All suites offer Aveda bath amentities, 5 layers of Egyptian Cotton linens, bathrobes, self-serve mini bar, two 42" TV's, over 550 square feet of space and soaking tubs in every suite.Upscale | Urban | Hip | Chic | Luxury | Cocktails that is why we are voted as The Top 500 Places to Stay. ... more   less 
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