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All 51 Milwaukee hotels

Hyatt Place Milwaukee West: Traveler Reviews

3.0 of 5
11777 W Silver Spring Dr, Milwaukee, WI 53225 (Formerly AmeriSuites)
Hotel amenities
Hyatt Place Milwaukee West
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66%
Ranked #24 of 51 hotels in Milwaukee
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73 reviews from our community

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Traveler rating
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New York City
Top Contributor
55 reviews 55 reviews
6 hotel reviews
Reviews in 24 cities Reviews in 24 cities
25 helpful votes 25 helpful votes
“Save your money and stay at the Holiday Inn”
2 of 5 stars Reviewed September 17, 2012

We checked in on a Thursday for three nights. We were in from New York to see our Mets at Miller Park. On Friday we went out for the day, returned to our room to find that our keys did not work. Front desk stated that they were de-activated - just what we needed when we were rushing to get to the game, Saturday evening before we left for dinner, we took a dip in the pool. A woman came in and left five children, approximate ages six to ten, in the pool. They became roudy, rough, diving, etc. to the point that we had to leave the pool. I felt like I was at the Holiday Inn, not a four star hote chain. When went to the front desk to find that there was no manager in the hotel. The front desk person called the manager and then told us that the children were going to be thrown out of the pool. House keeping staff was surprised that we were leaving on Sunday stating they were told we check out on Monday. We were quoted a higher nightly rate at discharge than we had reserved, so be sure you get a written confirmation of your rate quote. Then we were handed a bill for the two nights that we had stayed on Hyatt points. Again we were delayed while trying to catch a flight. I guess breakfast is only hot if you are there at 6 AM because each day at 8:30 it was cold. The bathroom is right across from the bed and if the light is on so is the noise of the fan. Coffee was not replaced in our room either. Room service that is 24 hours is a nice touch, but does not out weigh the scariness that there is no manager on premises at times.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oshkosh, WI
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 11 cities Reviews in 11 cities
39 helpful votes 39 helpful votes
“MUCH improved!”
4 of 5 stars Reviewed September 11, 2012

Last time we stayed here, we didn't feel safe. This time was so much better. It appears that they've worked out some of their staff issues. We've always enjoyed this place for the most part other than the safety problem last time. The rooms are clean, well-furnished and modern. The breakfast is pretty good....about what you would expect from the typical chain hotel that offers complimentary breakfasts, but it might be a step above that. I like that you can order some light food items and that there is a place where you can enjoy a cocktail/coffee.
Staff is good. Seemed eager to please and I feel that is an improvement. The area around here isn't that great but there are several restaurants/shopping within just a mile or so. Hotel is located right off major freeway but the noise really isn't an issue. We stayed on the 3rd floor this time and I slept very well. I don't always sleep great in hotels but the cleaniness and the improvement overall this time aided in my sleeping sound this time.
Great value for the money.

Room Tip: Higher floor seems quieter. We had the king suite that had a nice long sofa sleeper. Our friends had...
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Paradise Valley, Arizona
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Loved it”
5 of 5 stars Reviewed September 5, 2012

For a chain hotel, this was the best. The usual rectangular room had a most interesting layout. It made the most of the space with a desk area, a walk-in closet area and a huge sitting area with a "separate" feel to the bed area. The breakfast was very extensive. I would definitely seek out this hotel again.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Westfield, Wisconsin
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
“Good place to stay”
4 of 5 stars Reviewed September 4, 2012

Stayed a few nights to coincide with the Milwaukee Rally. Always impressed with the friendly and courteous staff and the selection for the morning breakfast. Also is great to have a small bar with sandwiches available pretty much anytime you wish.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Los Angeles, California
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
“Very, very pleasant stay...”
5 of 5 stars Reviewed September 1, 2012

I didn't expect much from this property, but, boy, did it ever impress me! Exceptional service, friendly, helpful and gracious staff. Spacious, well-appointed room. Nicely designed lobby. Excellent breakfast buffet. Amazing value for the dollar. Highly recommended.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hyatt Place Milwaukee West

Also Known As:
Hyatt Place Milwaukee West Hotel
Hyatt Place Milwaukee West Hotel Milwaukee
Hyatt Place Milwaukee
Address: 11777 W Silver Spring Dr, Milwaukee, WI 53225 (Formerly AmeriSuites)
Region: United States > Wisconsin > Milwaukee
Amenities:
Business Center Fitness Center Free Breakfast Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotels in Milwaukee
Price Range: $
Hotel Class:3 star (3*)
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