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All 51 Milwaukee hotels

Hotel Metro: Traveler Reviews

4.0 of 5
411 E Mason St, Milwaukee, WI 53202
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Hotel Metro
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Ranked #11 of 51 hotels in Milwaukee
Most recent review
4 of 5 stars Reviewed November 11, 2012
Mark N Middleton, Wisconsin
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195 reviews from our community

Traveler rating
    106
    44
    24
    11
    10
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Families
17
 
Couples
96
 
Solo
8
 
Business
40
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Middleton, Wisconsin
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Great Place in a Great Location”
4 of 5 stars Reviewed November 11, 2012

2nd time my wife and I have stayed at the Metro. Comfy bed, plenty of room, nice seating options. The staff was always friendly and helpful. The on site restaurant had reasonably priced breakfasts to start the day.


Highly recommended.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Mark N about Hotel Metro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucson, Arizona
1 review
1 helpful vote 1 helpful vote
“What service!!!”
5 of 5 stars Reviewed November 6, 2012

My husband and I decided to stay at the Metro on a whim. We called up a days before our trip to Milwaukee and had no preconceived ideas about this cool little Art Deco hotel. My first contact was with Miguel and he bent over backwards for us! (Even helping me to mail back a box of cheese half way across the country!) Our room was outstanding and the amenities, such as the roof top bar and spa, are lovely. The location was great as well. The best part of our stay was the service. I have stayed at hundreds of 4 and 5 star establishments and this funky little hotel was every bit as good, if not better, than anything I have experienced. Thanks to Miguel and the rest of the crew. Sorry Pfister... but we will definitely be back for an extended stay at Hotel Metro!

Room Tip: I don't think you can go wrong. If you get a chance to stay in the penthouse grab it!!!
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Eric A about Hotel Metro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
414Allison, General Manager at Hotel Metro, responded to this review
November 11, 2012
Thank you Eric A for your awesome review of Hotel Metro on TripAdvisor!
Our team at the hotel is committed to excellent guest service, but we also believe we have many Super Stars that were just born with greatness, and you happen to have Miguel take care of you!
I will be passing along your comments to the team so they know their actions are making a positive difference, and so that we keep striving for being the best in all we have to offer and serve.
We look forward to having you as our guest again in the very near future.
Warm regards,
Kris Willis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Suprising architectual gem in Old Milwaukee”
5 of 5 stars Reviewed November 5, 2012

Hotel Metro in Old Milwaukee is a restyled boutique hotel that is simply amazing. The upgrades to the hotel in an art deco style leave one almost breathless at how beautiful and imaginative their hotel rooms are. The rooms are very large and have wonderful curving walls and imaginative use of glass and room decor. As a frequent buisness traveller, I find almost every hotel I stay in looks almost exactly the same so much so that it is depressing to walk into the room and find it a clone of every other hotel room in every other city in America. I was simply dumbfounded when I walked into my room at the Hotel Metro and saw how beautifully it was decorated and designed. Imaginative use of space, curving walls and glass work and other features made my stay there a pleasure. The staff were extremely gracious and constantly asked how I was enjoying the hotel and took the time to let me know about the hotel's amenities. And, best of all, the nightly rate for the hotel was well in keeping with other hotel rates.

Room Tip: The higher you are above the street the less street noise there is in your room.
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  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask kapaswin about Hotel Metro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
414Allison, General Manager at Hotel Metro, responded to this review
November 11, 2012
Thank you karaswin for your review of Hotel Metro - Hotel Metro opened in 1998 as a hotel re-styled from an office building that was built in 1937! The Art Deco feel and style of the hotel reflects through the high ceilings and curvature found throughout the building; that is why all of our guest suites are 485+ square feet and they all offer soaking tubs or jetted tubs with stand up showers.
We use sustainable products or natural materials, or as much as possible through the glass(as you noted), carpet, bamboo and cork flooring, black walnut and more. The building was also the first to have air conditioning and runs off steam heat that comes through radiators, which is part of our green aspect - so we have the motion and sensored AC/Heat and lighting in each suite as well.
Our prime downtown Milwaukee location is close to the Arts Museum, Theater, BMO Center, Public Market (shopping / restaurant area), lakefront and entertainment area. We also offer Metro cruisers (bicycles) so that you can ride around town in great weather as well as a bio-deisel London Cab that shuttles Fri/Sat nights! More green aspects of Hotel Metro!
We hope your visit again to explore and enjoy the amenities and service that we believe outperforms many downtown hotels!
Warm regards,
Kris Willis
General Manager
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Madison, Wisconsin
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Good, but some oddities”
3 of 5 stars Reviewed November 5, 2012

Very nice hotel, great staff, but some oddities. There is valet parking, but if you want your car parked in the garage rather than in the alley next to the dumpsters (either way costs the same), you have to ask. Also, the hotel is supposedly "green"...but we had to keep our air conditioner running constantly to counteract the heat radiating from the old wall vents (it's an old building). And if you're there on a Friday or Saturday night, expect to hear lots of noise outside around bar time.

The room is very comfortable, though, with a nice bed and shower. There's free wi-fi, which is how every hotel should be but so few are. We had a spa suite with a very nice hot tub. Careful with your water glass on the glass countertop, though; when it gets wet, it sticks, and it's way too easy to pick it up too hard and find yourself surrounded by shards as it drops to the slate floor.

We've stayed here more than once and always have only minor complaints, but it does seem like there's always something. It is a good location, though, and reasonably priced. It's within walking distance of the Public Market, Water Street, the art museum, etc.

Room Tip: A higher floor and/or not facing the street should cut down on the noise from the bar time crowd.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by madgal72 for Milwaukee
Ask madgal72 about Hotel Metro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grafton, Wisconsin
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“This place is awesome, my wife and I love it.”
5 of 5 stars Reviewed October 29, 2012

This hotel has a very New York feel. The rooms are very unique. The desserts are fabulous. The martini bar is incredible. Very near lots of things to do in downtown. Very relaxing stay, wonderful robes in your room to lounge in. We had theater tickets, the hotel was with in walking distance so we were able to have cocktails before and after.

  • Stayed November 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Mike0069 about Hotel Metro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
414Allison, General Manager at Hotel Metro, responded to this review
October 30, 2012
Welcome Mike0069! Thank you for the review on Tripadvisor for the outstanding stay you had with us recently!
Our Friday $5 Martini's night is so popular with our guests and locals and I am glad you took advantage before and after the theater! The next time you stay, sign up for our London Cab to take you to the theater, it is quit a memorable experience!
We hope to see you again soon for another overnight and theater performance! (we always have a dessert of choice monthly :) ! )
Warm regards,
Kris Willis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Hotel Metro

Also Known As:
Metro Hotel Milwaukee
Address: 411 E Mason St, Milwaukee, WI 53202
Region: United States > Wisconsin > Milwaukee
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#4 Luxury Hotels in Milwaukee
#5 Romantic Hotels in Milwaukee
#11 Business Hotels in Milwaukee
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Located downtown at the center of Milwaukee's entertainment, cultural and financial districts, Hotel Metro exudes upscale charm and character with convenient amenities for an enjoyable stay. From graciously appointed guest rooms to the critically acclaimed on-site METRO Urban Supper Club & Lounge to the Rooftop Zen on Seven Relaxation Spa with saltwater hot tub, exercise room and outdoor sun garden.All suites offer Aveda bath amentities, 5 layers of Egyptian Cotton linens, bathrobes, self-serve mini bar, two 42" TV's, over 550 square feet of space and soaking tubs in every suite.Upscale | Urban | Hip | Chic | Luxury | Cocktails that is why we are voted as The Top 500 Places to Stay. ... more   less 
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