I recently took advantage of their park and fly program and found it to be very convenient. The shuttle runs every 20 minutes to the airport and I probably waited about 3 minutes to be picked up on the back end. The first room they put me in had a horrible urine/vomit stain on the mattress. I went down to the front desk and spoke with Jeff about it. He seemed legitimately concerned, upgraded me to a king executive room and gave me a couple of comped drinks at the bar. Also, I probably went back and forth to the room about 4 times when I was there and every time, Jeff greeted me by name, very impressive. I would definitely stay here again.